CommBox
Provide Amazing Customer Communication Across All Digital Channels.
Deliver an omnichannel automated customer communication experience with a human touch.
- One smart inbox, providing seamless and instantaneous responses by harnessing the power of AI-powered chatbots.
- Easily send and receive files, get customer current location, validate customer identity, send invoices, receive secure payments, and much more!
- Smart routing engine built to boost agent efficiency and increase the satisfaction of both agents and customers.
- Increase customer support efficiency while reducing costs.
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One Powerful Customer Communication Solution
One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox.
Trusted by Industry Leading Companies
Omnichannel business bot solution
Provide your customers an easy and secure way to communicate with you using WhatsApp business omnichannel chatbot powered by CommBox. The bot is available 24/7 to serve your customers whenever and wherever is most convenient for them, also outside of the regular working hours! Deliver an unmatched customer experience without losing the human touch.
Be where your customers are
Your customers are using social channel for their daily interactions, shouldn’t your business communicate accordingly? Reduce the enormous costs of email marketing, paid ads, and promotional campaigns. With CommBox businesses can route communication through their customer's preferred channels, delivering unmatched customer support immediately.
Integrate with any CRM and ERP
CommBox easily integrates with existing CRM systems, contact center systems and other internal systems to provide a unified desktop that your agents will be delighted to use. Integration of new channels is done quickly and easily, and your internal systems will be automatically updated when a new channel is added. The integration includes our Smart Inbox, intuitive softphone-like controls, conversation tabs, screen pop for digital channels, automatic interaction, and more.