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COMMBOX FOR HEALTHCARE

Stress-Free Digital Engagement for Medical Staff and Patients

Shift healthcare support to messaging and provide a fully self-service experience . Automate appointment scheduling, prescription requests and test results. Enhance remote care with messaging and video chat, elevating the patient experience and satisfaction while reducing wait times.

COMMBOX FOR HEALTHCARE

Appointment Scheduling

Automate appointment scheduling and management with no hold times to optimize clinic workflow, and improve patient access to care.

Reminders & Notifications

Send automated reminders and notifications to patients for upcoming appointments, reducing no-show rates and improving appointment adherence.

Prescriptions Requests & Refill

Automate prescription-related requests to improve patients’ access to medication. Reduce unnecessary calls and in-clinic visits, while focusing your staff on urgent tasks.

Locating Services & Clinics

Help patients easily locate healthcare services and navigate to clinics, improving access to care and patient satisfaction.

Remote Care–Messaging & Video

Offer remote care options through messaging and video chat, enabling healthcare providers to connect with patients conveniently and securely.

24/7 Availability

Ensure round-the-clock availability for patients to access essential healthcare services and support, enhancing patient satisfaction and convenience.

"We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, automating 47% of patient requests, and increasing satisfaction rates."

Head of Mobile & Web Development at Clalit Health

Read how Clalit Health increased satisfaction through conversational self-service.

Elevate the patient experience with AI-powered omnichannel engagement

Give a healthy boost to patient engagement & efficiency

Empower patients to message clinics and doctors on their preferred channels: business messaging, chat, social media, video, and more. Unify engagements from all channels into one interface and provide each member with a personalized experience.

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CommBox-Bot-digital-omnichannel-CX

A shot of AI and self-service to bring home the cure

Provide AI-driven self-service on messaging channels 24/7, based on patients’ intents. Equip medical staff with a pre-built knowledge base and, route calls to messaging channels and automate various patient requests while ensuring effective care and improving cost-efficiency.

Patient safety and data security are our top priority

CommBox provides enterprise-grade security with complete encryption of sensitive information. Our security features include IP whitelisting, advanced data filtering, and flexible deployment options, such as cloud, private cloud, and on-premises.

 
CYBER ESSENTIALS
GDPR
ISO 27001
ISO 27701
SOC 2 Type II
VPAT Compliance
CYBER ESSENTIALS
GDPR
ISO 27701
ISO 27001
SOC 2 Type II
VPAT Compliance

Digital Healthcare: A Game-Changer in Patient Experience

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