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GENERATIVE AI EBOOK

Read the guide and leap into the new era of AI customer service

Blog

Experience the new world of autonomous communication.

The Impact of Generative AI Chatbots on Customer Satisfaction

3min to read

How to get started with AI in 5 simple steps

3min to read

5 business takeaways from packed UK customer service event

3min to read

Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

3min to read

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Blog

The era of Autonomous Communication is here

Autonomous Communication Lately we ve been hearing more and more about Autonomous Communication Is it yet another soon to be forgotten buzzword or is it...

3 min read

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Blog

How Emojis Can Make or Break Every Customer Experience – 5 Tips for Using Emojis Effectively

We ve come a long way in our communication preferences in the last decade Emojis...

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Blog

Why Live Chat and Chatbots Are a Must-Have for Every Website or App in 2020

In the last five years we ve seen a huge rise in the number of...

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Blog

10 Reasons for Customer Service Agents Burnout and How to Fix It

Burnout is a relatively new term in the business world but it s gaining more...

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Blog

8 Proven Ways For Building Employee Engagement

Engagement is far more than simply being happy at work The key to whether you...

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Blog

How User Personas Can Accelerate Your Digital Marketing

What are User Personas Simply put a user persona is a fictional representation of one...

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Blog

10 Winning Customer Service Psychology Tips You Can Adopt to Dominate Your Industry

You ll find this phrase said by business strategists all over the world as they...

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CommBox Video Hub

CommBox – Omnichannel Engagement, Automation, AI and ChatGPT, fully integrated into leading CRMs

02 min to watch

CommBox 2023 – Streamlining Communications Across Channels – Level Up Your Customer Experience

01 min to watch

Webinar | Generative AI in Customer Service – Drive cost Savings and Streamline Your Customer Experience

49 min to watch

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