Brands across sectors have adopted Google’s Business Messages as a primary communication channel to enhance their customer service, grow sales and achieved outstanding results.
90% of consumers expect an immediate response when interacting with businesses. CommBox assists you in setting up Google’s Business Messages tool and integrating the channel into CommBox’s smart inbox. Then you’ll be able to manage your Google’s Business Messages from CommBox along with all other communication channels. To find out more, get in touch with.
Google’s Business Messages (GBM) is a mobile conversational channel that allows your business to quickly reach new customers searching for you on the Google search engine or Google Maps, increasing your chances of selling.
Once your brand is connected to Google’s Business Messages, you can place messaging buttons within organic Google search results. Customers can click on the chat button and instantly start a conversation with your business..
CommBox is an AI-powered omnichannel platform that allows brands to manage all interactions across channels from a smart inbox. CommBox supports all popular service channels: Google’s Business Messages, Facebook Messenger, Instagram, Telegram, WhatsApp, SMS, email, video, voice, and more. Commbox easily connects to Google’s Business Messages API, allowing you to get messages sent via Google into your unified inbox and efficiently manage all inquiries across channels
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story