fbpx
Automated Communication Solutions for Financial Services | CommBox AI customer service

commbox for Banks & Financial Services

Automated Communication Solutions for Financial Services

CommBox for financial services brings AI-driven automated customer experiences that secure trust, increase retention, and drive growth

20%

increase in customer satisfaction from digital engagement

+50%

of requests automated through self-service

30%

reduction in customer service costs

The competitive edge you need

With over 60% of consumers already engaging on digital channels with their bank and financial services provider, you can’t afford to be left behind. Empower your customers with convenient and efficient digital engagements that help them get their financial tasks done fast and right, and which help you to outpace the competition.

CommBox automated omnichannel platform powered by AI.
CommBox chatbot self-service solution for banks and financial organizations.

Conversational self-service

Level-up your customer experience with AI-powered automation that cuts costs, boosts speed-to-market, and offers personalized assistance 24/7. From answering financial questions to securing new prospects, our solution will enable you to provide a hassle-free experience that your customers will love.

The most requested services automated

  • 24/7 financial services  
  • Open a new account
  • Make a transaction
  • Make deposits
  • View account balance
  • Request a loan, mortgage, or insurance
  • Order a new debit or credit card
  • Reset password/code
  • Mass notifications
  • Schedule in-person appointments 
  • Chat with a live consultant 
CommBox chatbot solution for financial services. 24/7 financial services   Open a new account Make a transaction Make deposits View account balance Request a loan, mortgage, or insurance Order a new debit or credit card Reset password/code Mass notifications Schedule in-person appointments  Chat with a live consultant

Integrated for seamless experiences

Plug-and-play integrations with CRM and ERP systems, such as Salesforce, SAP, and Priority, make verifying customers, accessing conversation history, and staying on top of inquiries effortless, so you can deliver personalized experiences with unprecedented efficiency, every time.

CommBox Integrations CommBox SAP Integration CommBox Dynamics Integration CommBox ChatGPT Integration CommBox WhatsApp API CommBox Salesforce Integration

Secure by design & ready for deployment

With complete encryption, IP whitelisting, and advanced data filtering, robust security of your customers’ sensitive personal and financial data is ensured.And with flexible deployment models, including public and private cloud or on-premise, you can take the path to automated conversations that best suits your organization’s needs, infrastructure, and resources.

CommBox ISO compliance CommBox ISO 27001 compliance Is CommBox ISO Compliant? Yes. CommBox is compliant with ISO 27001 and ISO 27701.
Is CommBox ISO Compliant? Yes. CommBox is compliant with ISO 27001 and ISO 27701. CommBox ISO compliance.
Is CommBox HIPPA Compliant? Yes. CommBox has HIPPA compliance.
Is CommBox GDPR Compliant? Yes. CommBox is GDPR compliant and has GDPR compliance.
CommBox Cyber Essentials Certified Certifiaction.

The customer experience
solution you can bank on!

Build the customer experience
you always wanted