CommBox pricing
Your all-access pass to our all-in-one omnichannel and AI-driven CX platform for businesses of every size
- Complete feature access for all
Every plan includes our full suite of tools - Scalability guarantee
We grow with you, supporting your needs at any scale - Free integrations & connectors:
Seamlessly connect with your existing CRM/ERP/Knowledge base - Risk-free adoption
Try CommBox with confidence – your success is our priority - Rapid deployment
Get up and running quickly with our expert customer success team
Transparent pricing factors
Our pricing model accommodates several key factors to provide you with the most cost-effective solution: number of seats, communication channels connected, AI tools utilized, business Intelligence (BI) requirements
Get a personalized quote tailored to your specific needs
What our customers have to say about CommBox
We streamlined 47% of patient requests via WhatsApp, increasing CSAT by 10% over six months.
Gil Ruda
Head of Digital at Clalit Health Services
CommBox's set of solutions are integrated with our CRM, helping us drive productivity and sales.
Tal Raz
VP of Business Development at Altshuler Horizon Investments
We sought a solution that prioritizes automation and AI, enabling us to enhance our delivery experience.
Bar Sol
Head of Customer Service at HFD Courier and Logistics
We streamlined 47% of patient requests via WhatsApp, increasing CSAT by 10% over six months.
Gil Ruda
Head of Digital at Clalit Health Services
CommBox's set of solutions are integrated with our CRM, helping us drive productivity and sales.
Tal Raz
VP of Business Development at Altshuler Horizon Investments
We sought a solution that prioritizes automation and AI, enabling us to enhance our delivery experience.
Bar Sol
Head of Customer Service at HFD Courier and Logistics
All the channels, apps, automations and integrations in one CX platform
Espaço de trabalho do agente unificado
One inbox for all your customer communications, regardless of the channel, team or department. Auto-assign conversations, collaborate, view conversation history, seamlessly alternate between channels, and more.
Omnichannel Engagement
Communicate with customers across any channel: WhatsApp, Facebook, Messenger, Instagram, SMS, email, web chat, video, voice, and more, while keeping conversation context and history.
Automação comercial
Effortlessly automate complex tasks with a no-code workflow builder and automation rules that apply across any channel or conversation, whether the interactions occurs with AI chatbots or human agents.
IA generativa
Supercharge AI chatbots and human teams with generative AI capabilities: Provide precise, context-related responses drawn from brand knowledge, improve agent responses and automate conversation summaries to save time and increase productivity.
Campanhas do WhatsApp
Send personalized WhatsApp and SMS messages to thousands of customers in a single click. Segment ideal audiences by lists and schedule for optimal timing.
Reporting & BI Analytics
Real-time dashboards for real-time decision-making. Track conversations, SLA, bot and agent productivity, campaigns, and customer satisfaction. Drill down and generate deep insights in seconds.
Perguntas mais frequentes
A CommBox é a primeira plataforma autónoma de comunicação com o cliente. A CommBox inclui capacidades avançadas de IA e omnicanal que permitem às equipas de atendimento ao cliente e de vendas interagir perfeitamente com os clientes em canais de mensagens nativos, incluindo chat, e-mail, redes sociais, voz e vídeo a partir de uma única interface. A CommBox está ligada aos principais sistemas empresariais e facilita a automatização em todos os pontos de contacto para proporcionar experiências personalizadas aos clientes em escala.
Normalmente, são necessários até 7 dias úteis para ligar todos os canais aplicáveis. Se estiver a utilizar um chatbot como canal de serviço, pode demorar até 14 dias a entregar o produto para servir os seus clientes. Caso se tenha inscrito na API do WhatsApp business utilizando a plataforma omnicanal CommBox como parceiro oficial, deve contar com um processo de verificação de até 30 dias, gerido pelo WhatsApp business, para verificar o seu negócio existente.
Sim. Você e os seus agentes podem descarregar a nossa aplicação móvel diretamente da App Store ou do Google Play e comunicar com os clientes em movimento.
Descarregar a aplicação CommBox na AppStore
Descarregar a aplicação CommBox no Google Play
Our customers range from mid-size to large enterprises across 20 industries such as: insurance, finance, retail, healthcare, and logistics. You can read our customer success stories and case studies here.
Sim. A CommBox está em conformidade com a estrutura do GDPR da UE (Regulamento Geral de Proteção de Dados da União Europeia), conforme estabelecido pela União Europeia em relação à coleta, uso e retenção de dados pessoais dos países membros da União Europeia. A CommBox certificou que adere aos requisitos de notificação, escolha, transferência subsequente, segurança, integridade dos dados, acesso e aplicação.
A CommBox também está em conformidade com as normas ISO e HIPPA. Para obter mais informações, visite nosso centro de segurança e conformidade
We support you all the way. From onboarding to deployment to scale.
- Base de dados de conhecimento 24/7
- Gerente de sucesso do cliente
- Suporte e formação remotos