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Whether you’re ready to automate at scale or just need to streamline a single process, we’ll get you up and running quickly and prove an immediate ROI.
✔ Use an omnichannel customer engagement platform with generative AI to greatly increase operational efficiency
✔Shift ~50% of calls to digital channels and streamline customer interactions
✔ Automate ~60% of repetitive inquiries and free up valuable agent time to focus on more strategic, high-impact tasks
✔ Empower your team to easily deliver exceptional customers experiences and immediately increase CSAT
“CommBox has been a game-changer for us. With human agents and automated agents working seamlessly, we’ve automated 50% of tasks and managed 40% of inquiries digitally. Highly recommended!“
Galit Karadi, CEO at Brimag Service
A few out-of-the-box use cases
Customer Service
- Update account information
- Appointment scheduling
- Live & automated technical Support
- Self-service on messaging
Sales & Marketing
- Lead qualification
- Shopping assistant
- Promotional campaigns
- Customer journey tracking