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CommBox is an omnichannel customer service & engagement platform infused with AI. We empower brands to deliver personalized automations that resolve 50% of support inquiries across any messaging channel, driving radical CX savings.

CommBox Era AI Chat + Omnichannel Inbox

“CommBox has been a game-changer for us. With human agents and automated agents working seamlessly, we’ve automated 50% of tasks and managed 40% of inquiries digitally. Highly recommended!“

Galit Karadi, CEO at Brimag Service

CommBox on G2 - Top Rated Customer Experience Leaders

Instantly create personalized AI bots with our out-of-the-box use cases

Customer Service

Sales & Marketing

Leaders in automation, conversational AI and customer service, CommBox offers a powerful customer service platform built with GenAI and designed to cut CX costs, empowering brands to automate at scale and experience game-changing operational efficiency.

Empower your customer service team with CommBox for greater satisfaction

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CommBox Era AI Generative AI for Customer Service Automation

Leverage Generative AI to boost automation and & agent efficiency

Leverage AI chatbots, custom workflows, ChatGPT and more

Connect agents across channels to offer an omnichannel experience

Tailor CommBox to your needs with complete client-level customization

Engage thousands of customers in a single click

Make informed decisions with dashboards and reports

Integrate seamlessly with every channel, system & app

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