The new era of customer service is here – one that leverages the power of generative AI to automate and deliver exceptional CX experiences.
We are CommBox, leaders in conversational AI, automation and customer service, serving global brands across industries like IKEA, AIG, and Suzuki.
See how your brand can instantly take advantage of the opportunities offered by CommBox’s CX solution powered by generative AI to:
- Eliminate repetitive work: Offer self-service powered by GenAI knowledge to automate all common inquiries, giving human agents time back.
- Supercharge agent productivity: Empower your agents with on-demand knowledge and the tools to improve responses and automate menial tasks.
- Increase customer satisfaction: Connect customers across any channel and provide tailored responses 24/7.
- Maximize revenue while reducing costs: Save on operational costs and work with your human teams to enhance business results.
Meet us at the Engage Summit
Hear from AI Experts
Dvir Hoffman
Chief Product Officer
CommBox
Gil Ilany
EVP Sales
CommBox
Drive cost savings and streamline your CX
powered by CommBox & Generative AI
Autonomous Agents
Instantly launch AI-based information bots based on your brand’s existing knowledge – support articles, website, FAQs, PDFs & more – resolving 50% of your common inquiries.
Agent Assist
Increase agent efficiency and slash onboarding times by empowering your agents with on-demand knowledge and the ability to automate menial tasks.
Robust, out-of-the-box integration
CommBox integrates directly with various CRMs- with no add-ons – providing a unified platform for all customer communication needs.
Tailor-made and flexible solution
Quick implementation
Fully customizable & flexible
Ready to install out-of-the-box
No code and seamless