Leverage Conversational AI chatbots, custom workflows, ChatGPT and more
Connect agents across channels to offer an omnichannel experience
Tailor CommBox to your needs with complete client-level customization
Engage thousands of customers in a single click
Make informed decisions with dashboards and reports
Integrate seamlessly with every channel, system & app
Leverage Generative AI to boost automation and & agent efficiency
Provide exceptional service across all digital channels with humans and AI bots
Streamline acquisition, lead generation and customer engagements to win every deal
Win top talents with AI-powered digital engagement
All the latest trends and innovations in CX automation
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Automate repetitive inquiries to resolve a huge percentage of customer communications, radically reducing cost and focusing human agents on more urgent, impactful and high-value tasks. With user-friendly templates, an intuitive interface, and easy-to-train intent, you don’t need to be an AI expert to leverage automation and see incredible time and cost reductions.
Use automated conversation summary and suggest, improve or complete response to help agents provide better, standardized responses quickly, saving agent time every day. Connect instantly to your organization’s knowledge – structure or unstructured data, website, knowledge base, existing business rules – to instantly create a chatbot that serves existing information in conversational manner.
Improve CX by offering around-the-clock customer support across any digital channel, including web chat, mobile apps, social media platforms, business messaging, SMS, voice and more. Customers enjoy an exceptional user experience as self-service and automated agents are available 24/7, common tasks are streamlined, and wait times for human agents plummet. Agents benefit from the ability to capture business anytime, anywhere.
Enabling CX professionals to automate customer communications and streamline processes without the need for extensive coding knowledge or skills.
CommBox revolutionizes customer communication by leveraging Large Language Models (LLMs) and generative AI. Through contextually aware and personalized interactions, our solution elevates the quality of customer experiences while saving time and money.
Pre-integrated with your existing systems and platforms in order to ensure you have a seamless flow of data, fast time-to-market, and the ability to leverage valuable business data. With business data from all your systems in intuitive BI dashboards and reports, your brand can gleam more meaningful insights and make informed decisions.
Enabling CX professionals to automate customer
communications and streamline processes without
the need for extensive coding knowledge or skills.
CommBox revolutionizes customer communication by leveraging Large Language Models (LLMs) and generative AI. Through contextually aware and personalized interactions, our solution elevates the quality of customer experiences while saving time and money.
Pre-integrated with your existing systems and platforms in order to ensure you have a seamless flow of data, fast time-to-market, and the ability to leverage valuable business data. With business data from all your systems in intuitive BI dashboards and reports, your brand can gleam more meaningful insights and make informed decisions.
Stand out from the crowd by tailoring experiences on your customers' channel of choice, leveraging business data to reach higher conversions and satisfaction. On-to-one communications or campaigns are made easy with CommBox.
CommBox Connect is easy to implement, secure and customizable, ensuring that platform transition and development are a breeze for your team.
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© 2024 CommBox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Accessibility Statement. Sitemap.
PRODUCTS
SOLUTIONS
INDUSTRIES
RESOURCES
© 2024 Commbox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Sitemap.