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CommBox Developer Center

CommBox is a completely open, customized and secure platform that enables you to optimize customer engagement on all communication channels by using ready APIs, flexible configuration, and advanced machine learning algorithms.

A platform that developers love

Getting started

To access our APIs, you’ll need a Brand Access Token generated during installation. Keep this key secret for all interactions with our resources.

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Rest API

CommBox REST API allows you to integrate and perform queries to CommBox systems.

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Configure your system to receive real-time notifications and data updates by providing a designated URL endpoint.

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Integration & Customization

CommBox supports a wide range of client-side integrations and customizations, allowing for easy and seamless embedding of CommBox into other systems.

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commbox developer-center

See CommBox in action.

CommBox Era AI Generative AI for Customer Service Automation

Generative AI to boost automation & agent efficiency

Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app


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