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The new era of customer service is here – one that leverages the power of generative AI to automate and deliver exceptional CX experiences.

We are CommBox, leaders in conversational AI, automation and customer service, serving global brands across industries like IKEA, AIG, and Suzuki. 

See how your brand can instantly take advantage of the opportunities offered by CommBox’s CX solution powered by generative AI to:

  • Eliminate repetitive work: Offer self-service powered by GenAI knowledge to automate all common inquiries, giving human agents time back.
  • Supercharge agent productivity: Empower your agents with on-demand knowledge and the tools to improve responses and automate menial tasks.
  • Increase customer satisfaction: Connect customers across any channel and provide tailored responses 24/7.
  • Maximize revenue while reducing costs: Save on operational costs and work with your human teams to enhance business results.

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Top Rated Customer Experience Leaders on G2

G2-CommBox

Drive cost savings and streamline your CX
powered by CommBox & Generative AI

Autonomous Agents

Instantly launch AI-based information bots based on your brand’s existing knowledge – support articles, website, FAQs, PDFs & more – resolving 50% of your common inquiries.

AI Agent Assist

Increase agent efficiency and slash onboarding times by empowering your agents with on-demand knowledge and the ability to automate menial tasks.

Out-of-the-box integration

CommBox integrates directly with various CRMs- with no add-ons – providing a unified platform for all customer communication needs.

Unlock revenue with Generative AI

Products
CommBox Era AI Generative AI for Customer Service Automation

Generative AI to boost automation & agent efficiency

Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app

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