5 Causes of Excessive Customer Churn and How to Handle Them
Acquiring new customers will always cost more than keeping the ones you already have. Not...
Startups: How To Choose The Right Customer Service Channel
Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...
Google Business Messages – The Complete Guide
Google has recently released a new customer communication channel called Google Business Messages. This unique...
Google Business Messages: Get Started With CommBox
Google has become the primary engine for businesses that are looking to promote their services...
5 Steps to Audit Your Customer Service
As a business owner, you must provide excellent customer service. By helping customers out in...
Omnichannel Communication: A Winning Strategy for Customer-Centric Brands
The pandemic changed customer behavior and expectations. In the digital-first mobile-driven era, businesses and marketers,...