commbox for digital service
Goodbye Calls, Hello Digital!
It’s time to take customer service into the digital age. Easily deliver outcome-driven, efficient and personalized customer experiences.
Meet the new hybrid customer service team
Reach exponential value with the perfect mix of automated and human
customer service agents, all working seamlessly as from
Automated agents are on hand 24/7
across every digital channel to resolve more customer inquiries with less human effort.
No repetitive work means higher impact of human agents. Agents are free to focus on high-value engagements.
Guide agents and managers to understand business performance and balance between CX and efficiency.
Easy and outcome-driven
Deliver digital experiences that cater to your customers’ needs in a way that’s as easy, efficient and natural as having a face-to-face interaction.
The self-service customers crave
Customers navigate their lives digitally and crave self-service. Supercharge your self-service by turning it into a conversational experience that’s intuitive and outcome-driven by design.
Infused with AI-powered tools
Put AI to work for you and your teams. With NLP, intents and generative AI leveraged , you can resolve issues fast and accurately, and give customers the results they are looking for.
Integrated into your systems
Easily integrate with your existing business systems and investments by embedding CommBox into your CRM and other customer service systems to create a complete solution that delivers seamlessly on any channel.
We connected our contact center’s 4,000 agents, 1000+ community clinics, and 14 hospitals to CommBox, thereby improving the patient experience and efficiency.
Head of Mobile & Web Development at Clalit Health
Clalit – the leading healthcare provider in Israel – transformed their organization by offering new digital channels, such as WhatsApp and chat, and automating key processes to drive efficiency.
CommBox is for everyone- solve small or scale to enterprise capacity
Whether you’re ready to automate at scale or just need to streamline a single process,
we’ve got you covered and will prove ROI in weeks.
24/7 support
Never leave your customers hanging. Explore how CommBox’s AI agent empowers brands to successfully offer self-serve day or night.
Learn moreAppointment management
Enable customers to easily schedule, modify, or cancel any type of meeting while prioritizing personalization through automated booking.
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Automated renewals
Discover how top insurance, financial services, and retail companies are increasing their conversion rates and improving customer satisfaction by leaving manual renewals behind.
Learn moreDelivery status & notifications
Provide personalized interactions from purchase to delivery, and empower customers to easily track their package status, locate and modify pick-up locations at all times.
Learn more