57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

5739394-200

Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Head of Digital at Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

Healthcare & Pharmaceuticals,
Large size (1000 - 5000+)

Food & Consumer Goods , Medium size (500 - 1000)

Telecommunications , Large size (1000 - 5000+)

Retail, Medium size (500 - 1000)

Retail & eCommerce , Small size (1 - 500)

Tadiran automated 62% of customer inquiries to streamline customer service

5739394-200

Using CommBox, we automated 85% of our delivery service requests, leading to a 98% SLA enhancement, a 58% increase in CSAT, and a 35% reduction in human agent costs.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.