CommBox for Education

Boost Registration and Revenue with Automated Student Engagement

Manage all student communications from one interface. Automate various requests with GenAI bots that chat and support your students 24/7. Fill & sign enrollment forms and collect payments in a seamless process.

Auto Enrollment and Registration

Ease the process of degree registration, course enrollment, and document submission, making administrative tasks quick and efficient.

Automated Notifications

Keep students informed with real-time updates on classroom changes, library hours, deadline requirements, exam results, and student activities.

Manage Complaints & Issues

Automate the process for students to easily file complaints or report issues via messaging (course issues, student housing maintenance etc), ensuring swift response and resolution.

IT Services

Automatically resolve IT-related queries, such as password resets, network access issues, and software installations on messaging channels.

24/7 Student Support

Offer professional services like counselling, tutoring, and academic advising on messaging, aiding to student success and well-being.

Tuition & Payment Collection

Automate collection processes via messaging channels (tuition, registration fees, loans etc), ensuring timely and hassle-free transactions.

Automate over 50% of students' requests

Connect with students on any channel from a unified interface

Be there for students on WhatsApp, SMS, Chat or any other channel, and reduce email and call overloads. Manage all student communications from one interface to deliver a seamless experience, improve satisfaction and retention, and prevent dropouts.

Support millions of students 24/7 with GenAI bots

Launch GenAI bots that resolve 50% of student inquiries based on your brand’s existing knowledge – EdCRM, website, FAQs, PDFs & more. Engage and assist students 24/7 to ensure no request is left unhandled.

Enhance support & efficiency with on-demand knowledge

Increase agent productivity and slash handling times with Agent AI Assist that empowers your agents with the most up-to-date information and standardized responses at their fingertips, as well as embedded tools to instantly automate tasks.

Suggest and improve agent responses
Automated conversation summary
Standardize and enhance service level

Out-of-the-box integrations & AI-driven data management

CommBox integrates seamlessly with leading CRM and ERP systems, including SAP, Salesforce, Dynamics and Priority, enabling communications and media providers to offer a data-driven experience while consolidating customer data and engagement history in one centralized platform.

Keep guests’ data safe across all touchpoints

CommBox offers enterprise-grade security, ensuring complete encryption of sensitive information. Our security features comprise IP whitelisting, advanced data filtering, and flexible deployment options, including cloud, private cloud, and on-premises, among others.