Leverage Conversational AI chatbots, custom workflows, ChatGPT and more
Connect agents across channels to offer an omnichannel experience
Tailor CommBox to your needs with complete client-level customization
Engage thousands of customers in a single click
Make informed decisions with dashboards and reports
Integrate seamlessly with every channel, system & app
Leverage Generative AI to boost automation and & agent efficiency
Provide exceptional service across all digital channels with humans and AI bots
Streamline acquisition, lead generation and customer engagements to win every deal
Win top talents with AI-powered digital engagement
All the latest trends and innovations in CX automation
Explore our resources, how-to guides, and training programs
News articles, press releases and more
Read how leading brands grow with us
All tools, information and APIs
CX best practices straight from the experts.
Read the guide and leap into the new era of AI customer service
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CommBox is the first autonomous customer communication platform. CommBox includes advanced AI and omnichannel capabilities that enable customer service and sales teams to seamlessly engage with customers on native messaging channels, including chat, email, social, voice, and video from a single interface. CommBox is connected to core business systems and facilitates automation across all touchpoints to deliver personalized customer experiences at scale.
It usually takes up to 7 business days to connect all applicable channels. If you are using a chatbot as a service channel, it may take up to 14 days to deliver the product to serve your customers. In case you have signed up for the WhatsApp business API using the CommBox omnichannel platform as the official partner, you should expect up to 30 days verification process handled by WhatsApp business to verify your existing business.
Yes. You and your agents can download our mobile app directly from the App Store or Google Play and communicate with customers on the go.
Download the CommBox app on AppStore
Download the CommBox app on Google Play
Our customers range from SMBs to Fortune 500 companies, serving companies like IKEA, AIG, and Clarks.
We serve a variety of industries including telecom, governments, finance, healthcare, retail, E-commerce, and more. You can read our customer success stories and case studies here.
Yes. CommBox complies with the EU GDPR (European Union General Data Protection Regulation) framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. CommBox has certified that it adheres to notice, choice, onward transfer, security, data integrity, access, and enforcement requirements.
CommBox is also compliant with ISO and HIPPA. For more information, visit our security and compliance center
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© 2024 CommBox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Accessibility Statement. Sitemap.
PRODUCTS
SOLUTIONS
INDUSTRIES
RESOURCES
© 2024 Commbox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Sitemap.