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Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

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Connect agents across channels to offer an omnichannel experience

CommBox Platform
Tailor CommBox to your needs with complete client-level customization

Messaging & Campaigns
Engage thousands of customers in a single click

Reporting & Analytics
Make informed decisions with dashboards and reports

App Center
Integrate seamlessly with every channel, system & app

CommBox Era AI
Leverage Generative AI to boost automation and & agent efficiency

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Solutions
CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR
Win top talents with AI-powered digital engagement

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CX best practices straight from the experts.

GENERATIVE AI EBOOK
Read the guide and leap into the new era of AI customer service

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CommBox Customer Stories

Tadiran Air automates 46%
of customer inquiries on
messaging

CommBox Customer Stories

Brimag self-service option
increases NPS X8 and reduces
labor costs by 18%

CommBox Customer Stories

Tadiran Air automates 46%
of customer inquiries on
messaging

CommBox Customer Stories

Brimag self-service option
increases NPS X8 and reduces
labor costs by 18%

57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Head of Digital at Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

Finance, Medium size (500 - 1000)

Altshuler Horizon boosts customer acquisition by 760%

Logistics, Small size (1 - 500)

HFD Logistics achieves 98% faster SLA and 58% CSAT improvement

Insurance , Large size (1000 - 5000+)

Clal Insurance AI-bot squad automates 57% of WhatsApp requests

Healthcare & Pharmaceuticals,
Large size (1000 - 5000+)

Clalit Healthcare’s digital transformation boosts CSAT by 28%

Food & Consumer Goods , Medium size (500 - 1000)

How automating recruitment on WhatsApp improved hiring rates by 20%

Telecommunications , Large size (1000 - 5000+)

HOT boosts agent productivity by 2x through digital engagement

Insurance , Small size (1 - 500)

6X growth: revolutionizing insurance with conversational AI & automation

Retail, Medium size (500 - 1000)

Brimag Service boost NPS by 8X and cut costs by 18% with humans & AI

Retail & eCommerce , Small size (1 - 500)

Tadiran automated 62% of customer inquiries to streamline customer service

Retail & eCommerce ,Manufacturing,
Large size (1000 - 5000+)

How IKEA shifted 50% of calls to digital customer engagement

Large size (1000 - 5000+)

Pelephone shifts to lightning-fast service via Facebook Messenger

Automotive, Small size (1 - 500)

Lubinski boosts prospect management via WhatsApp

Using CommBox, we automated 85% of our delivery service requests, leading to a 98% SLA enhancement, a 58% increase in CSAT, and a 35% reduction in human agent costs.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.