Automation & AI – The Power of Autonomous CX - CommBox

aUTOMATION & AI

The Power of Autonomous CX

The brain behind your automation-first customer journey

blank

Radically efficient

Take the cost out of customer engagement by using an interface that
gives customers immediate assistance, without waiting or talking to a human agent unless desired or necessary. Automatically identify
intent and deliver personalized experiences at scale.

blank
blank

Conversational self-service

Effortless and intuitive customer engagement across any digital
channel, including web chat, mobile apps, social media platforms,
business messaging, SMS, and more. Empowering your customers
with a rich experience for seamless request resolution and enhanced
satisfaction.

Simple and friendly

With user-friendly templates, an intuitive interface, and easy-to-train
intent, you don’t need to be an AI expert or have an automation team
at your disposal. Get up and running quickly, and witness the
business impact in no time.

blank

Autonomous CX Essentials

Everything needed to realize the full potential of a great experience

blank

Generative-AI

Learn more
blank

Intent Engine

Learn more
blank

Conversational Studio

Learn more
blank

User Behaviour Triggers

Learn more
blank

Business Messaging

Learn more

Simple, yet powerful

CommBox AI & automation engine is designed to leverage the most recent
innovations simply and intuitively, so you can finally take a major step into the
future of customer communications

No-code automation

Enabling CX professionals to automate customer
communications and streamline processes without
the need for extensive coding knowledge or skills.

Out-of-the-box integrations

CommBox revolutionizes customer communication by leveraging Large Language Models (LLMs) and generative AI. Through contextually aware and personalized interactions, our solution elevates the quality of customer experiences while saving time and money

Generative AI

Pre-integrated with your existing systems and platforms, ensuring a seamless flow of data and fast time-to-market, enabling you to leverage valuable business data, drive meaningful insights, and make informed decisions.

blank

Automated experiences, integrated into your systems

Stand out from the crowd by tailoring experiences on your customers channel of choice,
leveraging business data to reach higher conversions and satisfaction. One to one
communications or mass campaigns made easy with CommBox

blank

salesforce

blank

salesforce

blank

Priority ERP

blank

salesforce

blank

Salesforce

Tech Specs

CommBox Connect is easy to implement, secure and customize to ensure that platform transition and development remain a breeze for your team.

  • Enterprise-grade security
  • Open platform for customization
  • Pre-made widgets for out-of-the-box functionality
  • Flexible deployment models
  • Open API
blank

Smart and effortless: check out CommBox’s AI & automation

CommBox Recognized as Leaders and High-Performers in the CX Market by G2

blank
blank

Build the customer experience
you always wanted

Surprise!
We have rebranded blank

Thank you BumpYard. Hello CommBox

Say hello to CommBox.io, the intelligent customer communication center for live and automated interactions.

We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.

Read full story
blank