Join the CommBox team!
CommBox is seeking passionate and driven individuals who are excited to shape the future of customer service through cutting-edge AI and automation.
If you thrive in a collaborative environment where your ideas matter and you’re empowered to make an impact, join our innovative team and help us revolutionize the way businesses interact with their customers.

Global
Customers
Employees
Israel and US
Backed by
PSG Equity
Open Roles
AI Operations – Student Position
About The Position
AI Operations – Student Position
Part-time (3 days a week).
About Us
At Commbox, we are revolutionizing customer communication with our next-generation automated platform. Our solution empowers enterprises to increase customer satisfaction, ROI, and business growth while maintaining a personal touch.
If you're passionate about building innovative technology and want to play a role in shaping the future of automated business solutions, we want you on our team!
Role Overview
As an AI Operations Student you will sit at the heart of our AI delivery pipeline. You will help transform cutting-edge language-model capabilities into reliable products for customers. The role combines hands-on prompt engineering, data-driven experimentation and tight collaboration with Product, R&D, QA and Customer Success.
What You’ll Do
- Build, Tune & Evaluate AI Agents -
- Prompt engineering- Design prompts and workflows on the Commbox platform and via the OpenAI API using best practices for prompt engineering
- Run fine-tuning cycles; inspect training / validation loss curves, learning rate, batch size and other ML metrics;
- Execute evaluation and end-to-end tests, analyse results and translate insights into concrete product tweaks.
- Track OpenAI releases and broader Gen-AI advances, surface relevant features and proofs-of-concept to the team.
- Customer Onboarding & POCs – Partner with Project Managers and CSMs to scope, estimate and deliver projects, communicate progress and results along the way
- Cross-Functional Debugging – Work shoulder-to-shoulder with QA, R&D and Product to reproduce issues, validate fixes and streamline internal processes.
- Automation & Tooling – Write Python scripts and lightweight internal tools that shorten repetitive tasks and improve data quality.
- Documentation – Produce clear, concise docs covering workflows, test plans and customer-facing guides.
- Thriving in Dynamism – Juggle multiple threads in a fast-moving environment while holding yourself to agreed timelines.
What We’re Looking For
- Enrolled in a B.Sc. in Computer Science or similar (This position is suitable for students in their final year of studies)
- Programming skills – Python, any additional language is a plus.
- API literacy – understand REST/HTTP concepts
- ML appreciation – basic grasp of model training, evaluation metrics and prompt-engineering ideas; prior OpenAI API use is an advantage.
- Analytical mindset – comfortable slicing data to diagnose issues and validate hypotheses.
- Communication – articulate technical topics in clear English for both technical and business audiences.
- Multitasker – able to prioritise, context-switch and deliver on deadlines.
- Problem-solver & creative thinker – curious, proactive and biased toward action.
- Json
Nice-to-Haves
- Experience with version control (Git), Jupyter notebooks
- Exposure to customer-facing roles or startup environments.
Apply for this position
Headquarters
We work in a creative and dynamic environment, where the presence of nature embraces us, providing the perfect inspiration to get those creative juices flowing.
- Glil Yam, Israel
- U.S 401 Park Drive, Suite 204, Boston, MA 02215

Our Culture
Innovate
Embrace bold ideas and drive groundbreaking solutions together.
Connect
Foster meaningful relationships, collaboration, and open communication.
Impact
Make a tangible difference by creating positive change in our industry.
Grow
Nurture personal and professional development to reach your full potential.
The values that define us
Creative Innovation
We love finding new and exciting ways to use technology to improve people’s lives. Our goal is to be innovative in ways that make a real difference for humans.
Making an Impact
We want to make a positive difference in the world and create experiences that truly matter for people.
Togetherness
We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.
Customer Centric

We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.














