All Blog Posts
6 Reasons Why Every Support Agent Needs CommBox
Support agents are on the frontline. They are the people talking to your customers every...
5 Proven Customer Support Workflows to Boost the Efficiency of Your Call Center, Best Practices
All business environments can be busy and chaotic places where thousands of tasks need to...
Service Recovery Skills, How Your Support Team Should Use It to WOW Your Customers, Best Practices
Successfully customer service starts and ends with your support team. Your customer service staff need...
How to Measure Customer Growth for SaaS B2B Companies, 6 Things You Can Easily Use to Get Started
A recent B2B market survey found that a whopping two-thirds of businesses are making customer...
7 Proven Ways To Convert Your B2B SaaS Free Trial Users Into Paying Customers, The Definitive Guide
Giving your customers a taste of your product is great. Free trials allow your prospective...
Chief Happiness Officer, Does Your Company Really Need One? 9 Top Reasons to Start Looking for the Perfect Applicant
Doesn't a Chief Happiness Officer (CHO) sound like a delightful thing? Well, it is, and...