All Blog Posts
5 Ways to Shift Customers to Lower Cost Communication Channels
How do you keep your customers or get new customers without offering a range of...
7 Things You Should Look for When Hiring a CIO (Chief Innovation Officer)
Staying competitive in 2020 is critical. There are so many companies out there and so...
First Quarter Recap of 2020 at CommBox
We’ve just finished the first quarter of 2020. Although we are in the middle of...
Cloud-Based Contact Centers – 7 Tips for Shifting to Home Working
Working from home has been gaining momentum across all industries in recent years. The movement...
4 Things You Can Do to Elevate Your Customer Service Agents Experience at Work
Customer service agents are working on the frontline! They deal with complex and time-sensitive customer...
How Building Apps Leads to Better Customer Experiences
For small and medium-sized businesses who built apps before 2016, their main motivation was to...