CommBox
Open
Positions

About CommBox 

Our next-generation automated customer communication solution enables enterprises to increase customer satisfaction, ROI, and business growth.

Using the CommBox platform, companies can automate repetitive tasks while managing customer interactions across multiple channels (website chatbots, messaging, emails, social and more). Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.

We’re looking for people who are passionate about perfecting technology and going above and beyond their imagination. If you’re looking to take part in the revolution of automated business solutions, build a career and have a great time while doing it all – CommBox is the perfect place for you!

Responsibilities:

• Lead, manage and mentor a team of product managers.
• Work cross-team to ensure efficient delivery of high-quality products
• Build and implement product strategies consistent with company vision
• Organize product releases and ensure the compliance with schedule
• Ability to manage multiple projects and features at one time

Requirements:

• Experience with B2B SAAS products
• Experienced in leading a product team
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• 3+ years of product management experience.
• Deep understanding of User Experience 
• Strong leadership, communication, and people skills.
• Development background and/or strong technical background are a plus
• MBA or masters’ degree in technological or management fields

CommBox is a leader in the customer communication industry. Our next-generation automated customer communication solution enables enterprises to increase customer satisfaction, ROI, and business growth.

Using the CommBox platform, companies can automate repetitive tasks while managing customer interactions across multiple channels (website chatbots, messaging, emails, social and more). Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.

We’re looking for people who are passionate about perfecting technology and going above and beyond their imagination. If you’re looking to take part in the revolution of automated business solutions, build a career and have a great time while doing it all – CommBox is the perfect place for you!

We are looking for a VP R&D to lead a team of 30+ developers working on our revolutionary product!

What You’ll Be Doing

You will be responsible for all the R&D deliveries, and will work closely with CEO and  functional leaders in the company

Responsibility and ownership of R&D deliveries creating high-quality software solutions 

Define the R&D team growth plan and strategy

Design solutions, set technical direction and quality standards

Responsible both for the development and testing aspects of the product

Requirements

Experience with leading an R&D team of at least 30+ people
Hands-on experience with agile development methodologies
Experience with the following programming languages and technologies: C#, JavaScript AWS
Experience in the SaaS industry – a big advantage

Our next-generation Automated customer communication solution enables enterprises to increase customer satisfaction, ROI, and business growth.

Using the CommBox platform, companies can automate repetitive tasks while managing customer interactions across multiple channels (website chatbots, messaging, emails, social and more).

Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.

We’re looking for people who are passionate about perfecting technology and going above and beyond their imagination. If you’re looking to take part in the revolution of automated business solutions, build a career and have a great time while doing it all—CommBox is the perfect place for you!

Responsibilities:

• Work closely with the Product Strategy group, UX, and customers to understand high-level requirements and break them down into detailed, well-defined, and prioritized product roadmaps.

• Work with R&D/Design/QA to ensure accurate product

• Understand customer needs and gather product requirements

• Manage all lifecycle stages for a product

Requirements: 

At least 3 years of experience as a Product Manager from a B2B SaaS company

Experience with UX/UI

Proven track record of managing all aspects of a successful product throughout its lifecycle

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Relevant degree mandatory

About CommBox

• Our next-generation automated customer communication solution enables enterprises to increase customer satisfaction, ROI, and business growth.
• Using the CommBox platform, companies can automate repetitive tasks while managing customer interactions across multiple channels (website chatbots, messaging, emails, social and more). Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.
• We’re looking for people who are passionate about perfecting technology and going above and beyond their imagination. If you’re looking to take part in the revolution of automated business solutions, build a career and have a great time while doing it all – CommBox is the perfect place for you!

Responsibilities 

• Deliver key financial forecasting, along with insightful performance reporting and analysis
• Analyze actual, forecast, and budget expenses on a monthly and quarterly basis
• Manage budget control and analysis to maintain expense control
• Prepare detailed budgets and provide monthly reports of usage
• Take on the monthly and quarterly closing process (provisions, analysis, monthly reports, and presentations)
• Financial forecasting and budgeting while engaging various stakeholders in the company\

Requirements

• At least 3+ years of experience as FP&A or equivalent
• Bachelor’s degree in Economics/Accounting/Business Management
• Positive attitude, ability to work independently, self-learn, and adapt to a fast-changing environment
• Strong analytical skills
• Excellent Excel and PowerPoint.
• Efficient and creative problem-solver
• Ability to speak and write English fluently
• Experience working with NetSuite – advantage
• Ability to function well under pressure and with a heavy workload (short timetable)
• Well-organized with the ability to prioritize
• Ability to manage interfaces with all the organization divisions.
• Attention to detail and problem-solving ability

We are seeking a technologically-oriented Digital Marketing professional for CommBox, a leading platform for customer communications. 

In this role, you will lead all marketing efforts around users’ acquisition and activation activities and manage the entire marketing funnel, from awareness, through acquisition to expansion within the existing customer base. 

You will work closely with CommBox sales teams, customer success, product, and your marketing colleagues to maximize success and drive growth.

This is a rare opportunity to join an established yet fast-growing tech company that values people and innovation.

Roles & Responsibilities 

• Lead, manage and activate PPC campaigns, re-marketing and ongoing nurture campaigns across different platforms (Google Ads, LI, FB, display networks)
• Design, build and run high impact marketing initiatives to increase awareness, user acquisition and conversion 
• Maintain and manage company website and apply SEO best practices
• Lead improvements across the various stages of the funnel based on B2B SaaS metrics
• Create dashboards and report performance to track KPIs and ROI
• Manage paid acquisition budget and continuously optimize it
• Manage vendor relationships 

Skills & Requirements

• At least 4 years of full-time marketing experience in PPC (Google, LinkedIn, Google GDN, AdWords, Facebook, Twitter, etc.) is required
• Coming from  a background in B2B SaaS
• Expert knowledge in Google Analytics, HubSpot, WordPress 
• Data-driven with strong analytical skills 
• Understanding of technical aspects of HTML, pixel placement, URL structures
• Ability to deep dive and learn new domains, technology fields, products, and solutions
• Experience with lead generation funnels, forecasting, and sales processes
• An efficient self-starter who excels at running multiple initiatives at once 
• Great communication skills 
• Fluent in English

Commbox is Hiring! We are a fast-growing Startup and looking for a QA & Automation Engineer to join our team.

Requirements:

Proven experience testing web applications – at least 2 years
Proven Experience with building Automation infrastructure from scratch with Python and Selenium.
Experience with Jenkins tools
Experience with writing and executing STP / STD / STR
Experience with bug cycle management
Experience working with relational databases
Experience with B2B integrations

Commbox is Hiring! We are a fast-growing Startup looking for a Student in Industrial Engineering and Management.

In this role, you will be responsible for:

• Management of permissions in front of external parties and knowledge in business applications: Google, Meta, Apple, Microsoft, and CRM systems
• Responsibility for DEV, TEST, and PROD environments
• Opening tickets in front of exteriors

Requirements:
– Student in Industrial Engineering and Management, third or fourth year from a recognized institute.
– Full control of Excel
– High English Level
– High analytical skills
– Availability for 3 full days a week

Commbox is Hiring! We are a fast-growing Startup and looking a for an IT person to join the CommBox Professional Services team

In this role, you will be responsible for:

• All the On-premise customers’ implementation
• Managing any upgrades related to customers’ implementations or versions deployment
• Developing automation processes for Customers’ implementations

Requirements:

• Experience in database implementation, upgrades, and version implementation – minimum 2 years!
• Familiarity with DataBase, MySQL/SQL server- must
• System definition and Config.
• Experience in Log investigation
• Knowledge of Server architectures,
• Experience with IIS configuration
• Experience in troubleshooting- Windows errors IIS failures, DB errors
• Ability to work in a team
• Relevant technology certificate

Junior Accountant? A great career opportunity is waiting for you here at CommBox – A fast-growing SaaS Startup with 100+ employees

Responsibilities:
Prepare monthly financial reports – needs, cash flow, commissions, profit and loss and more.
Budget Control
Conduct financial analysis.
Assist in creating work methodologies.
Track and analyze the company’s performance.
Subordinates to the CFO.

Requirements:
A B.A Degree in a relevant field
1-3 of experience in a similar role
Strong understanding of GAAP including recent accounting pronouncements
High analytical skills and detail-oriented
Understanding of complex processes at an organization level
Self-taught
Profound Excel capabilities – must!
High level of English
Experience with tools: Power BI, Power Query – advantage
Experience working for SaaS companies – advantage.

Job requirements:
Experience in C# and JavaScript – mandatory.
Relevant degree – mandatory.
Experience in Machine Learning, NLP – an advantage.
Location: Kibbutz Glil-Yam (Herzliya), Israel.

Job requirements:

· 3+ years of experience in SaaS Sales with a proven track record – a must!
· 3+ years “current” experience in a customer-facing position in the Hi-Tech industry are required – a must!
· Excellent verbal and written English skills, able to present complex data clearly and professionally.
· Native English/Spanish speaker – preferable.
· Ability to develop sales plans, market knowledge, and understanding the customer needs – a must!
· Demonstrate project management skills and take ownership of the whole sales cycle A to Z– a must!
· Availability to work 2 days a week until 21:00 PM – preferable
· Familiarity with SAP platform and ‘Monday’ – preferable
· Technical background and familiarity with API and system integrations – required

Requirements

At least 1 year of management experience.

Proven experience testing web applications- at least 2 years.

Proven Experience with building Automation infrastructure from scratch with Python and Selenium.

Experience with Jenkins tools.
Experience with Cucumber

Experience with writing and executing STP /STD /STR.

Experience with bug cycle management.

Experience working with relational databases.

Experience with B2B integrations.

This position is an excellent opportunity to get a massive experience working on projects with local Clients.

Requirements:

* Develop trust-based, long term strategic relationships with customer leaders
* Demonstrate excellent customer service skills through all levels of an organization
* Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team
* Strong technical skills for guiding customers through technical processes
* 2+ years of experience in a client-facing role, leading and engaging with customers, technologists and/or partners
* Experience in a lead role supporting large technology-driven transformation projects
* Ability to work across functional teams to deliver large, complex IT solutions
* Excellent verbal communication skills in Hebrew & English
* Relevant degree in an appropriate field of study or equivalent work experience

The successful candidate would be expected to solve common and complex technical business issues and recommend appropriate solutions for Commbox prospected Customers. With the ability to work on problems of diverse complexity and scope.

As a Presales Technical Consultant, you will:

• Gather and assess customer needs, both business and technology
• Identify the required project steps.
• Identify likely problem areas that require attention.
• Designs and implements complete & complex printing solutions (e.g. managed print services, document management solutions, etc)
• Act as an architect on an appropriate technical solution to meet the customer’s business requirements.
• Investigate and optimize a solution’s fit to the requirements of an opportunity, both current and future.
• Provide answers, recommendations, demonstrations of our platform and solutions
• Reply to RFPs, RFIs, Create proposals and PoCs
• Adapt solution design to new requirements.
• Establish the validity of a solution and its components.
• Identify the growth path and scalability options of a solution and include these in design activities.
• Maintain excellent communications with customer executive management
• Represent CommBox as a technical expert with customers; shares knowledge in the area of expertise and links to related technology areas.
• Actively supports the sales team with solution advice, proposals, presentations, and other customer communications.
• Analyzes and provides support to deals in the pipeline where needed.

Join us if you have:

• Bachelor’s or master’s degree.
• Fluent English
• Minimum of 5 years experience in technical consultative selling and account management.
• Technical and/or solution experience in the appropriate industry.
• Understanding of technical innovations and trends as well as their impact on solving customer business problems. And then applies an understanding of the customer’s value
• chain and business requirements when designing and proposing solutions
• Establishes thought leadership in a technical specialty area with customers.
• Demonstrated ability to work as the lead for large complex projects.
• Strong communications skills with executive managers, as well as some C-level executives.
• Attention to detail.

Requirements:

At least 2 years of experience as a project manager in a technology company- SaaS B2B
Strong technical skills for guiding customers through technical processes
Proven ability to work in a team-oriented, client-focused environment

Strong interpersonal skills. Ability to interact with diverse Operations, Technology, and other business groups, spanning all organizational levels.

Ability to handle concurrent activities under pressure
Experience with Israeli client
Excellent organizational skills
Excellent verbal communication skills in Hebrew & English
Relevant degree

Hands-on lead will be responsible for driving sales of CommBox platform and solutions for multiple markets and territories. The AE will represent CommBox and drive sales, exceeding sales objectives. The AE will manage all aspects of the sales process including active prospecting, qualification, evaluation, close and account care and will play an integral role in the success of the overall sales team. This is a quota-carrying sales position.

Responsibilities include hands-on sales leadership

• Define and execute territory and account sales plans for your assigned geographic territory and then meet and exceed sales quotas through prospecting, qualifying, managing and closing sales opportunities within the assigned territory.
• Develop and manage sales pipeline, prospect and assess sales and move multiple transactions simultaneously through the sales pipeline.
• Manage and track customer interaction and transactional information in a CRM system
• Coordinate pre-sales resources throughout the sales cycle.
• Provide presentations, product demonstrations and general support to prospective customers.
• Execute a land-and-expand sales strategy with well thought out enterprise sales strategies.
• Provide regular reporting of prospecting, pipeline and forecast through the CRM system.
• Keep abreast of competition, competitive issues and products.
• Practice effective, excellent communication with management, customers and support staff.
• Travel to customer locations in support of sales efforts.

Qualifications

• Experienced.5 years enterprise software sales experience. Minimum 2+ years of experience selling SaaS solutions into enterprise accounts. Early-stage company a big plus.
• Performer. Consistent overachievement of sales goals in a large geographic territory.
• Domain Expert. Business Intelligence, Analytics, Predictive Modeling or similar background/experience. 
• Sales Cycle Expert. You have expertise at enterprise level. You develop and lead prospects by applying analytics to specific business issues. You know how to “drive a deal.”
• Evangelist. Highly driven individual with an execution focus and a strong sense of urgency and a belief in CommBox’s mission. You can go beyond relationship management.
• Team Player. You understand early-stage. You understand the need to work as a team for everyone to be successful. You know there are never enough resources and every day presents a challenge. You thrive on “building it yourself” and the satisfaction it brings.
• Excellent Communicator. You know what to say and more importantly, how and when to say it.

Essential Duties & Responsibilities:

• HubSpot CRM database management, maintenance, system design, analytics, and customer information integrity.
• Configures, develops, and validates CRM solutions built based on the requirements and inputs collected by business analysts and project leaders
• Ensure the CRM platform technical design aligns to overall enterprise goals and is scalable for future use.
• Ensure data maintains integrity
• Support the Sales Team in conducting product promotions including reviewing and identifying strategic direction, problem areas and opportunities to promote sales growth.  Conduct lead generation activities as set by plan.
• Maintain up-to-date relevant metrics for proposals, contracts, conversion rates, and revenues. Provide additional metrics, as requested.
• Makes full use of all other company systems

Qualifications

Knowledge, Skills & Abilities:

• 2 or more years of CRM experience, 
• Experience maintaining data integrity 
• Must have strong time management and organizational skills.
• Self-motivated and able to grasp new concepts quickly.
• Excellent written, verbal, and presentation skills.
• Ability to collaborate with all levels and business units
• Good analytical and quantitative skills, leveraged by strong computer skills – MS Office (Word, Excel, PowerPoint)
• Deep understanding with technical capabilities of HubSpot
• Ability to work with and influence people without formal authority and to work well with other departments within the company
• Excellent problem solving and teamwork abilities: ability to work within or lead a team
• Ability to implement strategies, monitor results and make adjustments of strategy within sales team to achieve product focus strategic goals
• Process improvements driven
• Hands-on HubSpot configuration skills

Desired Behavior, Personal Attributes:

• Customer and market-focused, aware, and driven.
• High need and proven ability to set and accomplish goals to deliver results.
• Visionary and strategic, able to perceive growth opportunities.
• Entrepreneurial, driven to successfully convert business opportunities into profit and value
• Innovative, creative, make connections, curious, and always learning.
• Proactive, energetic, a self-starter.
• Forms and values strong interpersonal relationships.
• Attitude and ability to work in team environment, a team builder and effective collaborator.

Education And Experience:

• Bachelor’s degree in related field
• 2 or more years of HubSpot/SalesForce CRM

We are looking for a Presales/Sales Engineer who will work with and support the Sales Account Managers in customer accounts, developing new business opportunities and technical relationships. The successful candidate would be expected to solve common and complex technical business issues and recommend appropriate solutions for Commbox prospected Customers. With the ability to work on problems of diverse complexity and scope.

As a Presales Technical Consultant, you will:

• Gather and assess customer needs, both business and technology
• Identify the required project steps.
• Identify likely problem areas that require attention.
• Designs and implements complete & complex printing solutions (e.g. managed print services, document management solutions, etc)
• Act as an architect on an appropriate technical solution to meet the customer’s business requirements.
• Investigate and optimize a solution’s fit to the requirements of an opportunity, both current and future.
• Provide answers, recommendations, demonstrations of our platform and solutions
• Reply to RFPs, RFIs, Create proposals and PoCs
• Adapt solution design to new requirements.
• Establish the validity of a solution and its components.
• Identify the growth path and scalability options of a solution and includes these in design activities.
• Maintain excellent communications with customer executive management
• Represent CommBox as a technical expert with customers; shares knowledge in the area of expertise and links to related technology areas.
• Actively supports the sales team with solution advice, proposals, presentations, and other customer communications.
• Analyzes and provides support to deals in the pipeline where needed.

Join us if you have:

• Bachelor’s or master’s degree.
• Fluent English
• Minimum of 5 years experience in technical consultative selling and account management.
• Technical and/or solution experience in the appropriate industry.
• Understanding of technical innovations and trends as well as their impact on solving customer business problems. And then applies an understanding of the customer’s value chain and business requirements when designing and proposing solutions
• Establishes thought leadership in a technical specialty area with customers.
• Demonstrated ability to work as the lead for large complex projects.
• Strong communications skills with executive managers, as well as some C-level executives.
• Attention to detail.

We’re looking for an SDR (Sales Development Rep) to join our sales team at CommBox.

We’re looking for a Product Designer to join our team!

• At least 3-4 years of experience
• Experience in UX/UI and interactive design, preferably in product teams.
• Strategic thinker that understands the product’s lifecycle: from research through prototyping to design and usability testing.
• Strong level of creative pixel-perfect design skills.
• Experience with tools like Figma, Photoshop, and After Effects.
• Excellent English communication skills.
• Motivation and a positive attitude.
• Degree in graphic design or similar.
• Design portfolio required.

Responsibilities

Do you draw out the best in others? Are you an energetic person and enjoy speaking to others about career paths and job opportunities? This is a rare opportunity to join our rapidly growing team at CommBox as a part-time Technical Recruiter!

We are looking for someone to help recruit our newest and brightest teammates. The job responsibilities include all areas of recruitment:  Defining the jobs along with the hiring managers, identifying and recruiting candidates, working with placement companies, providing support for HR processes, and more.

Our Technical Recruiter will work along with our Head of HR to fulfill the needs of departments across the organization.

This is a part-time role to start (4.5 hours a day)

If you have experience reviewing candidate resumes, asking behavioral-based questions, and connecting hiring managers with strong applicants in our field, we want to speak with you!

A little about us, we are a startup company with 80 employees located in the beautiful Galil Yam Kibutz in Herzliya

Job Requirements:

• Practical experience in technological recruitment – a must
• Relevant degree from a recognized academic institution
• Immediate availability – Significant advantage

Send your CV to – michal.c@commbox.io

Responsibilities

Installation, integration and troubleshoot solutions tailored for customer need

Implement and manage CI/CD pipelines

Manage environments in Amazon Web Services

Perform root cause analysis for production errors

Maintain awareness of industry best practices in terms of IT operations, fast deployment, security considerations and monitoring tools

System and network administration (a minor part of the role)

Job Requirements:

Experience with AWS technologies (EC2, RDS, VPC, S3, Lambda, Cloudfront)

Experience with both Windows and Linux based systems, an understanding of system performance areas and security

Hands-on experience with scripting languages (such as: Bash/Python)

Experience with source code management and infrastructure automation tools – Github, Jenkins, Ansible

Experience with network troubleshooting on-prem, cloud and hybrid web environments

Experience with Docker and container orchestration frameworks

Advantage:

Experience with MYSQL, ELK, Redis, IIS, Directory Services

Knowledge of Kubernetes, Cloudformation, Terraform, NewRelic

Knowledge of infra as code and familiarity with DevOps culture principles

We are a fast-growing Startup and we are looking for Technical Support to join our growing team. Proven experience in Technical Support for local & global clients – at least 1 year. Ability to handle concurrent activities under pressure. Excellent organizational skills. Excellent verbal communication skills in Hebrew & English.

Job requirements:
At least 3-4 years of experience

Experience designing marketing materials, both digital and print (such as social media posts,
banners, signage, brochure).

Strong level of creative design skills.

Excellent English communication skills.

Motivation and a positive attitude.

Degree in graphic design or similar.

Design portfolio required.

Requirements

. Experience in management

· 3+ years of experience in SaaS Sales with a proven track record – a must!

· 3+ years “current” experience in a customer-facing position in the Hi-Tech industry are required – a must!

· Excellent verbal and written English skills, able to present complex data clearly and professionally.

Native English/Spanish speaker – preferable.

· Ability to develop sales plans, market knowledge, and understanding the customer needs – a must!

· Demonstrate project management skills and take ownership of the whole sales cycle A to Z– a must!

· Availability to work 2 days a week until 21:00 PM – preferable

· Familiarity with SAP platform and ‘Monday’ – preferable

· Technical background and familiarity with API and system integrations – required

What will you do?

Maintain and develop company website activities, content, blogs, landing pages.
Create ongoing content, case studies, and support the company’s organic social media activities.
Own the entire SEO growth marketing plan.
Own the entire webinar programs
Manage email marketing campaigns using Mailchimp and HubSpot.

Requirements:

2 + years’ experience in managing B2B SaaS SEO and email marketing campaigns.
1+ year experience in managing social media accounts (organic level)
Content management and writing skills both English and Hebrew
3+ years experience in WordPress proficiency
Experience working with mid-sized and enterprise-level customers

What will you do?
• Create, develop and implement effective paid campaign strategies – Own our entire inbound strategy from A to Z.
• Analyze and scale campaigns based on KPIs.
• Conduct various A/B tests on different parameters to improve results.
• Test and discover insights to assist our growth plans.
• Manage user journey, improve landing pages, and understand all customer segments within our product.

Requirements:
• 2 + years’ experience in managing B2B SaaS campaigns on Facebook, LinkedIn, and Google Adwords.
• Super analytical, data-driven, and comfortable around numbers, passionate, curious, independent, tech-savvy, and a team-player.
• High level of English (reading/writing)
• HubSpot experience is a huge plus