commbox for Banks & Financial Services
Automated Communication Solutions for Financial Services
CommBox for financial services brings AI-driven automated customer experiences that secure trust, increase retention, and drive growth
20%
increase in customer satisfaction from digital engagement
+50%
of requests automated through self-service
30%
reduction in customer service costs
The competitive edge you need
With over 60% of consumers already engaging on digital channels with their bank and financial services provider, you can’t afford to be left behind. Empower your customers with convenient and efficient digital engagements that help them get their financial tasks done fast and right, and which help you to outpace the competition.
Conversational self-service
Level-up your customer experience with AI-powered automation that cuts costs, boosts speed-to-market, and offers personalized assistance 24/7. From answering financial questions to securing new prospects, our solution will enable you to provide a hassle-free experience that your customers will love.
The most requested services automated
- 24/7 financial services
- Open a new account
- Make a transaction
- Make deposits
- View account balance
- Request a loan, mortgage, or insurance
- Order a new debit or credit card
- Reset password/code
- Mass notifications
- Schedule in-person appointments
- Chat with a live consultant
Integrated for seamless experiences
Plug-and-play integrations with CRM and ERP systems, such as Salesforce, SAP, and Priority, make verifying customers, accessing conversation history, and staying on top of inquiries effortless, so you can deliver personalized experiences with unprecedented efficiency, every time.
Secure by design & ready for deployment
With complete encryption, IP whitelisting, and advanced data filtering, robust security of your customers’ sensitive personal and financial data is ensured.And with flexible deployment models, including public and private cloud or on-premise, you can take the path to automated conversations that best suits your organization’s needs, infrastructure, and resources.
The customer experience
solution you can bank on!