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COMMBOX FOR AUTOMOTIVE

Drive Sales and
Satisfaction with Automated Engagement

Offer auto services, including emergency assistance, rentals, and replacement parts, through one automated experience, backed by a human touch. Personalize engagements across multiple platforms (Messenger, WhatsApp, Instagram and more) from one interface.

COMMBOX FOR AUTOMOTIVE

50%

of calls to auto centers have shifted to digital channels

37%

of calls to auto centers have shifted to digital channels

25%

increase in customer satisfaction from digital engagement

 

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Proactively engage with customers across the customer journey

Build lasting customer relationships and convert leads into sales by proactively engaging customers at every touchpoint of their journey with automated experiences on messaging. Capture the moments that matter most and create a seamless, personalized experience that drives customer loyalty and business growth.

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Shift gears from manual to cruise control with conversational self-service

Put your services on autopilot and point drivers in the right direction for any request – including repair shop locations, test drive scheduling, rentals, and pricing offers. Turn AI into a growth engine by supporting drivers 24/7 through business messaging channels, all while keeping human reps in the back seat for any case of emergency.

Automate your way to great CX

  • Automated appointment scheduling  
  • order processing and tracking
  • On-road assistance
  • Car rentals
  • Dealership processes
  • Loan verification
  • Recall alerts 
  • Payment reminders and alerts
  • Locations & opening hours
  • 24/7 customer service and support
  • Chat with a live agent  
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Maximize revenue through out-of-the-box integrations & AI-driven data management

CommBox integrates seamlessly with leading CRM and ERP systems, including SAP, Salesforce, Dynamics and Priority, enabling communications and media providers to offer a data-driven experience while consolidating customer data and engagement history in one centralized platform.

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All the required licenses for security and privacy

CommBox offers enterprise-grade security, ensuring complete encryption of sensitive information. Our security features comprise IP whitelisting, advanced data filtering, and flexible deployment options, including cloud, private cloud, and on-premises, among others.

 
ISO-27001
iso-27701
HIPAA compliant
gdpr
CYBER-ESSENTIALS
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vpat-icon-1024x1024
gdpr
ISO-27001
iso-27701
HIPAA compliant
CYBER-ESSENTIALS

Fuel CX and growth with CommBox

Products
CommBox Era AI Generative AI for Customer Service Automation

Leverage Generative AI to boost automation and & agent efficiency

Leverage AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app

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