WhatsApp is a strong and effective business tool, able to reach 98% of users via messaging. That’s why more than 50 million businesses worldwide use WhatsApp to offer services and products, get new leads for sales and manage customer relationships.
Before we dive in, we’ll introduce WhatsApp Business’ main features and tools.
Then, we’ll explain how to use WhatsApp Business to get new customers, generate more sales and increase revenue.
WhatsApp is an instant messaging app for private and business users. WhatsApp enables users to conduct private and group conversations using text, video and voice. WhatsApp also includes a business platform – WhatsApp Business.
WhatsApp Business makes interacting with customers easy by providing tools to automate, sort and quickly respond to messages. You can use WhatsApp Business to launch a new business profile, track conversations with customers and produce insights to improve your business success. It’s also intended to feel and work just like WhatsApp Messenger. You can use it to do everything that you’re used to doing, from messaging to sending photos or videos.
WhatsApp includes an API interface that allows service providers to implement artificial intelligence solutions to effectively manage call centers and quickly produce business insights.
WhatsApp Business by the Numbers
Given these numbers, it’s no surprise that more businesses are adopting WhatsApp to engage their customers.
WhatsApp business offers useful features and tools such as shops cart, tags, automatic response, promotional messaging, API interface, and more.
WhatsApp Business allows you to highlight your products and sell directly to the consumer. However, it’s sometimes not enough to handle customers at large scales. That’s why WhatsApp developed an API interface that allows you to integrate external tools such as Commbox, an AI-powered WhatsApp chatbots creation platform.
Meet Commbox – an omnichannel customer communication platform and an official partner of WhatsApp! Powered by AI, Commbox allows businesses to build customizable chatbots in minutes and automatically communicate with customers via WhatsApp chatbots.
Commbox WhatsApp Chatbots:
Commbox’s WhatsApp chatbots successfully scaled up customer communication for leading brands in various industries such as telecom, finance, retail, healthcare and more.
Clarks, an international shoe retailer, used Commbox to create a unique chatbot named “CAI”.
“CAI” helped Clarks:
Create your unique and personalized bots in just a few minutes using Commbox. No coding skills are required. Offer 24/7 support on multiple languages and communication channels such as Websites, WhatsApp, Facebook Messenger, Telegram, Instagram and more. The chatbots are implemented in your website or application, providing a seamless customer experience.
As an official partner of WhatsApp, Commbox also offers a unique self-service WhatsApp chatbot, allowing customers to solve their queries instantly, using an encrypted and simple platform.
Use Commbox to enhance your business with AI-powered WhatsApp chatbots. Generate more sales, achieve higher customer satisfaction, and lower churn rates over time, while you provide an exceptional customer experience.
Commbox offers an innovative solution for customer interactions, creating a holistic customer communication experience. Using the Commbox platform, companies and enterprises can automate recurring tasks that are excessively time-consuming, allowing your agents to focus on more important tasks. Commbox paves the way for autonomous business communication without losing the quintessential human touch.
Commbox’s mission is to pave the way for companies worldwide to become autonomous enterprises, without losing their quintessential human touch.
Here are 5 ways you can communicate more effectively and save time in the long run.
We’re extremely excited to announce that we have changed our company name to CommBox. It’s still the same company with the same awesome people! just a new name, a fresh look, and a brighter future.Read full story