CommBox is an Omnichannel and AI-driven CX platform that empowers businesses to deliver seamless, personalized interactions across multiple touchpoints. Leveraging advanced natural language processing and machine learning, CommBox enables intelligent automation, contextual engagement, and real-time analytics to enhance customer satisfaction and drive business outcomes. With its unified platform approach, CommBox helps organizations optimize their customer journeys, boost agent productivity, and stay ahead of evolving customer expectations in the digital-first landscape.

We are seeking an experienced Project Manager to implement our Omni-Channel product. The ideal candidate will have a strong background in project management and with technical orientation.

The Project Manager will be responsible for work with cross-functional teams, collaborating with stakeholders, and ensuring that our SaaS products are delivered on time, within budget, and meet the specified requirements. This individual will play a key role of implementing well-known organizations, and translating business needs into actionable deliverables.

Key Responsibilities:

• Project Planning & Coordination:
• Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders and technical teams.
• Develop detailed project plans, including resource allocation, risk management, and dependencies.
• Manage project schedules, monitor progress, and adjust plans as necessary to ensure timely delivery.

Stakeholder Communication:

• Act as the main point of contact between internal teams, clients, and stakeholders.
• Provide regular status updates to senior leadership and ensure all parties are aligned on project goals.
• Manage expectations and handle any issues or escalations effectively.
• Conducting weekly and stirring meetings with the relevant stakeholder