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Tag: cx strategy

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  • 7 Ways to Create a Great Customer Experience Strategy

    7 Ways to Create a Great Customer Experience Strategy

    Customer experience is one of the most important factors in business success. According to Deloitte, a whopping 88% of businesses are now prioritizing customer experience in their contact centers. And on top of that, over two-thirds compete with customer experience as their primary basis. What does all of this mean? It’s simple: get on board, or… Read more

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