CommBox | Digital Customer Service Solution - CommBox

commbox for digital service

Goodbye Calls, Hello Digital!

It’s time to take customer service into the digital age.
And to deliver outcome-driven, easy, and natural experiences.


Meet the new hybrid customer service team

Reach exponential value with the perfect mix of automated and human
customer service champions, all working seamlessly as one.


Automated agents are on hand 24/7
on any digital channel, to resolve your customers’ routine inquiries.


No more repetitive work for human agents. Finally, they’re free to focus on high-value engagements.


You’re always in the know, staying on top of business performance, to reach the right balance between CX and efficiency.

Easy & natural, always

Make customer friction a thing of the past. Deliver digital experiences that cater to your customers’ needs in a way that’s as easy and natural as having a face-to-face interaction.


Self-service that gets it

Supercharge your self-service by turning it into a conversational experience that’s intuitive and outcome-driven by design

AI at your service

Put AI to work for you and your teams. With NLP, intents and generative AI on your side, you can resolve issues fast and right, and give customers the results they want and need.


Fully integrated into your systems

Make the most out of your existing investments by embedding CommBox into your CRM and other customer service systems, and get a complete solution that delivers on any channel.


CommBox is for everyone

Whether you’re ready to automate at scale, or just starting to think about digital,
we’ve got you covered. so you can get there at the pace that’s right for you.


24/7 support

Never leave your customers hanging. Explore how CommBox’s AI agent empowers brands to successfully self-serve day or night.

Learn more

Appointment management

Enable customers to easily schedule, modify, or cancel any type of meeting while prioritizing personalization through automated booking.

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Automated renewals

Discover how top insurance, financial services, and retail companies are increasing their conversion rates and improving customer satisfaction by leaving manual renewals behind.

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Delivery status & notifications

Provide personalized interactions from purchase to delivery, and empower customers to easily track their package status, locate and modify pick-up locations at all times.

Learn more

350 organizations worldwide have transformed their phone-based customers communications
into digital experiences at scale with the CommBox 50-50™ methodology.

Shift 50% of calls to digital


Automate 50% of routine calls


Scale with confidence

We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, thereby improving the patient experience and efficiency.

Head of Mobile & Web Development at Clalit Health

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Read more about Commbox for Digital Service


ChatGPT for Customer Communication — Scaling Your Business with CX Automation

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Let’s do CX
like it was meant to be

CommBox Recognized as Leaders and High-Performers in the CX Market by G2


Build the customer experience
you always wanted

We have rebranded blank

Thank you BumpYard. Hello CommBox

Say hello to, the intelligent customer communication center for live and automated interactions.

We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.

Read full story