Inadequate communication is often a major problem in environments of assisted living. Poor communication among providers, families, and residents can lead to strained relationships, gaps in quality of care, and even worse. There often are simply too many people involved and too many relationships to manage effectively without the assistance of technology.
Omni-channel, automated digital communication technology has the potential to improve health outcomes and lower costs across almost every sector of the long-term care industry.
CommBox is an intelligent customer communication solution for live and automated interactions. Omnichannel by design, our platform provides one unified stream of communication, regardless of the channel customers choose to engage through. We support WhatsApp, SMS, chat, social media, email, video, voice, and more. All communications are handled effectively through one smart inbox.
Customer satisfaction moduleDigital signature (forms)Customer verificationWorking hoursWebhooksRest APICRMERPCustom CSSReady designed templates