Why you should provide a digital signature feature for your customers?

Your customers can sign forms easily during the conversation

How does it work using live agents?

1. Upload a PDF file and define the fields that need to be filled in (both required and optional fields). The agents can send direct links to the forms while communicating with your customers.
2. The relevant agencies will be immediately notified by the platform when their customers start filling in forms. Then, they can follow the filling process and help customers along the process.
3. Finally, the complete digitally signed PDF file will be sent to the relevant customers and agents.

How does it work using CommBox AI-Powered chatbot?

1. Upload a PDF file and define the fields that need to be filled in (both required and optional fields).
2. The bot will identify and will automatically fill in the required fields in the form, using the customer answers generated from the interactions.
3. Finally, the complete digitally signed PDF file will be sent to the relevant customers and agents.

You’re always in full control

When using the CommBox digital signature (forms) feature you have full control of what your customers and agents can receive and send.

• You can define subchannel
• Set the desired form language
• Set up the text below the signature
• Set up the form validity, decide when form signature will be expired
• Decide if to allow the user to download the signed form