57%

Inquiries automated through self-service on messaging

50%

Contact center calls routed to messaging channels

35%

Reduction in manpower and operational costs

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Using CommBox, we streamlined 47% of patient requests on WhatsApp across our 1000 clinics and 14 hospitals, achieving a 10% CSAT increase over six months.

Gil Ruda, Diretor de Digital da Clalit Health

Read how Clalit Healthcare transformed its patient experience with self-service on messaging.

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Com a CommBox, automatizámos 85% dos nossos pedidos de serviços de entrega, o que levou a uma melhoria de 98% do SLA, a um aumento de 58% do CSAT e a uma redução de 35% dos custos com agentes humanos.

Bar Sol, Head of Customer Service at HFD Logistics

Read how HFD shifted to autonomous communications.

Deliver exceptional experiences while enhancing operational efficiency.