Shift healthcare support to messaging and provide a fully self-service experience . Automate appointment scheduling, prescription requests and test results. Enhance remote care with messaging and video chat, elevating the patient experience and satisfaction while reducing wait times.
Appointment Scheduling
Automate appointment scheduling and management with no hold times to optimize clinic workflow, and improve patient access to care.
Reminders & Notifications
Send automated reminders and notifications to patients for upcoming appointments, reducing no-show rates and improving appointment adherence.
Prescriptions Requests & Refill
Automate prescription-related requests to improve patients’ access to medication. Reduce unnecessary calls and in-clinic visits, while focusing your staff on urgent tasks.
Locating Services & Clinics
Help patients easily locate healthcare services and navigate to clinics, improving access to care and patient satisfaction.
Remote Care–Messaging & Video
Offer remote care options through messaging and video chat, enabling healthcare providers to connect with patients conveniently and securely.
24/7 Availability
Ensure round-the-clock availability for patients to access essential healthcare services and support, enhancing patient satisfaction and convenience.
Head of Mobile & Web Development at Clalit Health
Read how Clalit Health increased satisfaction through conversational self-service.
Empower patients to message clinics and doctors on their preferred channels: business messaging, chat, social media, video, and more. Unify engagements from all channels into one interface and provide each member with a personalized experience.
Provide AI-driven self-service on messaging channels 24/7, based on patients’ intents. Equip medical staff with a pre-built knowledge base and, route calls to messaging channels and automate various patient requests while ensuring effective care and improving cost-efficiency.
CommBox provides enterprise-grade security with complete encryption of sensitive information. Our security features include IP whitelisting, advanced data filtering, and flexible deployment options, such as cloud, private cloud, and on-premises.
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