# CommBox > Omnichannel AI-Powered Customer Experience Platform --- ## Pages - [צרו קשר](https://www.commbox.io/he/contact/): CommBox – AI Omnichannel Customer Communications Platform - צרו קשר - [Contact us - free trial requests](https://www.commbox.io/contact-us-ft/): CommBox – AI Omnichannel Customer Communications Platform - Contact us - [קומסייט - הטבה](https://www.commbox.io/he/%d7%a7%d7%95%d7%9e%d7%a1%d7%99%d7%99%d7%98-%d7%94%d7%98%d7%91%d7%94/): CommBox – AI Omnichannel Customer Communications Platform - צרו קשר - [Thank you for requesting a demo-commsite](https://www.commbox.io/thank-you-for-scheduling-a-demo-commsite/): CommBox – AI Omnichannel Customer Communications Platform - Thank you Demo - [Panasonic](https://www.commbox.io/customers/panasonic/): CommBox – AI Omnichannel Customer Communications Platform - Tadiran - [Ideas](https://www.commbox.io/ideas/) - [Ebook - Get The Ultimate Guide to Using Generative AI for Customer Service](https://www.commbox.io/ebook-the-ultimate-guide-to-generative-ai-for-customer-service/): CommBox – AI Omnichannel Customer Communications Platform - Ebook - [איך להתחיל עם GPT במוקד השירות - הורידו את ה-EBOOK](https://www.commbox.io/he/ebook-the-ultimate-guide-to-generative-ai-for-customer-service/): גלו איך להשתמש בצ'אט GPT בשירות לקוחות ומכירות. הורידו את ה-EBOOK שלנו על Generative AI. - [Watch and learn - Agentic AI](https://www.commbox.io/watch-and-learn-agentic-ai/): CommBox – AI Omnichannel Customer Communications Platform - Ebook - [קומבוקס - עמוד הבית](https://www.commbox.io/he/): CommBox – AI Omnichannel Customer Communications Platform - קומבוקס - [CommBox - AI Customer Experience Platform - New-Homepage](https://www.commbox.io/): CommBox - AI Omnichannel Customer Experience Platform - [Commsite](https://www.commbox.io/commsite/): Your Website, Instantly Conversational Stop losing your visitors to clunky menus and forms. Commsite adds an AI conversational layer to... - [Voice Bots](https://www.commbox.io/voice-bots/): CommBox – AI Omnichannel Customer Communications Platform - ERA Generative AI for automated customer service & support - [Free Trial](https://www.commbox.io/lp/free-trial/): CommBox – Conversational AI Omnichannel Communications Platform - [Turn Customer Conversations into Revenue](https://www.commbox.io/turn-customer-conversations-into-revenue/): Join CommBox, SAP Emarsys, and Vonage for a 45-minute masterclass on creating powerful agentic flows that take customers from initial engagement to final conversion with zero friction and maximum ROI. - [New Homepage 2025](https://www.commbox.io/new-homepage-2025/): Drive Revenue Through Every Conversation The AI platform that handles customer service while creating sales opportunities. CommBox unifies voice, messaging,... - [CommBox Meetup UK - Build Your Own AI Agent](https://www.commbox.io/commbox-meetup-uk-build-your-own-ai-agent/): Sign up now and secure your spot. CommBox Webinar - Embracing WhatsApp for Business with AI Automation - [Hp-Lp](https://www.commbox.io/lp/hp/): Automate Customer Service with AI agents that actually resolve Go beyond basic chatbots to true end-to-end resolution. Deliver secure, fast,... - [Contact us](https://www.commbox.io/contact/): CommBox – AI Omnichannel Customer Communications Platform - Contact us - [Deal Registration](https://www.commbox.io/deal-registration/): Deal Registration for partners - [CommBox Webinar - Turn Your Knowledge into an AI Agent in 45 Minutes](https://www.commbox.io/commbox-webinar-turn-your-knowledge-into-an-ai-agent-in-45-minutes/): Sign up now and secure your spot. CommBox Webinar - Embracing WhatsApp for Business with AI Automation - [הדגמה של קומבוקס - תודה](https://www.commbox.io/he/thank-you-schedule-demo/): CommBox – AI Omnichannel Customer Communications Platform - הדגמה של קומבוקס – תודה — - [Thank you for registering for the webinar](https://www.commbox.io/thank-you-for-registering-for-the-webinar/): CommBox – AI Omnichannel Customer Communications Platform - Webinar - [Thank you for verifying your email](https://www.commbox.io/thank-you-for-verifying-your-email/): CommBox – AI Omnichannel Customer Communications Platform - Webinar - [Join the CX Master Talks](https://www.commbox.io/lp/cx-master-talks-join/): Share your story with thousands of industry leaders and shape the future of CX. - [Insurance](https://www.commbox.io/lp/insurance-chatbot-digital-engagement/): CommBox – AI Omnichannel Customer Communications Platform - Insurance - [Insurance](https://www.commbox.io/he/insurance-chatbot-digital-engagement/): CommBox – AI Omnichannel Customer Communications Platform - Insurance (Hebrew) - [LP EN](https://www.commbox.io/lp/) - [Health Main](https://www.commbox.io/lp/health-main/): Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - [Insurance Main](https://www.commbox.io/lp/insurance-main/): CommBox – AI Omnichannel Customer Communications Platform - Insurance - [LP HE](https://www.commbox.io/he/lp/) - [אירוע לקוחות ופרוספקטים במשרד - סדנת חווית לקוח עם AI](https://www.commbox.io/he/lp/event-cs-pr-ai-cx-workshop/): Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - [Free Trial](https://www.commbox.io/free-trial/): CommBox – Conversational AI Omnichannel Communications Platform - [Sub processors](https://www.commbox.io/sub-processors/): CommBox Sub Processors Welcome to our Trust Center! Here you can find all the information about our product security, data... - [קומבוקס | סיפור הצלחה - איך סולאראדג' שיפרה את זמן המענה ללידים ב-75% באמצעות אוטומציה בוואטסאפ](https://www.commbox.io/he/customers/solaredge/): גלו איך סולאראדג' (Solaredge) קיצרה את זמן המענה ללידים מ-7 ימים ל-36 שעות ושיפרה דרמטית את תהליכי המכירה באמצעות פתרונות האוטומציה בוואטסאפ של קומבוקס. - [CommBox - AI Omnichannel Customer Service Solution - Homepage](https://www.commbox.io/commbox-ai-powered-customer-service-solution/): Go beyond basic chatbots to true end-to-end resolution. CommBox lets you resolve any customer request, across any channel. - [קומבוקס | סיפור הצלחה - מהפכת ה-IT בוואטסאפ של לאומית שירותי בריאות](https://www.commbox.io/he/customers/leumit/): לאומית שירותי בריאות עברה לספק תמיכה טכנית בוואטסאפ והשיגה תוצאות מדהימות: גידול של 25% בפרודוקטיביות הנציג, שיפור של 19% בשביעות רצון, ועוד. קראו את סיפור ההצלחה המלא. - [Customer Service Solution Tailored for Logistics: Optimize Your CX with a Secure, AI-powered Automation - Copy](https://www.commbox.io/customer-service-solution-tailored-for-logistics-optimize-your-cx-with-a-secure-ai-powered-automation-copy/): Optimize your customer service operations by automating repetitive tasks using a secure, AI-powered CX platform. - [Secure Customer Service Solution Tailored for Finance with AI-powered Automation](https://www.commbox.io/commbox-for-finance-insurance-optimize-your-call-center-operations-with-ai-powered-automation__trashed/): Optimize your customer service operations by automating repetitive tasks with AI. Reduce wait times and deliver personalized service 24/7 to boost customer satisfaction. - [Customer Service Solution Tailored for Insurance : Optimize Your CX with a Secure, AI-powered Automation](https://www.commbox.io/customer-service-solution-tailored-for-insurance/): Optimize your customer service operations by automating repetitive tasks using a secure, AI-powered CX platform. - [Customer Portal - Training videos](https://www.commbox.io/training-videos/): Watch our training videos, product tutorials and guides to fully leverage CommBox's platform capabilities. - [Customer Support Automation Tailored for Healthcare with AI at every touchpoint](https://www.commbox.io/healthcare-automation-ai-call-centers/): Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - [סרטוני הדרכה](https://www.commbox.io/he/training-videos/): Watch our training videos, product tutorials and guides to fully leverage CommBox's platform capabilities. - [כיצד להתחיל לעבוד עם קומבוקס](https://www.commbox.io/he/getting-started/): פורטל לקוחות מחברים אותך לקומבוקס כאן תוכלו ללמוד איך להטמיע בהצלחה את המערכת וליישם את שיטות העבודה המומלצות שלנו. Popular... - [Getting Started](https://www.commbox.io/getting-started/): Customer Portal CommBox Academy Popular Keywords Categories No Record Found View All Results Customer Portal Getting Started Getting Started Overview... - [CommBox for Salesforce Customers - Leverage Omnichannel Communication AI, Automation and AI for Great CX & Efficiency](https://www.commbox.io/salesforce-customers-omnichannel-digital-engagement/): Discover how to leverage CommBox for Salesforce to capture demand, drive efficiency across channels and unlock new revenue sources. - [HFD](https://www.commbox.io/he/customers/hfd/): CommBox – AI Omnichannel Customer Communications Platform - HFD (Hebrew) - [From 7 days to 36 hours: Solaredge’s amazing sales transformation with CommBox Automation](https://www.commbox.io/customers/solaredge/): CommBox’s sales automation solution helped Solaredge improved lead response time by 75%, from 7 days to 36-48 hours. Read about their sales transformation. - [Healthcare Case Study: Leumit elevated IT Support with Commbox for Salesforce](https://www.commbox.io/customers/leumit/): CommBox helped Leumit healthcare to shift 35% of IT support to messaging and document all communications in salesforce. The results: improved customer satisfaction, and agent productivity. Read the full case study. - [HFD](https://www.commbox.io/customers/hfd/): CommBox – AI Omnichannel Customer Communications Platform - HFD - [CommBox - Conversational AI Platform | Homepage - Copy](https://www.commbox.io/commbox-conversational-ai-platform-homepage-copy/): CommBox – AI Omnichannel Customer Communications Platform --- ## Posts - [Why 95% of AI Pilots Fail and Where Enterprises Are Getting AI Right](https://www.commbox.io/why-95-of-ai-pilots-fail-enterprises-get-ai-right/): MIT reported 95% of AI pilots fail. See how conversational websites turn AI into ROI by boosting conversions and CSAT and cutting costs, - [How Conversational Websites Drive Conversions in Marketing](https://www.commbox.io/how-conversational-websites-drive-conversions-in-marketing/): Learn how conversational websites boost conversions and customer engagement. Learn why AI-powered websites like CommSite are the new marketing standard. - [10 Reasons to Make Your Website Conversational](https://www.commbox.io/10-reasons-to-make-your-website-conversational/): Why traditional websites are falling behind—and how conversational websites are helping brand convert more visitors into customers. - [Why Your Website Should Talk Back - Insights from a Product Leader in AI](https://www.commbox.io/why-your-website-should-talk-back-with-ai/): I see it everyday as a Product Leader in AI at a top CX tech company, so we stopped thinking in “pages” and started thinking in conversations. - [How Orchestrated CX Transforms Airline Crisis Management](https://www.commbox.io/navigating-the-storm-by-design-how-orchestrated-cx-transforms-airline-crisis-management/): For Customer Experience, Marketing, and Operations Executives in the air travel industry, the message is clear: Disruptive events are inevitable, but chaos is a choice. The ability to deliver seamless, personalized, and proactive experiences—even in crisis—is the ultimate differentiator that builds lasting satisfaction and protects your brand. - [How AI Changed What Customers Expect From Your Website](https://www.commbox.io/how-ai-changed-what-customers-expect-from-websites/): AI rewired customer expectations. 61% now leave websites in 5 seconds. Learn why conversational interfaces are the future of web design. - [Speed Is the Moat: Future-Proofing Your CX Journeys](https://www.commbox.io/speed-is-the-moat-future-proofing-your-cx-journeys/): After a decade building CX tech, I’ve learned that speed is the only edge that compounds. The half-life of an advantage has shrunk from months to weeks; what felt like a 12-month lead in 2022 can now be reverse-engineered over a hackathon weekend. - [SERVQUAL – How You Should Measure the Quality of Service at Your Organization](https://www.commbox.io/servqual-how-you-should-measure-the-quality-of-service-at-your-organization/): Learn how to use the SERVQUAL model to measure service quality, close perception gaps, and improve CX across five core dimensions. Includes examples and tips. - [The Manufacturer's Guide: Using Customer Service to Break into the AI Era](https://www.commbox.io/manufacturers-guide-customer-service-in-the-ai-era/): Discover how manufacturers can transform customer service with AI in 6 practical steps from automating inquiries to unlocking new revenue - [Reframing Agentic AI for Brands](https://www.commbox.io/agentic-ai-six-features-to-demand-in-cx-platforms/): Cut through the AI hype and discover what truly matters for brands implementing agentic AI in customer experience CX platforms. - [How to Track WhatsApp Conversions from Facebook Ads: The Complete Attribution Guide](https://www.commbox.io/how-to-track-whatsapp-conversions-from-facebook-ads/): Discover how to track WhatsApp conversations from Facebook ads and optimize campaigns with CommBox's WhatsApp Referrals feature. - [HP's Customer Service Fail: Why Bad CX Backfires (and How to Avoid It)](https://www.commbox.io/hp-customer-service-fail-why-bad-cx-backfires/): HP’s customer service misstep proves bad automation fuels frustration. Learn what works: CommBox AI that actually resolves complex issues—fast. - [What America Can Learn From The World's Most Digital Healthcare System](https://www.commbox.io/what-america-can-learn-from-the-worlds-most-digital-healthcare-system/): Discover how healthcare providers revolutionized patient care with AI-powered automation, achieving 47% efficiency gains and transforming patient experience. - [Why CX Solutions Are Failing to Deliver on Their Promise of True Automation](https://www.commbox.io/why-cx-solutions-are-failing-to-deliver-on-their-promise-of-true-automation/): Breaking Through the Great CX Plateau: Why Customer Service Solutions Are Failing to Deliver on Their Promise of Scalable Automation - [70 פיצ׳רים חדשים שהשקנו ב 2024](https://www.commbox.io/he/70-%d7%a4%d7%99%d7%a6%d7%b3%d7%a8%d7%99%d7%9d-%d7%97%d7%93%d7%a9%d7%99%d7%9d-%d7%a9%d7%94%d7%a9%d7%a7%d7%a0%d7%95-%d7%91-2024/): גלו איך לייעל את שירות הלקוחות עם בינה מלאכותית בשירותי ביטוח. התאמת חבילות ביטוח, ייעול תהליכי הצטרפות לקוחות ושיפור עיבוד תביעות. - [70 Key Features Released in 2024: Your Wishlist Meets Our Innovation](https://www.commbox.io/70-new-features-released-in-2024/): Check out the top powerful features released in 2024: 20 CX features specifically requested by customers, plus 50 more as part of our AI-focused roadmap. - [CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience](https://www.commbox.io/commbox-secures-15m-investment-from-psg-prioritizing-ai-in-customer-experience/): This investment follows PSG Equity’s original 2021 investment and will be used to help expand CommBox’s global footprint and enhance its innovative AI-powered solution. - [Driving Civic Engagement: Unleashing the Potential of AI to Revolutionise Municipal Operations](https://www.commbox.io/driving-civic-engagement-with-ai-is-revolutionizing-municipalities/): Explore how AI is revolutionizing municipalities by enhancing civic engagement and public services. Discover the benefits of AI-driven solutions for smarter, more connected communities. - [Humanising Digital Interactions: The Role of AI in Creating Personalised Customer Experiences](https://www.commbox.io/humanising-digital-interactions-the-role-of-ai-in-creating-personalised-customer-experiences/): Discover how AI is transforming digital interactions by creating personalised customer experiences. Learn how humanizing technology can enhance customer satisfaction and engagement. - [Transforming Insurance Customer Service with AI Chatbots and WhatsApp Business](https://www.commbox.io/transforming-insurance-customer-service-with-ai-chatbots-and-whatsapp-business/): Discover how AI chatbots and WhatsApp Business can revolutionize customer service in the insurance industry. Learn the benefits of conversational AI. - [The Role of AI in Customising Insurance Packages and Streamlining Customer Onboarding and Claims](https://www.commbox.io/the-role-of-ai-in-insurance-packages-and-streamlining-customer-onboarding-and-claims/): Explore how AI in insurance: offering personalised policies, seamless customer onboarding, and efficient claims processing. Discover more now. - [10 סיבות לספק שירותי ביטוח בוואטסאפ עם בינה מלאכותית](https://www.commbox.io/he/integrate-insurance-contact-centre-whatsapp-business/): גלו 10 סיבות לספק שירותי ביטוח בוואטסאפ. שיפור שירות הלקוחות, תקשורת בזמן אמת, אבטחת הודעות ועוד. גלו איך לעשות אוטומציה לתהליכי שירות, תביעות ביטוח - [בינה מלאכותית בשירותי ביטוח: התפקיד של AI בהתאמת חבילות וייעול תהליכי הצטרפות ותביעות](https://www.commbox.io/he/role-of-ai-insurance-packages-streamlining-onboarding-claims/): גלו איך לייעל את שירות הלקוחות עם בינה מלאכותית בשירותי ביטוח. התאמת חבילות ביטוח, ייעול תהליכי הצטרפות לקוחות ושיפור עיבוד תביעות. - [Knowledge Base Management: How to Improve in 2024](https://www.commbox.io/knowledge-base-management-how-to-improve-2024/): Learn effective knowledge base management in 2024 with AI-driven strategies. Enhance customer service, reduce costs, and improve satisfaction. - [The Top AI Customer Service Solutions Transforming the Industry in 2024](https://www.commbox.io/the-top-ai-customer-service-solutions-transforming-the-industry-in-2024/): Discover the top 10 AI customer service solutions. Learn how AI technologies like chatbots, sentiment analysis, and predictive analytics are transforming customer interactions. - [10 פתרונות בינה מלאכותית לשירות לקוחות ב-2024](https://www.commbox.io/he/the-top-ai-customer-service-solutions-transforming-the-industry-in-2024/): גלו 10 פתרונות בינה מלאכותית לשירות לקוחות ב-2024. למדו כיצד לשפר את התקשורת מול הלקוח ואת שביעות הרצון באמצעות כלי בינה מלאכותית של קומבוקס. - [ניהול מאגר ידע ב-2024 עם בינה מלאכותית לשירות לקוחות](https://www.commbox.io/he/knowledge-base-management-how-to-improve-2024/): גלו איך לשפר ניהול מאגר ידע בשירות לקוחות באמצעות בינה מלאכותית. גלה את היתרונות של מרכז ידע מאורגן ואיך קומבוקס יכולה לעזור לך לספק שירות לקוחות מעולה. - [10 Ways to Optimise the Customer Experience With WhatsApp Business](https://www.commbox.io/10-ways-to-optimise-the-customer-experience-with-whatsapp-business/): Discover 10 effective ways to optimise the customer experience using WhatsApp Business. Learn how to leverage WhatsApp marketing, WhatsApp API, and business communication strategies to enhance customer satisfaction and engagement. - [10 דרכים להשתמש בווטסאפ עסקי לשיפור חוויית הלקוח](https://www.commbox.io/he/10-ways-to-enhance-cx-whatsapp-business/): גלו 10 דרכים לשיפור חוויית הלקוח בווטסאפ עסקי. למדו כיצד להשתמש ב-API של וואטסאפ לשיווק, מכירות, תמיכת לקוחות ועוד, ולמקסם את התוצאות העסקיות - [וי ירוק בוואטסאפ ואימות חשבון העסק: המדריך המלא](https://www.commbox.io/he/get-whatsapp-green-tick-verification-badge-guide/): המדריך השלם לאימות חשבון העסק ב-WhatsApp וקבלת וי הירוק. למדו את כל הצעדים הנדרשים והדרישות של Meta לשיפור אמינות המנוי העסקי שלכם. - [What is Customer Obsession? How to Become Customer-Obsessed with AI Chatbots](https://www.commbox.io/what-is-customer-obsession-how-to-become-customer-obsessed-with-ai-chatbots/): Learn what customer obsession is and how to become customer obsessed with the help of AI chatbots. Discover strategies to enhance customer experience and drive long-term success by putting your customers at the heart of everything you do. - [Say Hello to Your New AI Study Pal: Bridging the Generational Divide at the University](https://www.commbox.io/ai-chatbot-for-university-students-bridging-gen-z-gap-universities/): Discover how an AI chatbot for University Students can transform higher education by bridging the generational gap between traditional faculty methods and Gen-Z students' tech-savvy mentality. Learn about the benefits of personalised learning, flexible scheduling, and improved communication. - [בינה מלאכותית בהשכלה גבוהה: כלי AI הופכים ל"עוזרי ההוראה" החדשים של הסטודנטים](https://www.commbox.io/he/ai-chatbot-for-university-students-bridging-gen-z-gap-universities/): בינה מלאכותית משפרת את חווית הלמידה עבור סטודנטים באוניברסיטאות ובמכללות תמו הימים בהם סטודנטים היו לומדים ומתכוננים למבחנים באמצעים מסורתיים:... - [בינה מלאכותית בחווית לקוח: כניסה לעידן החדש של AI](https://www.commbox.io/he/embracing-the-new-era-ai-customer-experience/): בינה מלאכותית בחווית לקוח: כניסה לעידן החדש של AI חוויית לקוח בעידן ה-AI: דיגיטלית יותר, מהירה יותר, יעילה יותר צרכנים... - [נטישת לקוחות ו-AI: איך להשתמש בבינה מלאכותית בוואטסאפ לשימור לקוחות ](https://www.commbox.io/he/how-commbox-ai-prevents-customer-churn/): גלו איך לשפר את מדדי שביעות הרצון ולהקטין נטישת לקוחות באמצעות בינה מלאכותית. צ'אט בוט בוואטסאפ שמסוגל לזהות סנטימנט שלילי ולמנוע חוויות שליליות. - [Transform Customer Service with AI: Boost CX and Cut Costs](https://www.commbox.io/transform-customer-service-with-ai-boost-cx-and-cut-costs/): Discover how AI is transforming customer service, enhancing customer experience, and cutting costs. Learn how generative AI provides personalised, real-time support, boosting efficiency and satisfaction. - [How CommBox AI Solutions Help Prevent Customer Churn](https://www.commbox.io/how-commbox-ai-prevents-customer-churn/): Discover how CommBox AI solutions can help prevent customer churn by analysing customer behaviour, enhancing engagement, and providing proactive support. - [Transforming Retail Customer Experience with CommBox: A Comprehensive Guide](https://www.commbox.io/transforming-retail-customer-experience-with-commbox-guide/): Learn how CommBox revolutionises the retail customer experience with omnichannel communication, personalised shopping, and efficient peak season management. - [שיפור חווית לקוח בקמעונאות ואיקומרס עם קומבוקס: המדריך המלא](https://www.commbox.io/he/transforming-retail-customer-experience-with-commbox-guide/): גלו כיצד קומבוקס משפרת את חוויית הלקוח בקמעונאות צ'אטבוטים מבוססי AI, חוויית קניות מותאמת אישית ותקשורת רב-ערוצית. למדו כיצד לשפר את שימור הלקוחות. - [AI-Powered Predictive Analytics: Gaining Insights from Customer Interactions](https://www.commbox.io/ai-powered-predictive-analytics-customer-insights/): Discover how AI-powered predictive analytics can provide valuable insights from customer interactions, enhance service experiences, and drive business success. - [Strategies for Transitioning to Omnichannel Customer Communications](https://www.commbox.io/omnichannel-communication-strategies/): Enhance customer satisfaction and streamline operations with an omnichannel communication strategy. Learn the benefits, implementation steps, and success metrics to transform your business. - [אסטרטגיות למעבר לתקשורת לקוחות אומני-צ'אנל](https://www.commbox.io/he/omnichannel-communication-strategies/): גלו אסטרטגיות מוכחות למעבר לתקשורת אפקטיבית עם לקוחות באומני-צ'אנל. שפרו את חווית הלקוח על ידי איחוד של ערוצי תקשורת מרובים וניהול יעיל של תקשורת הלקוחות. - [ניתוח נתונים באמצעות בינה מלאכותית: הפקת תובנות מאינטראקציות עם לקוחות](https://www.commbox.io/he/ai-powered-predictive-analytics-customer-insights/): גלו איך ניתוח נתונים באמצעות בינה מלאכותית יעזור לכם להפיק תובנות עסקיות עמוקות ולקבל החלטות מבוססות תוך חיזוי של מגמות עתידיות. - [AI-Powered Public Services Are Revolutionising Smart Municipal Services](https://www.commbox.io/ai-powered-public-services-revolutionising-smart-municipal-services/): Discover how AI-powered public services and municipal AI technology are revolutionizing smart city initiatives and infrastructure management, creating efficient and sustainable urban environments. - [AI Chatbots for Student Support - Bridging the Gen-Z Gap in Universities](https://www.commbox.io/ai-chatbots-for-student-support-how-ai-chatbots-are-bridging-the-gen-z-gap-in-universities/): Discover how AI chatbots for student support are transforming universities, bridging the Gen-Z gap with 24/7 assistance. - [האם וואטסאפ ביזנס וצ'אט GPT יכולים לעבוד יחד?](https://www.commbox.io/he/whatsapp-business-and-chatgpt-a-dynamic-duo/): השילוב בין וואטסאפ ביזנס וצ׳אט GPT מאפשר לעסקים לספק שירות מצוין, יעיל ומהיר עם צ'אטבוט AI בוואטסאפ, תוך מיקסום היכולות של הנציגים האנושיים. - [המהפכה הדיגיטלית של שירותי בריאות כללית: ככה עשינו את זה](https://www.commbox.io/he/commbox-clalit-health-services-revolutionising-healthcare-communication-through-whatsapp-integration/): קומבוקס סיפקה לכללית פתרון וואטסאפ מרכזי הפותר אוטומטית 47% מהפניות- זימון תורים בוואטסאפ, בקשת מרשמים, השארת הודעה לרופא, טופס 17, ועוד. קראו את הסיפור המלא - [WhatsApp and ChatGPT A Dynamic Duo](https://www.commbox.io/whatsapp-business-and-chatgpt-a-dynamic-duo/): Discover how the integration of WhatsApp and ChatGPT is revolutionising customer service. Explore benefits of AI TO boost and cut costs - [CommBox & Clalit Health: Revolutionising Healthcare Communication through WhatsApp Integration](https://www.commbox.io/commbox-clalit-health-services-revolutionising-healthcare-communication-through-whatsapp-integration/): Explore how Clalit Health Services revolutionises healthcare communication engagement and customer support through CommBox's WhatsApp Business API integration in the UK healthcare sector. - [מהפכה בשירותים המוניציפליים: בינה מלאכותית בשירותים עירוניים](https://www.commbox.io/he/ai-in-municipal-services/): בינה מלאכותית בשירותים עירוניים היא מהפכה עצומה המשנה את האופן שבו ערים משרתות את תושביהן בערוצים דיגיטליים. עם בוט בוואטסאפ ומערכת רב-ערוצית - [בינה מלאכותית במסדרונות האקדמיה: תמיכה ושירות לסטודנטים 24/7](https://www.commbox.io/he/ai-automation-for-higher-education-academy/): גלו איך מוסדות אקדמיים ואוניברסיטאות יכולים להשתמש בבוט בינה מלאכותית כדי לשפר את חווית לסטודנטים ולפתור פניות חוזרות כמו רישום לקורסים, מידע לסטודנט ועוד --- ## Press - [Business Reporter](https://www.commbox.io/press/business-reporter/): The AI implementation plateau is holding businesses back - [CXM World](https://www.commbox.io/press/cxm-world/): CommBox Debuts CommSite: AI That Turns Your Website Into a Living, Breathing Conversation --- # # Detailed Content ## Pages > CommBox – AI Omnichannel Customer Communications Platform - צרו קשר - Published: 2025-09-18 - Modified: 2024-12-31 - URL: https://www.commbox.io/he/contact/ - Languages: Hebrew - : pll_654b74e42e1c7 --- > CommBox – AI Omnichannel Customer Communications Platform - Contact us - Published: 2025-09-18 - Modified: 2025-03-18 - URL: https://www.commbox.io/contact-us-ft/ - Languages: English - : pll_654b74e42e1c7 --- > CommBox – AI Omnichannel Customer Communications Platform - צרו קשר - Published: 2025-09-18 - Modified: 2025-09-18 - URL: https://www.commbox.io/he/%d7%a7%d7%95%d7%9e%d7%a1%d7%99%d7%99%d7%98-%d7%94%d7%98%d7%91%d7%94/ - Languages: Hebrew - : pll_654b74e42e1c7 --- > CommBox – AI Omnichannel Customer Communications Platform - Thank you Demo - Published: 2025-09-10 - Modified: 2025-09-10 - URL: https://www.commbox.io/thank-you-for-scheduling-a-demo-commsite/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Tadiran - Published: 2025-09-02 - Modified: 2025-09-09 - URL: https://www.commbox.io/customers/panasonic/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Ebook - Published: 2025-07-03 - Modified: 2024-04-01 - URL: https://www.commbox.io/ebook-the-ultimate-guide-to-generative-ai-for-customer-service/ - Languages: English --- > גלו איך להשתמש בצ'אט GPT בשירות לקוחות ומכירות. הורידו את ה-EBOOK שלנו על Generative AI. - Published: 2025-07-03 - Modified: 2024-03-21 - URL: https://www.commbox.io/he/ebook-the-ultimate-guide-to-generative-ai-for-customer-service/ - Languages: Hebrew --- > CommBox – AI Omnichannel Customer Communications Platform - Ebook - Published: 2025-07-03 - Modified: 2025-09-18 - URL: https://www.commbox.io/watch-and-learn-agentic-ai/ - Languages: English - : pll_686693db2774b --- > CommBox – AI Omnichannel Customer Communications Platform - קומבוקס - Published: 2025-06-18 - Modified: 2025-07-23 - URL: https://www.commbox.io/he/ - Languages: Hebrew - : pll_654b72f1f1b53 --- > CommBox - AI Omnichannel Customer Experience Platform - Published: 2025-06-18 - Modified: 2025-09-10 - URL: https://www.commbox.io/ - Languages: English - : pll_654b72f1f1b53 --- - Published: 2025-06-16 - Modified: 2025-09-18 - URL: https://www.commbox.io/commsite/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - ERA Generative AI for automated customer service & support - Published: 2025-06-08 - Modified: 2025-08-12 - URL: https://www.commbox.io/voice-bots/ - Languages: English --- > CommBox – Conversational AI Omnichannel Communications Platform - Published: 2025-06-03 - Modified: 2025-06-03 - URL: https://www.commbox.io/lp/free-trial/ - Languages: English --- > Join CommBox, SAP Emarsys, and Vonage for a 45-minute masterclass on creating powerful agentic flows that take customers from initial engagement to final conversion with zero friction and maximum ROI. - Published: 2025-05-25 - Modified: 2025-06-09 - URL: https://www.commbox.io/turn-customer-conversations-into-revenue/ - Languages: English Join our free workshop to discover how businesses are turning their existing brand knowledge into AI agents. --- - Published: 2025-05-18 - Modified: 2025-06-18 - URL: https://www.commbox.io/new-homepage-2025/ - Languages: English --- > Sign up now and secure your spot. CommBox Webinar - Embracing WhatsApp for Business with AI Automation - Published: 2025-05-15 - Modified: 2025-05-15 - URL: https://www.commbox.io/commbox-meetup-uk-build-your-own-ai-agent/ - Languages: English Join our free workshop to discover how businesses are turning their existing brand knowledge into AI agents. --- - Published: 2025-03-27 - Modified: 2025-04-09 - URL: https://www.commbox.io/lp/hp/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Contact us - Published: 2025-03-18 - Modified: 2024-12-31 - URL: https://www.commbox.io/contact/ - Languages: English --- > Deal Registration for partners - Published: 2025-03-13 - Modified: 2025-03-19 - URL: https://www.commbox.io/deal-registration/ - Languages: English --- > Sign up now and secure your spot. CommBox Webinar - Embracing WhatsApp for Business with AI Automation - Published: 2025-03-05 - Modified: 2025-03-09 - URL: https://www.commbox.io/commbox-webinar-turn-your-knowledge-into-an-ai-agent-in-45-minutes/ - Languages: English Join our free workshop to discover how businesses are turning their existing brand knowledge into AI agents. --- > CommBox – AI Omnichannel Customer Communications Platform - הדגמה של קומבוקס – תודה — - Published: 2025-02-26 - Modified: 2024-04-03 - URL: https://www.commbox.io/he/thank-you-schedule-demo/ - Languages: Hebrew - : pll_654ba28dd803d --- > CommBox – AI Omnichannel Customer Communications Platform - Webinar - Published: 2025-02-26 - Modified: 2024-03-25 - URL: https://www.commbox.io/thank-you-for-registering-for-the-webinar/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Webinar - Published: 2025-02-26 - Modified: 2025-02-26 - URL: https://www.commbox.io/thank-you-for-verifying-your-email/ - Languages: English - : pll_654ba28dd803d --- > Share your story with thousands of industry leaders and shape the future of CX. - Published: 2025-02-16 - Modified: 2025-03-09 - URL: https://www.commbox.io/lp/cx-master-talks-join/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Insurance - Published: 2025-02-05 - Modified: 2024-11-10 - URL: https://www.commbox.io/lp/insurance-chatbot-digital-engagement/ - Languages: English - : pll_654bc00f89d83 --- > CommBox – AI Omnichannel Customer Communications Platform - Insurance (Hebrew) - Published: 2025-02-05 - Modified: 2024-01-14 - URL: https://www.commbox.io/he/insurance-chatbot-digital-engagement/ - Languages: Hebrew - : pll_654bc00f89d83 --- > Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - Published: 2025-02-05 - Modified: 2025-02-16 - URL: https://www.commbox.io/lp/health-main/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Insurance - Published: 2025-02-05 - Modified: 2025-02-06 - URL: https://www.commbox.io/lp/insurance-main/ - Languages: English - : pll_654bc00f89d83 --- > Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - Published: 2025-02-05 - Modified: 2025-02-27 - URL: https://www.commbox.io/he/lp/event-cs-pr-ai-cx-workshop/ - Languages: Hebrew --- > CommBox – Conversational AI Omnichannel Communications Platform - Published: 2025-01-28 - Modified: 2025-06-03 - URL: https://www.commbox.io/free-trial/ - Languages: English --- - Published: 2025-01-19 - Modified: 2025-08-10 - URL: https://www.commbox.io/sub-processors/ - Languages: English --- > גלו איך סולאראדג' (Solaredge) קיצרה את זמן המענה ללידים מ-7 ימים ל-36 שעות ושיפרה דרמטית את תהליכי המכירה באמצעות פתרונות האוטומציה בוואטסאפ של קומבוקס. - Published: 2024-12-15 - Modified: 2024-12-11 - URL: https://www.commbox.io/he/customers/solaredge/ - Languages: Hebrew --- > Go beyond basic chatbots to true end-to-end resolution. CommBox lets you resolve any customer request, across any channel. - Published: 2024-12-12 - Modified: 2024-12-18 - URL: https://www.commbox.io/commbox-ai-powered-customer-service-solution/ - Languages: English --- > לאומית שירותי בריאות עברה לספק תמיכה טכנית בוואטסאפ והשיגה תוצאות מדהימות: גידול של 25% בפרודוקטיביות הנציג, שיפור של 19% בשביעות רצון, ועוד. קראו את סיפור ההצלחה המלא. - Published: 2024-12-11 - Modified: 2024-12-15 - URL: https://www.commbox.io/he/customers/leumit/ - Languages: Hebrew --- > Optimize your customer service operations by automating repetitive tasks using a secure, AI-powered CX platform. - Published: 2024-12-10 - Modified: 2024-12-10 - URL: https://www.commbox.io/customer-service-solution-tailored-for-logistics-optimize-your-cx-with-a-secure-ai-powered-automation-copy/ - Languages: English --- > Optimize your customer service operations by automating repetitive tasks with AI. Reduce wait times and deliver personalized service 24/7 to boost customer satisfaction. - Published: 2024-12-05 - Modified: 2025-02-06 - URL: https://www.commbox.io/commbox-for-finance-insurance-optimize-your-call-center-operations-with-ai-powered-automation__trashed/ - Languages: English --- > Optimize your customer service operations by automating repetitive tasks using a secure, AI-powered CX platform. - Published: 2024-12-05 - Modified: 2024-12-09 - URL: https://www.commbox.io/customer-service-solution-tailored-for-insurance/ - Languages: English --- > Watch our training videos, product tutorials and guides to fully leverage CommBox's platform capabilities. - Published: 2024-11-28 - Modified: 2025-05-12 - URL: https://www.commbox.io/training-videos/ - Languages: English - : pll_6746fd713d863 --- > Elevate patient care with digital solutions that reduce wait times and deliver personalized healthcare support 24/7.Optimize operations and enhance patient satisfaction. - Published: 2024-11-28 - Modified: 2024-12-08 - URL: https://www.commbox.io/healthcare-automation-ai-call-centers/ - Languages: English --- > Watch our training videos, product tutorials and guides to fully leverage CommBox's platform capabilities. - Published: 2024-11-28 - Modified: 2025-08-05 - URL: https://www.commbox.io/he/training-videos/ - Languages: Hebrew - : pll_6746fd713d863 --- - Published: 2024-11-27 - Modified: 2024-07-30 - URL: https://www.commbox.io/he/getting-started/ - Languages: Hebrew --- - Published: 2024-11-27 - Modified: 2024-08-05 - URL: https://www.commbox.io/getting-started/ - Languages: English --- > Discover how to leverage CommBox for Salesforce to capture demand, drive efficiency across channels and unlock new revenue sources. - Published: 2024-11-11 - Modified: 2025-09-18 - URL: https://www.commbox.io/salesforce-customers-omnichannel-digital-engagement/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - HFD (Hebrew) - Published: 2024-11-03 - Modified: 2024-02-19 - URL: https://www.commbox.io/he/customers/hfd/ - Languages: Hebrew --- > CommBox’s sales automation solution helped Solaredge improved lead response time by 75%, from 7 days to 36-48 hours. Read about their sales transformation. - Published: 2024-11-03 - Modified: 2024-11-05 - URL: https://www.commbox.io/customers/solaredge/ - Languages: English --- > CommBox helped Leumit healthcare to shift 35% of IT support to messaging and document all communications in salesforce. The results: improved customer satisfaction, and agent productivity. Read the full case study. - Published: 2024-11-03 - Modified: 2024-11-07 - URL: https://www.commbox.io/customers/leumit/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - HFD - Published: 2024-10-30 - Modified: 2024-08-25 - URL: https://www.commbox.io/customers/hfd/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - Published: 2024-10-08 - Modified: 2024-10-10 - URL: https://www.commbox.io/commbox-conversational-ai-platform-homepage-copy/ - Languages: English - : pll_654b72f1f1b53 --- > Download The State of CX 2024 Report for free and discover the latest business trends and how AI can transform your business. - Published: 2024-09-29 - Modified: 2025-02-16 - URL: https://www.commbox.io/state-of-cx-2024-report-business-trends/ - Languages: English --- > CommBox offers customized pricing plans that fit any of your business needs - get a quote today! - Published: 2024-09-25 - Modified: 2025-01-13 - URL: https://www.commbox.io/pricing/ - Languages: English --- > CommBox – AI Omnichannel Customer Communications Platform - About us - Published: 2024-09-22 - Modified: 2025-09-18 - URL: https://www.commbox.io/about-us/ - Languages: English - : pll_654b733761819 --- --- ## Posts > MIT reported 95% of AI pilots fail. See how conversational websites turn AI into ROI by boosting conversions and CSAT and cutting costs, - Published: 2025-09-02 - Modified: 2025-09-02 - URL: https://www.commbox.io/why-95-of-ai-pilots-fail-enterprises-get-ai-right/ - Categories: Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales - Tags: AI website experience, AI-powered website, CommSite, conversational AI for marketing, conversational website platform, conversational websites, Customer engagement, digital marketing funnel, improve website engagement, reduce bounce rates, website conversions, website personalization - Languages: English --- > Learn how conversational websites boost conversions and customer engagement. Learn why AI-powered websites like CommSite are the new marketing standard. - Published: 2025-09-01 - Modified: 2025-09-01 - URL: https://www.commbox.io/how-conversational-websites-drive-conversions-in-marketing/ - Categories: Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales - Tags: AI website experience, AI-powered website, CommSite, conversational AI for marketing, conversational website platform, conversational websites, Customer engagement, digital marketing funnel, improve website engagement, reduce bounce rates, website conversions, website personalization - Languages: English --- > Why traditional websites are falling behind—and how conversational websites are helping brand convert more visitors into customers. - Published: 2025-07-27 - Modified: 2025-08-11 - URL: https://www.commbox.io/10-reasons-to-make-your-website-conversational/ - Categories: Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales - Tags: Advanced AI, AI, AI-driven communication, AI-powered platform, Automation, Business transformation, Commbox, CommSite, Contact Center, CX, cx strategy, website development, website performance, website visitors - Languages: English --- > I see it everyday as a Product Leader in AI at a top CX tech company, so we stopped thinking in “pages” and started thinking in conversations. - Published: 2025-07-22 - Modified: 2025-07-24 - URL: https://www.commbox.io/why-your-website-should-talk-back-with-ai/ - Categories: Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales - Tags: Advanced AI, AI, AI-driven communication, AI-powered platform, Automation, Business transformation, Commbox, CommSite, Contact Center, CX, cx strategy, website development, website performance, website visitors - Languages: English --- > For Customer Experience, Marketing, and Operations Executives in the air travel industry, the message is clear: Disruptive events are inevitable, but chaos is a choice. The ability to deliver seamless, personalized, and proactive experiences—even in crisis—is the ultimate differentiator that builds lasting satisfaction and protects your brand. - Published: 2025-07-03 - Modified: 2025-08-31 - URL: https://www.commbox.io/navigating-the-storm-by-design-how-orchestrated-cx-transforms-airline-crisis-management/ - Categories: Blog, Business Automation, Generative AI - Languages: English --- > AI rewired customer expectations. 61% now leave websites in 5 seconds. Learn why conversational interfaces are the future of web design. - Published: 2025-07-02 - Modified: 2025-07-03 - URL: https://www.commbox.io/how-ai-changed-what-customers-expect-from-websites/ - Categories: Customer Experience, Artificial Intelligence, Automation, Business Automation, Business Transformation, Conversational AI, Marketing Strategy, Sales - Tags: Advanced AI, AI, AI-driven communication, AI-powered platform, Automation, Business transformation, Commbox, CommSite, Contact Center, CX, cx strategy, website development, website performance, website visitors - Languages: English --- > After a decade building CX tech, I’ve learned that speed is the only edge that compounds. The half-life of an advantage has shrunk from months to weeks; what felt like a 12-month lead in 2022 can now be reverse-engineered over a hackathon weekend. - Published: 2025-06-05 - Modified: 2025-06-05 - URL: https://www.commbox.io/speed-is-the-moat-future-proofing-your-cx-journeys/ - Categories: Blog, Business Automation, Generative AI - Languages: English --- > Learn how to use the SERVQUAL model to measure service quality, close perception gaps, and improve CX across five core dimensions. Includes examples and tips. - Published: 2025-05-25 - Modified: 2025-06-08 - URL: https://www.commbox.io/servqual-how-you-should-measure-the-quality-of-service-at-your-organization/ - Categories: Blog, Business Automation, Generative AI - Languages: English --- > Discover how manufacturers can transform customer service with AI in 6 practical steps from automating inquiries to unlocking new revenue - Published: 2025-05-15 - Modified: 2025-05-19 - URL: https://www.commbox.io/manufacturers-guide-customer-service-in-the-ai-era/ - Categories: Blog, Business Automation, Generative AI - Languages: English --- > Cut through the AI hype and discover what truly matters for brands implementing agentic AI in customer experience CX platforms. - Published: 2025-04-30 - Modified: 2025-05-05 - URL: https://www.commbox.io/agentic-ai-six-features-to-demand-in-cx-platforms/ - Categories: Automation, Artificial Intelligence, Blog, Business Automation, Conversational AI, Customer Experience, Customer Service, Generative AI - Tags: Advanced AI, agentic, AI, Automation, Call Center, Commbox, Contact Center, CX, cx strategy - Languages: English --- > Discover how to track WhatsApp conversations from Facebook ads and optimize campaigns with CommBox's WhatsApp Referrals feature. - Published: 2025-04-03 - Modified: 2025-04-03 - URL: https://www.commbox.io/how-to-track-whatsapp-conversions-from-facebook-ads/ - Categories: Blog - Languages: English --- > HP’s customer service misstep proves bad automation fuels frustration. Learn what works: CommBox AI that actually resolves complex issues—fast. - Published: 2025-03-26 - Modified: 2025-04-29 - URL: https://www.commbox.io/hp-customer-service-fail-why-bad-cx-backfires/ - Categories: Automation, Business Automation, Call Center, Customer Experience - Tags: Advanced AI, AI, Automation, Call Center, Commbox, Contact Center, CX, cx strategy - Languages: English --- > Discover how healthcare providers revolutionized patient care with AI-powered automation, achieving 47% efficiency gains and transforming patient experience. - Published: 2025-01-30 - Modified: 2025-01-30 - URL: https://www.commbox.io/what-america-can-learn-from-the-worlds-most-digital-healthcare-system/ - Categories: Business Automation, Automation, Business Messaging, Conversational AI, Customer Acquisition, Customer Experience - Tags: Digital Healthcare - Languages: English --- > Breaking Through the Great CX Plateau: Why Customer Service Solutions Are Failing to Deliver on Their Promise of Scalable Automation - Published: 2025-01-06 - Modified: 2025-01-21 - URL: https://www.commbox.io/why-cx-solutions-are-failing-to-deliver-on-their-promise-of-true-automation/ - Categories: Artificial Intelligence, Analytics, Automation, Blog, Business Automation, Marketing Strategy - Tags: AI in customer service, CommBox integration, Customer self-service improvement, Knowledge base management, Knowledge base optimisation. - Languages: English --- > גלו איך לייעל את שירות הלקוחות עם בינה מלאכותית בשירותי ביטוח. התאמת חבילות ביטוח, ייעול תהליכי הצטרפות לקוחות ושיפור עיבוד תביעות. - Published: 2024-12-24 - Modified: 2024-12-24 - URL: https://www.commbox.io/he/70-%d7%a4%d7%99%d7%a6%d7%b3%d7%a8%d7%99%d7%9d-%d7%97%d7%93%d7%a9%d7%99%d7%9d-%d7%a9%d7%94%d7%a9%d7%a7%d7%a0%d7%95-%d7%91-2024/ - Categories: בינה מלאכותית - Tags: בינה מלאכותית לביטוח, צ'אטבוט לביטוח, שירות לקוחו - Languages: Hebrew --- > Check out the top powerful features released in 2024: 20 CX features specifically requested by customers, plus 50 more as part of our AI-focused roadmap. - Published: 2024-12-17 - Modified: 2024-12-26 - URL: https://www.commbox.io/70-new-features-released-in-2024/ - Categories: Artificial Intelligence, Analytics, Automation, Blog, Business Automation, Marketing Strategy - Tags: AI in customer service, CommBox integration, Customer self-service improvement, Knowledge base management, Knowledge base optimisation. - Languages: English --- > This investment follows PSG Equity’s original 2021 investment and will be used to help expand CommBox’s global footprint and enhance its innovative AI-powered solution. - Published: 2024-11-19 - Modified: 2024-11-19 - URL: https://www.commbox.io/commbox-secures-15m-investment-from-psg-prioritizing-ai-in-customer-experience/ - Categories: Press Release - Tags: Commbox, FUNDS, PSG - Languages: English --- > Explore how AI is revolutionizing municipalities by enhancing civic engagement and public services. Discover the benefits of AI-driven solutions for smarter, more connected communities. - Published: 2024-07-18 - Modified: 2024-08-20 - URL: https://www.commbox.io/driving-civic-engagement-with-ai-is-revolutionizing-municipalities/ - Categories: Chatbot, Customer Service, WhatsApp Business - Tags: AI in public services, AI-driven civic engagement, Digital citizen participation, Municipal AI solutions, Smart municipalities - Languages: English --- > Discover how AI is transforming digital interactions by creating personalised customer experiences. Learn how humanizing technology can enhance customer satisfaction and engagement. - Published: 2024-07-18 - Modified: 2024-08-20 - URL: https://www.commbox.io/humanising-digital-interactions-the-role-of-ai-in-creating-personalised-customer-experiences/ - Categories: Artificial Intelligence - Tags: AI CUSTOMER SERVICE, AI in digital interactions, Customer experience personalization, omnichannel, Personalized customer experiences - Languages: English --- > Discover how AI chatbots and WhatsApp Business can revolutionize customer service in the insurance industry. Learn the benefits of conversational AI. - Published: 2024-07-18 - Modified: 2024-08-20 - URL: https://www.commbox.io/transforming-insurance-customer-service-with-ai-chatbots-and-whatsapp-business/ - Categories: Business Messaging - Tags: AI chatbots, Insurance customer service, WhatsApp Business - Languages: English --- > Explore how AI in insurance: offering personalised policies, seamless customer onboarding, and efficient claims processing. Discover more now. - Published: 2024-07-18 - Modified: 2024-08-20 - URL: https://www.commbox.io/the-role-of-ai-in-insurance-packages-and-streamlining-customer-onboarding-and-claims/ - Categories: Customer Service - Languages: English --- > גלו 10 סיבות לספק שירותי ביטוח בוואטסאפ. שיפור שירות הלקוחות, תקשורת בזמן אמת, אבטחת הודעות ועוד. גלו איך לעשות אוטומציה לתהליכי שירות, תביעות ביטוח - Published: 2024-07-18 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/integrate-insurance-contact-centre-whatsapp-business/ - Categories: בינה מלאכותית - Tags: בינה מלאכותית לשירות ביטוח, וואטסאפ לביטוח, שירותי ביטוח בוואטסאפ - Languages: Hebrew --- > גלו איך לייעל את שירות הלקוחות עם בינה מלאכותית בשירותי ביטוח. התאמת חבילות ביטוח, ייעול תהליכי הצטרפות לקוחות ושיפור עיבוד תביעות. - Published: 2024-07-18 - Modified: 2024-08-25 - URL: https://www.commbox.io/he/role-of-ai-insurance-packages-streamlining-onboarding-claims/ - Categories: בינה מלאכותית - Tags: בינה מלאכותית לביטוח, צ'אטבוט לביטוח, שירות לקוחו - Languages: Hebrew --- > Learn effective knowledge base management in 2024 with AI-driven strategies. Enhance customer service, reduce costs, and improve satisfaction. - Published: 2024-07-11 - Modified: 2024-08-20 - URL: https://www.commbox.io/knowledge-base-management-how-to-improve-2024/ - Categories: Artificial Intelligence - Tags: AI in customer service, CommBox integration, Customer self-service improvement, Knowledge base management, Knowledge base optimisation. - Languages: English --- > Discover the top 10 AI customer service solutions. Learn how AI technologies like chatbots, sentiment analysis, and predictive analytics are transforming customer interactions. - Published: 2024-07-11 - Modified: 2024-08-20 - URL: https://www.commbox.io/the-top-ai-customer-service-solutions-transforming-the-industry-in-2024/ - Categories: Customer Experience - Tags: AI customer service solutions, AI in customer service, Automated ticketing systems, Chatbots for customer support, CommBox AI integration, Sentiment analysis tools - Languages: English --- > גלו 10 פתרונות בינה מלאכותית לשירות לקוחות ב-2024. למדו כיצד לשפר את התקשורת מול הלקוח ואת שביעות הרצון באמצעות כלי בינה מלאכותית של קומבוקס. - Published: 2024-07-11 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/the-top-ai-customer-service-solutions-transforming-the-industry-in-2024/ - Categories: שירות לקוחות - Tags: אינטגרציה של קומבוקס עם בינה מלאכותית, אנליטיקות ניבוי בשירות לקוחות, כלים לניתוח תחושות, מערכות כרטוס אוטומטיות, פתרונות בינה מלאכותית לשירות לקוחות, צ'טבוטים לתמיכת לקוחות - Languages: Hebrew --- > גלו איך לשפר ניהול מאגר ידע בשירות לקוחות באמצעות בינה מלאכותית. גלה את היתרונות של מרכז ידע מאורגן ואיך קומבוקס יכולה לעזור לך לספק שירות לקוחות מעולה. - Published: 2024-07-11 - Modified: 2024-08-26 - URL: https://www.commbox.io/he/knowledge-base-management-how-to-improve-2024/ - Categories: שירות לקוחות - Tags: אופטימיזציה של בסיס ידע, אינטגרציה של קומבוקס, בינה מלאכותית בשירות לקוחות, ניהול מאגר ידע, שיפור שירות עצמי ללקוחות - Languages: Hebrew --- > Discover 10 effective ways to optimise the customer experience using WhatsApp Business. Learn how to leverage WhatsApp marketing, WhatsApp API, and business communication strategies to enhance customer satisfaction and engagement. - Published: 2024-07-01 - Modified: 2024-08-20 - URL: https://www.commbox.io/10-ways-to-optimise-the-customer-experience-with-whatsapp-business/ - Categories: Customer Service - Tags: AI in Customer Support, Audience Segmentation, automated responses, Broadcast Lists, Business Optimisation, CRM integration, Customer Experience, customer feedback, customer service strategies, customer support, Digital Communication, Digital Engagement, digital transformation, Enhancing Customer Relationships, Personalisation, Proactive Service, Rich Media Messaging, Secure Transactions, WhatsApp Business, WhatsApp for Business - Languages: English --- > גלו 10 דרכים לשיפור חוויית הלקוח בווטסאפ עסקי. למדו כיצד להשתמש ב-API של וואטסאפ לשיווק, מכירות, תמיכת לקוחות ועוד, ולמקסם את התוצאות העסקיות - Published: 2024-06-30 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/10-ways-to-enhance-cx-whatsapp-business/ - Categories: עסקים Whatsapp - Tags: API של וואטסאפ, אבטחת מידע, הודעות אישיות, הצפנה מקצה לקצה, וואטסאפ עסקי, ווטסאפ עסקי, ווצאפ לעסקים, עדכונים בזמן אמת, עסק WhatsApp, צ'אט בוטים, קבוצות לקוחות, שיווק בוואטסאפ, שילוב עם מערכות CRM., שירות לקוחות פרואקטיבי, שיתוף קבצים ומדיה, תמיכה מיידית - Languages: Hebrew --- > המדריך השלם לאימות חשבון העסק ב-WhatsApp וקבלת וי הירוק. למדו את כל הצעדים הנדרשים והדרישות של Meta לשיפור אמינות המנוי העסקי שלכם. - Published: 2024-06-30 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/get-whatsapp-green-tick-verification-badge-guide/ - Categories: עסקים Whatsapp - Tags: API, Meta, Whatsapp, אימות חשבון, אימות תהליך, אמינות, אתר אינטרנט, דומיין, ווצאפ, וי ירוק, וי כחול, חוויית לקוח, חשבון רשמי, חשיפה, כלים טכנולוגיים, לקוחות, מדיניות אימות, נאמנות לקוח, עסק WhatsApp, עסקים מאומתים, פונקציות בינה מלאכותית, רישיון עסק, רכישת חשבון., שם תצוגה, תחומים לא חוקיים, תיעוד עסקי, תעודת התאגדות, תצוגת נתוני לקוחות, תקשורת עסקית - Languages: Hebrew --- > Learn what customer obsession is and how to become customer obsessed with the help of AI chatbots. Discover strategies to enhance customer experience and drive long-term success by putting your customers at the heart of everything you do. - Published: 2024-06-30 - Modified: 2024-08-20 - URL: https://www.commbox.io/what-is-customer-obsession-how-to-become-customer-obsessed-with-ai-chatbots/ - Categories: Customer Service - Tags: AI chatbots, basic banking inquiries, business growth, business reputation, Business strategy, competition, customer benefits, customer centric, Customer Experience, customer feedback, customer history, Customer Journey, customer loyalty, customer needs, customer obsession, customer preferences, customer relationships, Customer satisfaction, customer service platforms, customer support, customer-centric approach, customer-obsessed, data analytics, effective query resolutions, email platforms, empathy, exceeding customer expectations, financial institution, market, offers, operational costs, operational efficiency, personalised experiences, personalised interactions, proactive customer engagement, proactive engagement, query automation, reminders, round-the-clock support, routine tasks, sales, social media, timely updates, valuable feedback - Languages: English --- > Discover how an AI chatbot for University Students can transform higher education by bridging the generational gap between traditional faculty methods and Gen-Z students' tech-savvy mentality. Learn about the benefits of personalised learning, flexible scheduling, and improved communication. - Published: 2024-06-23 - Modified: 2024-08-20 - URL: https://www.commbox.io/ai-chatbot-for-university-students-bridging-gen-z-gap-universities/ - Categories: Customer Experience, WhatsApp Business - Tags: 24/7 AI support for students, AI and work-life balance in university, AI chatbot for university students, AI chatbots in university communication, AI for flexible scheduling in academia, AI-driven student engagement, benefits of AI in higher education, digital transformation in higher education, generative AI in higher education UK, how AI can assist university professors, how AI can help with time management in education, improving productivity with AI in education, personalised education with AI technology, personalised learning with AI tools, using AI to bridge the gap in education - Languages: English --- - Published: 2024-06-23 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/ai-chatbot-for-university-students-bridging-gen-z-gap-universities/ - Categories: אוניברסיטאות והשכלה גבוהה - Tags: AI לסטודנטים, בינה מלאכותית בהשכלה גבוהה, כלים מבוססי AI בהשכלה הגבוהה, לימוד באמצעות AI, לימודים באקדמיה ובינה מלאכותית, צ'אט GPT, צ'אטבוט, צ'אטבוט לאוניברסיטאות, רישום לקורסים בוואטסאפ - Languages: Hebrew --- - Published: 2024-06-23 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/embracing-the-new-era-ai-customer-experience/ - Categories: בינה מלאכותית - Tags: אומניצ'אנל, בינה מלאכותית, דיגיטל, חווית לקוח, שירות לקוחות - Languages: Hebrew --- > גלו איך לשפר את מדדי שביעות הרצון ולהקטין נטישת לקוחות באמצעות בינה מלאכותית. צ'אט בוט בוואטסאפ שמסוגל לזהות סנטימנט שלילי ולמנוע חוויות שליליות. - Published: 2024-06-23 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/how-commbox-ai-prevents-customer-churn/ - Categories: בינה מלאכותית - Tags: בינה מלאכותית, חווית לקוח, נטישת לקוחות, שירות לקוחות - Languages: Hebrew --- > Discover how AI is transforming customer service, enhancing customer experience, and cutting costs. Learn how generative AI provides personalised, real-time support, boosting efficiency and satisfaction. - Published: 2024-06-17 - Modified: 2024-08-20 - URL: https://www.commbox.io/transform-customer-service-with-ai-boost-cx-and-cut-costs/ - Categories: Customer Experience - Tags: AI chatbots, Cost Savings, Customer Experience, CUSTOMER SERVICE AUTOMATION, operational efficiency, Personalised Customer Support - Languages: English --- > Discover how CommBox AI solutions can help prevent customer churn by analysing customer behaviour, enhancing engagement, and providing proactive support. - Published: 2024-06-17 - Modified: 2024-08-20 - URL: https://www.commbox.io/how-commbox-ai-prevents-customer-churn/ - Categories: Generative AI - Tags: Customer Churn, Customer Experience, Customer satisfaction - Languages: English --- > Learn how CommBox revolutionises the retail customer experience with omnichannel communication, personalised shopping, and efficient peak season management. - Published: 2024-06-17 - Modified: 2024-08-20 - URL: https://www.commbox.io/transforming-retail-customer-experience-with-commbox-guide/ - Categories: Customer Service - Tags: commbox guide, Customer Experience, guide, omnichannel retail, Retail, Retail Customer Experience, retail guide - Languages: English --- > גלו כיצד קומבוקס משפרת את חוויית הלקוח בקמעונאות צ'אטבוטים מבוססי AI, חוויית קניות מותאמת אישית ותקשורת רב-ערוצית. למדו כיצד לשפר את שימור הלקוחות. - Published: 2024-06-17 - Modified: 2024-08-26 - URL: https://www.commbox.io/he/transforming-retail-customer-experience-with-commbox-guide/ - Categories: חווית לקוח - Tags: איקומרס, בוט לאיקומרס, בוט למכירות, בינה מלאכותית, חווית לקוח, צ'אטבוט, קמעונאות - Languages: Hebrew --- > Discover how AI-powered predictive analytics can provide valuable insights from customer interactions, enhance service experiences, and drive business success. - Published: 2024-06-04 - Modified: 2024-08-20 - URL: https://www.commbox.io/ai-powered-predictive-analytics-customer-insights/ - Categories: Customer Experience - Tags: AI CUSTOMER SERVICE, AI predictive analytics, AI-Based Business Insights, AI-Enhanced Customer Support Centre, BI and AI, Customer Service with Artificial Intelligence - Languages: English --- > Enhance customer satisfaction and streamline operations with an omnichannel communication strategy. Learn the benefits, implementation steps, and success metrics to transform your business. - Published: 2024-06-04 - Modified: 2024-08-20 - URL: https://www.commbox.io/omnichannel-communication-strategies/ - Categories: Customer Experience - Tags: AI chatbots, omnichannel communication, Omnichannel Strategies - Languages: English --- > גלו אסטרטגיות מוכחות למעבר לתקשורת אפקטיבית עם לקוחות באומני-צ'אנל. שפרו את חווית הלקוח על ידי איחוד של ערוצי תקשורת מרובים וניהול יעיל של תקשורת הלקוחות. - Published: 2024-06-04 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/omnichannel-communication-strategies/ - Categories: תקשורת רב-ערוצית - Tags: אומני-צ'אנל, אומניצ'אנל, אסטרטגיות שירות לקוחות, אסטרטגיית אומני-צ'אנל, שירות דיגיטלי, תקשורת רב ערוצית - Languages: Hebrew --- > גלו איך ניתוח נתונים באמצעות בינה מלאכותית יעזור לכם להפיק תובנות עסקיות עמוקות ולקבל החלטות מבוססות תוך חיזוי של מגמות עתידיות. - Published: 2024-06-04 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/ai-powered-predictive-analytics-customer-insights/ - Categories: בינה מלאכותית - Tags: BI, בינה מלאכותית, ניתוח נתונים, תובנות עסקיות - Languages: Hebrew --- > Discover how AI-powered public services and municipal AI technology are revolutionizing smart city initiatives and infrastructure management, creating efficient and sustainable urban environments. - Published: 2024-05-27 - Modified: 2024-08-20 - URL: https://www.commbox.io/ai-powered-public-services-revolutionising-smart-municipal-services/ - Categories: Analytics - Tags: AI-Driven Solutions for City Infrastructure Management, AI-Powered Public Services, Municipal AI Technology, Smart City Initiatives Using AI Technology, Smart Municipal Services - Languages: English --- > Discover how AI chatbots for student support are transforming universities, bridging the Gen-Z gap with 24/7 assistance. - Published: 2024-05-27 - Modified: 2024-08-20 - URL: https://www.commbox.io/ai-chatbots-for-student-support-how-ai-chatbots-are-bridging-the-gen-z-gap-in-universities/ - Categories: Omnichannel Communication - Tags: AI Chatbots for Student Support, Campus AI Chatbots, University Student Assistance - Languages: English --- > השילוב בין וואטסאפ ביזנס וצ׳אט GPT מאפשר לעסקים לספק שירות מצוין, יעיל ומהיר עם צ'אטבוט AI בוואטסאפ, תוך מיקסום היכולות של הנציגים האנושיים. - Published: 2024-05-21 - Modified: 2024-06-16 - URL: https://www.commbox.io/he/whatsapp-business-and-chatgpt-a-dynamic-duo/ - Categories: צ'אטבוט - Tags: ChatGPT לשירות לקוחות, בינה מלאכותית לשירות לקוחות, וואטסאפ ביזנס, צ'אט GPT, צ'אט בוט, צ'אטבוט, שירות לקוחות - Languages: Hebrew - : pll_664aff133fbfc --- > קומבוקס סיפקה לכללית פתרון וואטסאפ מרכזי הפותר אוטומטית 47% מהפניות- זימון תורים בוואטסאפ, בקשת מרשמים, השארת הודעה לרופא, טופס 17, ועוד. קראו את הסיפור המלא - Published: 2024-05-21 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/commbox-clalit-health-services-revolutionising-healthcare-communication-through-whatsapp-integration/ - Categories: עסקים Whatsapp - Tags: בוט וואטסאפ כללית, בריאות דיגיטלית, וואטסאפ, ווצאפ לעסקים, טרנספורמציה דיגיטלית, כללית, כללית בוואטסאפ, צ'אטבוט וואטסאפ, שירות לקוחות, שירותי בריאות, שירותי בריאות בוואטסאפ, שירותי בריאות דיגיטליים - Languages: Hebrew --- > Discover how the integration of WhatsApp and ChatGPT is revolutionising customer service. Explore benefits of AI TO boost and cut costs - Published: 2024-05-21 - Modified: 2024-08-20 - URL: https://www.commbox.io/whatsapp-business-and-chatgpt-a-dynamic-duo/ - Categories: Chatbot - Tags: Chatbot, ChatGPT לשירות לקוחות, Customer Service, בינה מלאכותית לשירות לקוחות, וואטסאפ ביזנס, צ'אט GPT, צ'אטבוט - Languages: English - : pll_664aff133fbfc --- > Explore how Clalit Health Services revolutionises healthcare communication engagement and customer support through CommBox's WhatsApp Business API integration in the UK healthcare sector. - Published: 2024-05-21 - Modified: 2024-08-20 - URL: https://www.commbox.io/commbox-clalit-health-services-revolutionising-healthcare-communication-through-whatsapp-integration/ - Categories: Artificial Intelligence - Tags: Customer Service, Digital Healthcare, healthcare, Healthcare Chatbots, WhatsApp Chatbot, WhatsApp Integration, בוט וואטסאפ כללית, בריאות דיגיטלית, וואטסאפ, ווצאפ לעסקים, טרנספורמציה דיגיטלית, כללית, כללית בוואטסאפ, צ'אטבוט וואטסאפ, שירותי בריאות, שירותי בריאות בוואטסאפ, שירותי בריאות דיגיטליים - Languages: English - : pll_664b0ee164acd --- > בינה מלאכותית בשירותים עירוניים היא מהפכה עצומה המשנה את האופן שבו ערים משרתות את תושביהן בערוצים דיגיטליים. עם בוט בוואטסאפ ומערכת רב-ערוצית - Published: 2024-05-21 - Modified: 2024-05-21 - URL: https://www.commbox.io/he/ai-in-municipal-services/ - Categories: בינה מלאכותית - Tags: בינה מלאכותית, חווית לקוח, טרנספורמציה דיגיטלית, מוניציפלי, מוקדי שירות, צ'אט בוטים, שירות לקוחות לעיריות - Languages: Hebrew --- > גלו איך מוסדות אקדמיים ואוניברסיטאות יכולים להשתמש בבוט בינה מלאכותית כדי לשפר את חווית לסטודנטים ולפתור פניות חוזרות כמו רישום לקורסים, מידע לסטודנט ועוד - Published: 2024-05-21 - Modified: 2024-08-19 - URL: https://www.commbox.io/he/ai-automation-for-higher-education-academy/ - Categories: אוניברסיטאות והשכלה גבוהה - Tags: אוטומציה, אקדמיה, בינה מלאכותית, השכלה גבוהה, חינוך, סטודנטים, שירות לקוחות, תִקשׁוֹרֶת - Languages: Hebrew --- --- ## Press - Published: 2025-09-10 - Modified: 2025-09-10 - URL: https://www.commbox.io/press/business-reporter/ --- - Published: 2025-09-10 - Modified: 2025-09-10 - URL: https://www.commbox.io/press/cxm-world/ --- ---