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- Category: Blog
- Generative AI for Sales: 5 Practical Use Cases for Boosting Acquisition and How to Get Started
- Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]
- Supercharge Your SAP with CommBox for Effective Customer Communication
- CommBox Recognized as Leaders and High-Performers in the CX Market by G2
- CX Redefined: Evolving Beyond Self Service to Business Messaging
- ChatGPT for Customer Communication — Scaling Your Business with CX Automation
- How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps
- 7 Lead Generation Metrics You Need To Track Today
- 5 Causes of Excessive Customer Churn and How to Handle Them
- Startups: How To Choose The Right Customer Service Channel
- Google Business Messages – The Complete Guide
- What is a Customer Journey Map and Why Do You Need One?
- 9 Customer Retention Strategies to Use in 2022
- 9 Advantages of Customer Service Chatbots
- How to Boost Sales with WhatsApp Promotional Messaging
- Google Business Messages: Get Started With CommBox
- 5 Steps to Audit Your Customer Service
- Omnichannel Communication: A Winning Strategy for Customer-Centric Brands
- CommBox for Sales: How to Get More Leads and Boost Conversions with a Smart Customer Communication Solution
- 10 Tips for Creating a Great WhatsApp Business Chatbot
- Work From Home: How to Collaborate Effectively With Your Remote Teams
- B2B eCommerce: Why Every Business Needs a Chatbot
- 7 Ways to Create a Great Customer Experience Strategy
- Sign Customers Automatically with Commbox Digital Signature
- Chatbots For Business: How To Automate Communication With Customers
- 5 Features to Look For in a Chatbot for Enterprises
- 10 Most Effective Customer Retention Strategies
- Boosting Your Customer Experience with Video Call Support
- What’s new in Commbox V8.4?
- Predictive Lead Scoring: A Path to Profitable Growth
- How to Increase Your Holiday eCommerce Sales Using Automated Sales Chatbots
- WhatsApp Business: How to Utilize AI-Powered Chatbots for Sales and Support
- Loyalty Programs: How to Enhance their Value for Your Business
- Multichannel vs. Omnichannel Approach: Which is Best for Your Customer Communication?
- 10 Tips for Creating a Great Chatbot
- Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots
- Sales Chatbots: How to Grow Revenue Using Conversational AI
- Customer Communication in the Hospitality and Tourism Industry: Overcoming Challenges
- Government Customer Service: Overcoming Communication Challenges Through Omnichannel Solutions
- Retail: 5 Top Customer Communication Challenges and How to Overcome Them
- Patient Experience: Overcoming Communication Challenges in Healthcare Through Omnichannel Solutions
- Top 5 Customer Communication Challenges and Solutions for the Financial Industry
- Top 5 Customer Communication Challenges in the Telecom Industry and How to Overcome Them
- 5 Proven Ways to Strengthen Your Customer Communications
- How to Leverage Technology to Improve Your Omni-Channel Communication
- How Customer Journey Analytics Can Impact Your Business
- 5 Pillars of Outstanding Customer Communication in 2021
- Wow Your Customers With These 8 Customer Experience Strategies
- 6 Essential Reasons Why WhatsApp Needs to Be Part of Your Customer Communication Solutions
- Increase Your Sales With CommBox and The WhatsApp Business API
- 5 Strategies to Acquire Quality B2B Leads in 2021
- How to Create WhatsApp Business Chatbots Your Customers Will Love
- Why You Need Unified Communications For Your Business
- 5 Steps to Skyrocket Your Digital Customer Service in 2021
- How User Personas Can Accelerate Your Digital Marketing
- Building Customer Retention During an Economic Downturn
- What does Great Customer Experience Look Like in 2021?
- How Covid-19 Revolutionized Digital Customer Communication & Why is it so Important?
- How to Handle Customer Complaints: A Detailed Guide
- 6 Ways Your Support Team Can Help In Prospecting, Tips, Hacks
- Hyper-Personalization, 6 Steps To Get You Started
- Q1 of 2021, Which Verticals Totally Crushed It in Digital Customer Communications?
- 5 Ways To Sustain an Effective Remote Customer Service Culture
- Setting Revenue Goals for Your B2B SaaS Company, the Ultimate Guide, Tips, Hacks
- Why You Should Create a Niche Category For Your Product In 2021? 10 Tips You Can Use
- Want To Level Up Your Digital Customer Experience? Here Are 6 Best Practices
- Real-Time AI-Powered Problem-Solving Agents To Redefine The Future Of Customer Service
- Selling To C-Suite? Here Are 8 Things You Should Avoid Doing, Tips, Guide
- How To Crush It As An SDR In A B2B SaaS Company, 7 Winning Tips You Can Use Today To Grow Your Sales Career
- 3 Common SaaS B2B Pricing Issues You Can Easily Mitigate, Best Practices, Tips, Guide
- Creating A Winning Landing Page Based On What Your Customers Wants, The Ultimate Guide
- How To Identify Micro-Trends in Customer Experience, Tips, Guide
- How To Create ‘Aha’ Moments Utilizing Your Customer Service Data, 5 Things To Consider
- 6 Digital Experiences You Should Adopt Today To Convert More Prospects Into Loyal Customers, Tips, Guide
- 7 Top Productivity Hacks That Will Help You Maximize Your Day
- How To Calculate Sales Conversion Rate And Improve It
- Why You Should Start Building Your ‘Hackathon’ for Support Professionals, 5 Tips For Running Successful Hackathons
- Brand Marketing vs Personal Branding – Which One Should Your Growing B2B SaaS Company Focus On? 7 Things To Consider
- How To Create a Culture of Storytelling at Your Early Stage Start-Up – 7 Things You Must Do!
- Turning Your Employees Into Thought Leaders – 5 Paths For Success
- Why Brand Image is Essential For Customer Loyalty
- Customer Experience In The Mobile Attribution Space, 7 Things You Must Focus On
- How Do You Measure the Success of Your Customer Service Team? 13 Ways You Should Adopt
- 5 Best SEO Strategies To Boost Your Recruitment Agency
- Why Your Company Support Professionals Should Be an Integral Part Of Your Company Webinar Series, 8 Tips
- How To Create The Ultimate SaaS Product Strategic Narrative In 2021, Tips & Hacks
- 7 Tips for a Successful Zoom Sales Demo Session Your Team Should Adopt
- 12 Things You Must Do To Win More Deals Using Case Studies & Social Proof
- 9 Top Lead Scoring Strategies You Should Adopt If You’re Running A B2C Retail Business In 2021
- Are You Using Video Marketing The Right Way? 5 Things You Can Do To Measure The Success Of Your Video Marketing Efforts
- Preparing Your Chatbots For The Holiday Season, 8 Things You Should Focus On
- Designing Your Company Chatbot, 7 Expert Tips On Chatbot Design That Will Sway Your Customers
- How to Perfectly Structure Your Company Internal Communications Strategy, plus the Latest Tools You Should Be Using, Tips, Guide
- Building Your B2B SaaS GTM Framework, A How-To Guide
- The Art Of Podcasting For B2B SaaS Companies, 8 Magic Tips You Can Use To Make It Right
- 6 Must-Have Features That Will Make Your Company Chatbot A Success, Tips, Guide
- 7 Fundamentals for Providing Amazing Customer Experience in the Real Estate Industry, Trends, Tips, Tactics
- How to Nail Your next Customer Service Job Interview, 10 Things to Keep in Mind
- 6 Reasons Why Automation Makes You More Human in the Post Pandemic Era
- Top Secrets For Creating Customer Evangelists In 2021
- How We Use WhatsApp Business and CommBox to Boost Conversions by 40%
- 6 Reasons Why Every Support Agent Needs CommBox
- 5 Proven Customer Support Workflows to Boost the Efficiency of Your Call Center, Best Practices
- Service Recovery Skills, How Your Support Team Should Use It to WOW Your Customers, Best Practices
- How to Measure Customer Growth for SaaS B2B Companies, 6 Things You Can Easily Use to Get Started
- 7 Proven Ways To Convert Your B2B SaaS Free Trial Users Into Paying Customers, The Definitive Guide
- Chief Happiness Officer, Does Your Company Really Need One? 9 Top Reasons to Start Looking for the Perfect Applicant
- What’s New in CommBox? Getting Ready for the New Year (V8.2)
- How Using Canned Responses Can Help You Be More Personable – 5 Winning Tips
- 12 Ways You Can Easily Use to Optimize Your Marketing Funnel to Generate 6 Times More MQLs
- 9 Steps You Should Follow To Promote and Create A Data-Driven Company Culture
- 7 Proven Ways to Shorten Your Sales Life Cycle
- The Ultimate Guide to ABM Marketing – Where Sales and Marketing Teams Align
- 7 Steps For Creating a Powerful Customer Reference Program
- How Your Support Team Can Help in Designing Your Product Positioning Strategy – 7 Steps to Look At
- How Your SDR Team Can Elevate Your Lead Nurturing Process – 5 Things They Should Focus On
- Utilize Quiz-Based Customer Service Strategy to Wow Your Customers, the Definitive Guide
- Why Your Company Need a Customer Reference Program, 8 Tips and Tricks To Get You Started
- Does Automation Lie at the Core of Your Business? Here Are 5 Types of Business Process Automation to Get You Started
- Create a Culture of Belonging in 6 Steps – Why and How to Get Started
- How to Launch an Employee Wellbeing Program, 8 Steps to Consider, Guide, Tips
- Top 8 Reasons Why Business Intelligence (BI) Is Crucial in Your Customer Experience Funnel
- The Importance of Service Accessibility, What Is Accessible Customer Service?
- Disrupting Your Industry by Providing the Best and Most Updated Customer Experience, 6 Tips on How to Get Started
- 7 Things Your Support Team Should Do to Create the Ultimate Word to Mouth Marketing Funnel
- Why Should You Hire a Chief Experience Officer? 6 Reasons to Help You Make up Your Mind
- How to Turn Customer Service Data into Marketing Insights to Boost ROI, 3 Paths for Achieving Your Goals
- How and Why You Should Measure Customer Experience ROI – 5 Tips on How to Get Started
- Early-Stage Startup? Here Are the Top 7 Things Investors Are Looking For!
- CommBox in the classroom, eTeacher Customer Success Story
- 7 Ways You Can Create a Collaborative and Prosperous Workplace with Cutting Edge Technology
- 5 Steps You Should Follow to Build the Ultimate Partnership Program for Your SaaS B2B Product as an Early-Stage Startup
- 6 Customer Experience Trends That Will Drive Growth for Your B2B SaaS Company, Tips, Guide
- Utilizing Influencer Marketing to Deliver Awesome Customer Experience – the Definitive Guide
- Turning Customer Support into Your Competitive Advantage – 7 Tips to Get Started
- 8 Call Center Security Trends You Must Follow in 2021
- NPS (Net Promoter Score) as a Business State of Mind, Will Your Customers Recommend You to Others? 7 Tips!
- SERVQUAL – Why and How You Should Measure the Quality of Service at Your Organization. Tips, Guide
- Dealing with Unresponsive Customers? Here Are 7 Things You Can Do
- “Google My Business” – a New Feature You’ll Love, Now Available on Your CommBox
- The Global Pandemic Is Rewriting the Rules of Customer Service – Here Are 6 Ways to Prepare
- Building Online Customer Communities to Deliver Better Customer Support – 4 Things to Consider
- 6 Steps You Must Follow to Create the Ultimate SaaS Pricing Model for Your Startup
- 8 Things to Look for When Choosing Your next Omnichannel Platform
- 8 Best Customer Engagement Tools You Should Start Using Right Now
- Best Practices for Delighting Customers and Improving CX in the Automotive Industry
- Ran Yosef CommBox CMO & Annette Franz discussing the importance of customer journey and personalization in the digital age
- 8 Ways You Can Show Customer Appreciation and Why You Should Start Right Away
- The Importance of Consistency in Customer Service – 7 Things You Can Do to Deliver the Experience Your Customers Want
- 12 Ways to Ace Ecommerce Customer Service
- How to Use In-App Notifications (Properly) to Deliver Outstanding Customer Experience
- The Power of Localization in Customer Service – Why and How You Should Get Started? a Helpful Guide
- Is Tiktok for Business Already Included in Your Marketing Strategy? Here Are 5 Reasons Why It Should Be
- Focusing on Employee Experience Should Be a Top Priority When Drafting Your CX Strategy
- How to Use Predictive Analytics (The Right Way) to Improve Customer Experience – 3 Expert Tips
- Dos and Don’ts in Automation – 10 Things You Should Automate and 10 You Shouldn’t
- 7 Things You Can Do to Promote Diversity and Equality at Your Workplace and Why Your Employees Will Love It
- Providing Improved Customer Service Through Marketing Automation – 3 Easy Ways on How to Get Started
- Powering Team Collaboration by Using Business Automation Processes – a How-to Guide
- There is a Growing Demand for Omnichannel Communications in the Education Industry – Here’s Why!
- Improving Lead Generation Strategies Through Awesome Customer Experience
- The future of customer experience – CommBox CMO, Ran Yosef hosting Shep Hyken
- 12 Things You Can Do to Start Saving on Your Call Center Expenses
- Why You Should Care About Effortless Customer Experience and How AI and Automation Can Help
- 6 Best Customer Service Workflows You Can Easily Use to Deliver a Better Customer Experience
- Why Your Support Agents Should Help in Creating Your Sales Funnel – Best Practices!
- 5 Things You Can Do to Re-Engage Your Customers After the Pandemic Crisis
- Contact Center as a Service (CCaaS) – What Is It? How Your Business Can Benefit from CCaas!
- Keeping Your Customer-Centric Approach During Hard Times
- Building Your Sales Pipeline by Using Your Customer Service KPIs for Better Results – How-to Guide
- Digital Customer Communications – 8 Trends You Should Look for in 2021
- Maintain Strong Organizational Culture While Working Remotely – 6 Tips You Can Easily Adopt
- Using CommBox’s Electronic Signature to Close More Deals and Get More Done in the Insurance Sector
- Need to Scale Up? How Enterprises Are Using CommBox as the Heart of Their Customer Communications
- Restaurant Chatbots – Your Customers Will Love It! plus 8 Ways It Enhances Customer Experience
- Join the CommBox Partners Program
- 7 Things You Can Do to Better Handle Call Spikes at Your Contact Center
- Using Telegram as a Customer Service Channel – Why You Should and How to Get Started
- Improving Customer Experience in the Health Sector – Best Practices and Tips
- Customer Retention in the Telecom Industry – How to Do It the Right Way
- Providing Excellent Customer Service through Social Distancing
- AI and Business Automation During a Pandemic – 5 Things You Can Do to Stay on Top of Your CX Game
- Customer Survey Questions: Here Are 14 Essential Questions You Should Ask Your Customers
- Improving Customer Experience in the Banking Sector: Here Are 10 Tips You Can Use to Deliver the Best Experience
- $1.6 Trillion Is Lost Each Year Due to Poor Customer Service – What You Can Do to Stay out of This Statistic
- 9 Things You Can Do to Inspire Your Remote Support Teams
- Thinking of Outsourcing Your Customer Service? Follow This 6 Step Guide
- 8 Things You Can Do to Help Your Support Team to Handle Multiple Requests During the Pandemic Crisis
- 4 Best Practices to Write Customer Service Emails That Actually Work!
- 5 Ways to Shift Customers to Lower Cost Communication Channels
- 7 Things You Should Look for When Hiring a CIO (Chief Innovation Officer)
- First Quarter Recap of 2020 at CommBox
- Cloud-Based Contact Centers – 7 Tips for Shifting to Home Working
- 4 Things You Can Do to Elevate Your Customer Service Agents Experience at Work
- How Building Apps Leads to Better Customer Experiences
- Getting Started with AI-Powered Knowledge Base
- 8 Types of next Level Customer Service Tools You Should Be Using in 2020
- 6 Golden Rules to Increase Customer Acquisition for Enterprises
- Whatsapp, Growth, and Benefits as a Business Communication Channel
- Sales Chatbots – How to Automate Your Entire Sales Funnel on Your Website or App
- 7 Tips for Building Your Customer Service Roadmap
- From Return on Investment (ROI) to Return on Experience (ROX): Tips on Picking Your CX Strategy
- 14 Customer Service Metrics You Should Measure
- What Is Customer Marketing? Why Use It As A Business Strategy?
- Why Mapping Customer Journey Is Crucial – 10 Steps You Should Follow
- From Newbies to All-Stars – How to Train Your Customer Service Agents to Be the Best
- Removing Customer Phone Support? Here’s Why You Should Keep It!
- When Customer Service Becomes Marketing
- Building Humanlike Bots – 6 Winning Tips to Create More Personal Conversations
- How to Take Care of Your Employees So They Will Take Care of Your Customers
- How to Deliver Outstanding Omnichannel Customer Service with Messaging Apps
- 9 Best Practices for Onboarding Customer Service Agents, A Guide
- How Emojis Can Make or Break Every Customer Experience – 5 Tips for Using Emojis Effectively
- How to Turn Unhappy Customers into Loyal Customers – 7 Best Practices
- Why Live Chat and Chatbots Are a Must-Have for Every Website or App in 2020
- 10 Reasons for Customer Service Agents Burnout and How to Fix It
- 8 Proven Ways For Building Employee Engagement
- 10 Winning Customer Service Psychology Tips You Can Adopt to Dominate Your Industry
- Everything You Need to Know About Customer Rewards Programs
- Personalized Customer Experience – Complete How to Guide!
- Traditional CRM System or Omnichannel Platform – Which One Is Right for Your Business?
- Why Customer Empathy Should Be a Top Priority When Building Your Business Strategy
- Synchronous and Asynchronous Messaging Channels – Essential Guide
- Still Not Providing with 24/7 Customer Service? Here Are 9 Reasons Why You Should Start Right Away!
- AI and Automation Are Keys to Your Customer Experience Success
- Considering Rebranding? Everything You Need to Know and 7 Winning Tips for Rebranding Success
- 5 Characteristics of Success for Sales Development Representatives
- The Ultimate Guide for Customer Health Score, a How-To Guide
- Eliminating Customer Churn; 11 Ways to Do It Right, Tips, Guide
- 7 Proven Ways to Make the Most of Your Customer Success Team
- 5 Ways to Keep the Human Touch in the Digital Era
- 12 Ways to Improve Your Customer Journey, the Easy Way!
- The Complete Guide to Customer Pain Points
- 6 Ways To Use Customer Segmentation to Deliver a Better Customer Experience
- 12 Reasons Why You Should Use SMS as a Business Service Channel
- The Complete Guide For a Successful Digital Transformation At Scale For Enterprises
- Artificial Intelligence and Deep Learning for Customer Service
- 7 Secrets on How to Grow Your SaaS Business, a Guide
- The Complete Guide to Creating a Frictionless Customer Experience (FCX)
- How Email Marketing Helps Engage With Customers, a Complete Guide
- 6 Things You Can Do to WOW Your Customers and Everything You Need to Know About Micro-Moments
- Top Communication Channels Most Used by Customers in 2020
- Clarity and Transparency in Customer Service – Clarity as a Business State of Mind
- Looking For a Key Differentiator For Your Brand? Try Customer Experience
- Why Customer Service Jobs Became Lucrative – Customer Service in the Digital Age
- The Customer Service Experience for Millennials and Gen Z
- Multilingual Customer Services, Why You Should Offer it!
- How to Use Customer Feedback to Generate Sales
- Is Your Team Ready for the Holiday Season?
- Top Contact Center Technology You Should Use For Better Customer Service
- It’s Time to Automate Your Business
- Automate Your Contact Center, Tips, Guide, Get Ready for 2020
- 5 Strategies To Improve Your Customer Service Software
- The Top 5 Call Center Trends You Need to Be Aware of in 2020
- Moving From Multi-Channel to Omnichannel, the Complete Guide
- Company-Wide Profit Margins Depend On The Actions And Attitudes Of Customer Service Agents
- How and Why You Should Utilize Your Customer Service Team to Boost Sales!
- Do’s and Don’ts in Customer Support
- How to Build a Top-Notch Customer Service Team
- What Is a Customer Service Knowledge Base? Benefits, Tips, a Guide
- How To Create & Maintain Customer-Centric Customer Service Strategy
- Customer Self Service: The Best-Kept Secret To Customer Satisfaction
- Why Customer Feedback Is Important, Plus 20 Ways to Get It
- 8 Best Customer Retention Strategies Your Business Should Use
- Best Customer Support Strategies, Evaluate and Reward Your Team
- Building An Online Customer Community Is Critical To Your Success
- How Data, Analysis, and Reports Can Improve Customer Service
- 6 Best Ways to Keep Your Employees Happy
- How Can Chatbots Improve Customer Service?
- Business Success Relies On Tracking & Improving Customer Service KPIs
- The Power of AI in Customer Service
- The 5 Phases of the Customer Journey When Onboarding, a Guide
- Free Trial vs Demonstration, Choosing Which One, a Helpful Guide
- 8 Best Customer Service Practices Every Company Should Adopt
- Implementing An Omni-Channel Customer Service Platform Is Essential To Success
- Moving From A Traditional Call Center To An Autonomous Omnichannel Contact Center
- The Role of Social Media in Customer Service, a Social Media Guide
- What Is CommBox? An Inside Look At The Most Advanced Omnichannel Platform
- Boost Your Sales and Customer Service With WhatsApp For Business
- What Are The Benefits of Business Automation? A Helpful Guide
- Why Your Organization Should Adopt An Omnichannel Approach To Customer Communication
- What is a Chatbot? CommBox Chat Box, The Best Customer Service Agent
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- Category: Customer Acquisition
- Category: Customer Experience
- Category: Customer Service
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- Category: customer reviews block
- Category: Industry
- Category: Press Releases
- Category: Product
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