All Blog Posts
CommBox Recognized as Leaders and High-Performers in the CX Market by G2
By Dayana Nevo, CMO Why CommBox is Highly Rated Across 14 CX Categories We are...
CX Redefined: Evolving Beyond Self Service to Business Messaging
Why It's Time to Move Beyond Self Service Timing is everything when it comes to...
How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps
If you’re managing a call center or leading a customer service team, an agent shortage...
7 Lead Generation Metrics You Need To Track Today
Generating qualified leads is no easy task. With so much raw data available at any...
5 Causes of Excessive Customer Churn and How to Handle Them
Acquiring new customers will always cost more than keeping the ones you already have. Not...
Startups: How To Choose The Right Customer Service Channel
Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...