aUTOMATION & AI
The brain behind your automation-first customer journey
Take the cost out of customer engagement by using an interface that
gives customers immediate assistance, without waiting or talking to a human agent unless desired or necessary. Automatically identify
intent and deliver personalized experiences at scale.
Effortless and intuitive customer engagement across any digital
channel, including web chat, mobile apps, social media platforms,
business messaging, SMS, and more. Empowering your customers
with a rich experience for seamless request resolution and enhanced
With user-friendly templates, an intuitive interface, and easy-to-train
intent, you don’t need to be an AI expert or have an automation team
at your disposal. Get up and running quickly, and witness the
business impact in no time.
Everything needed to realize the full potential of a great experience
Intent EngineLearn more
Conversational StudioLearn more
User Behaviour TriggersLearn more
Business MessagingLearn more
CommBox AI & automation engine is designed to leverage the most recent
innovations simply and intuitively, so you can finally take a major step into the
future of customer communications
Enabling CX professionals to automate customer
communications and streamline processes without
the need for extensive coding knowledge or skills.
CommBox revolutionizes customer communication by leveraging Large Language Models (LLMs) and generative AI. Through contextually aware and personalized interactions, our solution elevates the quality of customer experiences while saving time and money
Pre-integrated with your existing systems and platforms, ensuring a seamless flow of data and fast time-to-market, enabling you to leverage valuable business data, drive meaningful insights, and make informed decisions.
Stand out from the crowd by tailoring experiences on your customers channel of choice,
leveraging business data to reach higher conversions and satisfaction. One to one
communications or mass campaigns made easy with CommBox
CommBox Connect is easy to implement, secure and customize to ensure that platform transition and development remain a breeze for your team.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story