Products

Automation & AI
Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Unified Agent Workspace
Connect agents across channels to offer an omnichannel experience

CommBox Platform
Tailor CommBox to your needs with complete client-level customization

Messaging & Campaigns
Engage thousands of customers in a single click

Reporting & Analytics
Make informed decisions with dashboards and reports

App Center
Integrate seamlessly with every channel, system & app

CommBox Era AI
Leverage Generative AI to boost automation and & agent efficiency

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Solutions
CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR
Win top talents with AI-powered digital engagement

Telecom

Retail & eCommerce

Insurance

Healthcare

Financial Services

Automotive

Logistics

Hospitality

Utility

Education

Government
Resources

Blog
All the latest trends and innovations in CX automation

Customer Portal
Explore our resources, how-to guides, and training programs

Press Room
News articles, press releases and more

Customer Stories
Read how leading brands grow with us

Developer Center
All tools, information and APIs

Webinars & eBooks
CX best practices straight from the experts.

GENERATIVE AI EBOOK
Read the guide and leap into the new era of AI customer service

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DEVELOPER CENTER

CommBox Developer Center

CommBox is a completely open, customized and secure platform that enables you to optimize customer engagement on all communication channels by using ready APIs, flexible configuration, and advanced machine learning algorithms.

A platform that developers love

Getting started

To access our APIs, you’ll need a Brand Access Token generated during installation. Keep this key secret for all interactions with our resources.

Get started

Rest API

CommBox REST API allows you to integrate and perform queries to CommBox systems.

Webhooks

Configure your system to receive real-time notifications and data updates by providing a designated URL endpoint.

Integration & Customization

CommBox supports a wide range of client-side integrations and customizations, allowing for easy and seamless embedding of CommBox into other systems.

See CommBox in action.