All Blog Posts
ChatGPT for Customer Communication — Scaling Your Business with CX Automation
ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh...
CommBox Recognized as Leaders and High-Performers in the CX Market by G2
We are honored to announce that CommBox has been recognized by G2 as a global leader in CX, thanks to our customers and the positive reviews we received.
CX Redefined: Evolving Beyond Self Service to Business Messaging
Why It's Time to Move Beyond Self Service Timing is everything when it comes to...
How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps
If you’re managing a call center or leading a customer service team, an agent shortage...
7 Lead Generation Metrics You Need To Track Today
Generating qualified leads is no easy task. With so much raw data available at any...
5 Causes of Excessive Customer Churn and How to Handle Them
Acquiring new customers will always cost more than keeping the ones you already have. Not...