commbox for digital service
It’s time to take customer service into the digital age.
And to deliver outcome-driven, easy, and natural experiences.
Reach exponential value with the perfect mix of automated and human
customer service champions, all working seamlessly as one.
Automated agents are on hand 24/7
on any digital channel, to resolve your customers’ routine inquiries.
No more repetitive work for human agents. Finally, they’re free to focus on high-value engagements.
You’re always in the know, staying on top of business performance, to reach the right balance between CX and efficiency.
Make customer friction a thing of the past. Deliver digital experiences that cater to your customers’ needs in a way that’s as easy and natural as having a face-to-face interaction.
Supercharge your self-service by turning it into a conversational experience that’s intuitive and outcome-driven by design
Put AI to work for you and your teams. With NLP, intents and generative AI on your side, you can resolve issues fast and right, and give customers the results they want and need.
Make the most out of your existing investments by embedding CommBox into your CRM and other customer service systems, and get a complete solution that delivers on any channel.
Whether you’re ready to automate at scale, or just starting to think about digital,
we’ve got you covered. so you can get there at the pace that’s right for you.
24/7 support
Never leave your customers hanging. Explore how CommBox’s AI agent empowers brands to successfully self-serve day or night.
Learn moreAppointment management
Enable customers to easily schedule, modify, or cancel any type of meeting while prioritizing personalization through automated booking.
Learn moreAutomated renewals
Discover how top insurance, financial services, and retail companies are increasing their conversion rates and improving customer satisfaction by leaving manual renewals behind.
Learn moreDelivery status & notifications
Provide personalized interactions from purchase to delivery, and empower customers to easily track their package status, locate and modify pick-up locations at all times.
Learn more350 organizations worldwide have transformed their phone-based customers communications
into digital experiences at scale with the CommBox 50-50™ methodology.
Shift 50% of calls to digital
Automate 50% of routine calls
Scale with confidence
We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, thereby improving the patient experience and efficiency.
Head of Mobile & Web Development at Clalit Health
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We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.
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