
ChatGPT for Customer Communication — Scaling Your Business with CX Automation
ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh...

CommBox Recognized as Leaders and High-Performers in the CX Market by G2
By Dayana Nevo, CMO Why CommBox is Highly Rated Across 14 CX Categories We are...

7 Lead Generation Metrics You Need To Track Today
Generating qualified leads is no easy task. With so much raw data available at any...

Startups: How To Choose The Right Customer Service Channel
Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...

Google Business Messages – The Complete Guide
Google has recently released a new customer communication channel called Google Business Messages. This unique...

What is a Customer Journey Map and Why Do You Need One?
Do you know what your customer's journey looks like? If not, you need to create...