Leverage Conversational AI chatbots, custom workflows, ChatGPT and more
Connect agents across channels to offer an omnichannel experience
Tailor CommBox to your needs with complete client-level customization
Engage thousands of customers in a single click
Make informed decisions with dashboards and reports
Integrate seamlessly with every channel, system & app
Leverage Generative AI to boost automation and & agent efficiency
Provide exceptional service across all digital channels with humans and AI bots
Streamline acquisition, lead generation and customer engagements to win every deal
Win top talents with AI-powered digital engagement
All the latest trends and innovations in CX automation
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Read how leading brands grow with us
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CX best practices straight from the experts.
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Increase your bottom line with AI customer service automation
Personalized Product Recommendations
Offer tailored product suggestions using AI intent.
Drive higher engagement and increase your average order value.
24/7 customer support
Provide round-the-clock support, especially during peak shopping hours. Reduce cart abandonment and boost sales by being available when your customers need you.
Promotional Campaigns
Launch bulk, personalized messages with discounts and special offers. Boost conversions, increase online and in-store visits, and drive growth.
Payment Processing
Simplify payment collection by ensuring a seamless checkout experience on messaging channels.
Order Tracking and Status
Keep customers informed on their package status and allow pickup point changes via messaging. Automate order-related inquiries and improve customer satisfaction.
Returns and Exchanges
Automate returns and exchanges on messaging channels to increase efficiency, trust and loyalty.
AI chatbots handle routine inquiries, freeing up your agents for complex tasks. Increase efficiency and reduce support costs by up to 40%.
Boost revenue with AI-driven product recommendations and upselling. Enhance the shopping experience with personalized suggestions and cart abandonment notifications. Optimize customer interactions and increase sales effortlessly.
Utilize a branded AI assistant for messaging to engage customers and automate payments. Offer 24/7 support, freeing up agents to tackle complex issues. This approach enhances efficiency and drives sales across all channels.
Seamlessly integrating with top CRMs and ERPs like SAP, Salesforce, and Priority, our platform streamlines operations and boosts business performance. It simplifies the buyer journey by enabling retailers to manage returns, check inventory, and access real-time customer data efficiently
CommBox provides enterprise-grade security with complete encryption of sensitive information. Our security features include IP whitelisting, advanced data filtering, and flexible deployment options, such as cloud, private cloud, and on-premises.
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PRODUCTS
SOLUTIONS
INDUSTRIES
RESOURCES
© 2024 Commbox. All rights reserved. End User License Agreement. Privacy Policy. Security & Compliance. Sitemap.