Conversational AI for Customer Service and Sales
Resolve your customer inquiries with AI bots
CommBox is an AI-powered, omnichannel customer experience platform that uses advanced automation and seamless integration to tackle customer inquiries end-to-end. Simple enough to get you up and running immediately, and built with enterprise-grade security, CommBox is the most flexible CX platform out there.
✔ Offer 24/7 support on digital channels – WhatsApp, SMS, email, social, chat
✔ Easily launch conversational AI bots to cut operational costs
✔ Manage all conversations in a single omnichannel workspace
✔ Empower agents with the latest AI tools for greater productivity
✔ Seamless integration with all your third-party systems
See the power of AI & automation in your support operations – book a demo now.
What our customers have to say about CommBox
We streamlined 47% of patient requests via WhatsApp, increasing CSAT by 10% over six months.
Gil Ruda
Head of Digital at Clalit Health Services
CommBox's set of solutions are integrated with our CRM, helping us drive productivity and sales.
Tal Raz
VP of Business Development at Altshuler Horizon Investments
We sought a solution that prioritizes automation and AI, enabling us to enhance our delivery experience.
Bar Sol
Head of Customer Service at HFD Courier and Logistics
Instantly create personalized AI bots with out-of-the-box use cases
Customer Service
- Update account information
- Appointment scheduling
- Live & automated technical Support
- Self-service on messaging
Sales & Marketing
- Lead qualification
- Shopping assistant
- Promotional campaigns
- Customer journey tracking
Since 2013, CommBox has empowered businesses to serve customers on their preferred communication channels while equipping agents with an AI-driven omnichannel workspace, resulting in increased CSAT and cost savings.