In the business world today, the approach to work and rendering of services makes the customer the pivotal point. The rate of competition makes every competitor edgy – they will do anything and everything to win a customer’s loyalty. In this book, you will discover the secret of having topnotch customer service in your industry. Also, there are concerns in the public about how workable automated customer service apps are to business. The merits, demerits and ways of Artificial Intelligence in corporations are discussed in this great piece as well.