Facebook Messenger bots provide personalized and automated conversations with your customers. It is real-time, interactive, with an incredible 80% open rate.
The Facebook Messenger bot is the next best thing to a human agent. The true power of chatbots comes from their use of Artificial Intelligence (AI) to fully understand your customer’s inquiries. Use it to support your customer support agents, qualify leads and engage with your customers.
CommBox offers a true omnichannel customer support solution that enables you to provide fast, efficient, and responsive support for your customers 24/7.
Quickly launch new service channels to deliver a unified, omnichannel service through ticket management, email, bots, web chat support, video chat, voice, SMS, MMS, WhatsApp, Messenger social media, and even application stores.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story