All Blog Posts
5 Causes of Excessive Customer Churn and How to Handle Them
Acquiring new customers will always cost more than keeping the ones you already have. Not...
Startups: How To Choose The Right Customer Service Channel
Business plans, advertising, sales pipelines, fulfillment… when you start a new business, there’s a lot...
Google Business Messages – The Complete Guide
Google has recently released a new customer communication channel called Google Business Messages. This unique...
What is a Customer Journey Map and Why Do You Need One?
Do you know what your customer's journey looks like? If not, you need to create...
9 Customer Retention Strategies to Use in 2022
For a business to be profitable, it is important to be able to attract customers....
9 Advantages of Customer Service Chatbots
Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest...