Privacy Policy

We Are CommBox

Our website address is:

What personal data we collect and why we collect it ?

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

We ask for and gather your personal information, such as: your name, address, phone number, email address, company name, position. We collect and keep your personal information on our best interest to provide you with the needed functionality required during the use of our platform and or additional services.

Contact forms, Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember This”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, , etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website (YouTube videos, Press Releases, etc).

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with?
How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data?

Visitor comments may be checked through an automated spam detection service.

Your contact information: We may use the information we collect about you in order to provide our service to comply with our Service Agreement with you to complete the following: (1) operate, maintain, and improve, our Websites and the Services; (2) give you access to use the Websites and the Services; (3) send you information, including promotional emails and new features updated regularly (4) provide with customer support and send you technical updates, security information, and administrative notifications; (5) newsletters, offers, and promotions. 6) monitor and analyze user behaviour, usage, in relation to the Websites and Services.
How we protect your data: Encrypt your data in 256 bit SSL, Backup your data regularly, we use Anti-malware protection. Furthermore you can read more about data protection here.

Additional information

We may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [Name of], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Use of cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Types of cookies

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

Billing plans, Adjustments and Online Payments

Subscription Charges: Unless else specified in the Additional terms, except during User Demo Version, all charges linked with Your Account are due in full and payable in advance, when User subscribe to the CommBox platform Services. Unless specified otherwise in a form and or on our website, the Subscription Charges are based on the Service Plans User choose and are payable in full until User decide by any reasonable reason to terminate Your Account with us. User will receive a legal receipt after every successful payment User made to us.

Payment Methods: User should pay the Subscription Charges through Your credit/debit card. For credit/debit card payments, your payment is due immediately upon Your receipt of Our invoice. User hereby permit us or our authorized employees, as appropriate, to charge User credit/debit card upon User subscription to the Services and any future renewals.

Renewal of Service: User subscription to the services will renew automatically for a Subscription Term equal in length to the then expiring Subscription Term. Unless otherwise provided for in any Form, and or somewhere else on our website the Subscription Charges applicable to User subscription to the Services for any such following Subscription Term shall be Our standard Subscription Charges for the Service Plan to which User have subscribed as of the time such subsequent Subscription Term starts. User admit and approve that, unless User personally have decided for a reasonable act to eliminate your account in accordance, Your credit/debit card will be charged automatically for the appropriate and intended Subscription Charges.

We might use a third-party service provider to manage credit/debit card and supplementary payment processing; provided, that such service provider is not permitted to store, or use your payment account information excluding to process your credit/debit card and other payment data for us. Users are required to let us know of any modification in User credit/debit by sending us an email to [email protected]

Refunds: Unless otherwise specified in these Terms or on our website or a Service Plan, all Subscription Charges are non-refundable. No refunds shall be issued for partial use or non-use of the Services by User provided though, User shall be qualified for a refund of the Subscription Charges for the remainder of the Subscription Term if User terminate his or her account as a result of a substantial breach of these Terms by us.

Late Payments and or Non-payment: We will notify User if We don’t received any payment towards the Subscription Charges within the due date for Your Account. For payments made through credit/debit card, We must receive payments due within a maximum of 7 days from the date of Our notice and for payments through other accepted methods, We must receive payments within a maximum of 14 days from the date of our announcement. If We do not receive payment within the foregoing time period, in addition to Our right to other remedies obtainable under law.

Upgrades and Downgrades of Subscriptions Plans: User may upgrade or downgrade within a Service Plan. User understand that downgrading might cause loss of data, features, or capacity of the Services as accessible to User on our platform prior downgrading your account. We will not be responsible for such loss. When User upgrade or downgrade, the new Subscription Charges become instantly valid. Upon upgrade, the new Subscription Charges for the existing month would be charged on regular base and your credit/debit card will be charged automatically. Following months will be charged in complete according to the new Subscription Charges. After a downgrade, User will be presented with a refund for the payment made for the existing month in the form of credit/debit credited/debited to your account.

Applicable Taxes: Unless otherwise stated, the payment User made towards us do not include any taxes. User are responsible for paying the Taxes that would be charged based on your jurisdiction. We will invoice User for such Taxes if We trust We have a legal duty to do so and User agree to pay such Taxes if applies.

GDPR Compliance

CommBox complies with the EU GDPR (European Union General Data
Protection Regulation) framework as set forth by the European Union
regarding the collection, use, and retention of personal data from European Union member countries. CommBox has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

User Rights
You may contact us at any time at: [email protected] to correct,
delete, transfer, get updated or request access to information that CommBox has about you. You may opt out of our services. You have the right to resist and not be subject to automatic decisions, including processing and profiling.
To the extent CommBox is a processor of personal data in connection with
the software, CommBox makes the commitments in the GDPR terms to all

Read: End-User License Agreement (EULA)

Build the customer experience
you always wanted

We have rebranded blank

Thank you BumpYard. Hello CommBox

Say hello to, the intelligent customer communication center for live and automated interactions.

We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.

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