CommBox Recognized as Leaders and High-Performers in the CX Market by G2
By Dayana Nevo, CMO Why CommBox is Highly Rated Across 14 CX Categories We are...
What is a Customer Journey Map and Why Do You Need One?
Do you know what your customer's journey looks like? If not, you need to create...
Omnichannel Communication: A Winning Strategy for Customer-Centric Brands
The pandemic changed customer behavior and expectations. In the digital-first mobile-driven era, businesses and marketers,...
7 Ways to Create a Great Customer Experience Strategy
Customer experience is one of the most important factors in business success. According to Deloitte,...
10 Most Effective Customer Retention Strategies
Acquiring new customers is an excellent way to increase sales and revenue. However, retaining the...
Boosting Your Customer Experience with Video Call Support
In 2020 and 2021, video calls across all contact centers or call centers' customer support...