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Leverage Generative AI to boost automation and & agent efficiency

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GENERATIVE AI

Leap into the future of customer service with CommBox Era AI

We were delighted to have you join us at the Summit, where we showcased the latest innovations in AI and customer service automation.

It was an unforgettable experience, and we hope you enjoyed learning about how CommBox Era AI can help you transform your operations and reduce CX costs.

We’re passionate about helping businesses like yours create exceptional customer experiences through the power of AI.

Don’t miss out on the future of customer service! Get your personalized demo now.

Book your personalized demo

Meet Era AI - launch your AI bot in just 5 minutes

CommBox Era AI is an integral part of our customer service & engagement platform that enables brands to deliver smarter, outcome-driven, and automated customer experiences. The result? Radical operational efficiency, restoring valuable agent hours and development costs.

AI bot built on your help center

Generative AI & LLM technology

Ready to install out-of-the-box

Automate your support with self-service across channels.

Turn your brand’s knowledge into your biggest asset. Launch AI bots across any digital channel that resolve 50% of common, repetitive inquiries based on your brand’s existing knowledge – support articles, website, FAQs, PDFs & more. Rest assured, our AI bots can always escalate to a human agent.

Supercharge agent efficiency with on-demand knowledge.

Increase agent productivity and slash onboarding times with Agent AI Assist that empowers your agents with the most up-to-date information and standardized responses at their fingertips, as well as embedded tools to instantly automate tasks.

Suggest and improve agent responses
Automate conversation summary
Standardize and enhance service level

Intuitively build bot flows
- no coding skills.

AI-driven, no-code bot and automation building means even inexperienced team members can launch and manage AI bots with advanced customization capabilities to fit and array of business needs.

Era AI, The conversational,
generative AI solution

Discover how generative AI, conversational experiences and automation can transform CX.