Digital Healthcare Transformed: Clalit's Journey with CommBox
From medical personnel, to agents to facilities, Clalit’s entire customer communication is now unified into one platform, led by humans and AI.
Key Use Cases
- IVR Routing and authentication
- Appointment scheduling & cancellations
- Automated notifications to members
- Prescription requests/renewals
- Leave a message for doctors in the clinic
- 24/7 self-service on WhatsApp, Messenger, Instagram, and more
