commbox for healthcare

Stress-Free Digital Engagement for Medical Staff and Patients

Enhance the patient experience and drive efficiency with business messaging and automation, tailored for healthcare providers. 


increase in patient satisfaction from digital engagement


of calls to customer care have shifted to digital channels


of patient requests resolved through conversational

Give a healthy boost to patient engagement & efficiency

Empower patients to message clinics and doctors on their preferred channels: business messaging, chat, social media, video, and more. Unify engagements from all channels into one interface and provide each member with a personalized experience.


A shot of AI and self-service to bring home the cure

Provide AI-driven self-service on messaging channels 24/7, based on patients’ intents. Equip medical staff with a pre-built knowledge base and, route calls to messaging channels and automate various patient requests while ensuring effective care and improving cost-efficiency. 

Streamline healthcare requests

  • Appointment scheduling
  • Reminders & notifications  
  • Maintaining patient records
  • Refilling prescriptions 
  • Test results & procedures 
  • Locating services & clinics 
  • Remote care – messaging & video 
  • Collecting patient data & feedback 
  • 24/7 availability 

We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, thereby improving the patient experience and efficiency.

Head of Mobile & Web Development at Clalit Health

Read how Clalit Health increased members’ satisfaction by 28% through conversational self-service.


Patient safety and data security are our top priority

CommBox provides enterprise-grade security with complete encryption of sensitive information. Our security features include IP whitelisting, advanced data filtering, and flexible deployment options, such as cloud, private cloud, and on-premises.

CommBox ISO Compliance | ISO 27001
CommBox ISO Compliance | ISO 27701
CommBox HIPPA Compliance
CommBox GDPR Compliance
CommBox cyber essentials Compliance

Digital Healthcare:

A Game-Changer in Patient Experience

Build the customer experience
you always wanted