Harness GenAI to deliver exceptional financial services across digital channels. Resolve urgent requests 24/7 with no wait times. Boost satisfaction, increase retention, and drive growth
Open Accounts
Streamline the process of opening accounts, making it hassle-free on customers’ channels of choice.
Deposits & Transactions
Enable customers to make transactions or deposits on digital channels – in a seamless, secure and convenient process.
Loans & Mortgages
Simplify the process of requesting loans, mortgages, or insurance, providing customers with tailored solutions.
Order Credit Cards & Cheques
Enable customers to place orders effortlessly on messaging channels, ensuring access to their finances.
Mass Notifications
Send personalized notifications to customers directly from your CRM, keeping them informed about account updates, promotions, or agreement changes.
Live Financial Consultant
Offer real-time support through messaging or video chat and empower your consultants to address customer inquiries and concerns on the spot.
VP of CX ar Clal Insurance
Read how Clal Insurance automated it's support and achieved exceptional results.
With over 60% of consumers already engaging on digital channels with their bank and financial services provider, you can’t afford to be left behind. Empower your customers with convenient and efficient digital engagements that help them get their financial tasks done fast and right, and which help you to outpace the competition.
Launch GenAI bots that resolve 50% of repetitive inquiries based on your brand’s existing knowledge – support articles, website, FAQs, PDFs & more. From answering financial questions to securing new prospects, our solution will enable you to provide a hassle-free experience that your customers will love.
Increase agent productivity and slash handling times with Agent AI Assist that empowers your agents with the most up-to-date information and standardized responses at their fingertips, as well as embedded tools to instantly automate tasks.
CommBox integrates seamlessly with leading CRM and ERP systems, including SAP, Salesforce, Dynamics and Priority, making verifying customers, accessing conversation history, and staying on top of inquiries effortless, so you can deliver personalized experiences with unprecedented efficiency, every time.
With complete encryption, IP whitelisting, and advanced data filtering, robust security of your customers’ sensitive personal and financial data is ensured.And with flexible deployment models, including public and private cloud or on-premise, you can take the path to automated conversations that best suits your organization’s needs, infrastructure, and resources.
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© 2024 Commbox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Sitemap.
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