The leading omnichannel software for teams at all sizes for digital customer communications.

  • CommBox is already an integral system in many companies and organizations worldwide. Sectors such as: banking, healthcare, telecom, insurance, municipals, governments, and international brands already selected CommBox as their “go to” system for all customer communications.
  • Provide with seamless, non-interrupted, omnichannel digital customer experience and stay available to your customer at the channel they prefer!

Customer expectations are getting harder to meet — which means that customers expect the best support possible, in any interaction they have with your business. No worries. CommBox is here to help!

CommBox is an official WhatsApp business API provider Click Here to verify our official listing

What do you get?

  • Cloud based system
  • Overview users (Watching)
  • Managers users
  • Agent users

What channels are supported?

See how it works

Navigation

  • Based on business rules
  • Synchronous & Asynchronous channels
  • Prioritized by SLA

Automation

  • Omnichannel chatbot
  • AI
  • Rules and scripts system

Reports

  • Real-time dashboard
  • Intents

Watch the CommBox omnichannel chatbot

More features
  • Customer satisfaction module Customer satisfaction module
  • Digital signature (forms) Digital signature (forms)
  • Customer verification Customer verification
  • Working hours Working hours
Integrations
  • WebhooksWebhooks
  • Rest APIRest API
  • CRMCRM
  • ERPERP
Design
  • Custom CSSCustom CSS
  • Ready designed templatesReady designed templates

Learn why companies choosing CommBox ?

Find out how world leading enterprises automate more business processes using CommBox
Setup process
  • Setup 1st meeting
  • System deployment
  • Managers Training
  • Agents training
  • Training materials & tutorials
Support
  • Dedicated project manager
  • On going support via WhatsApp & email
  • Telephone support (During office hours)
Security