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Leverage Conversational AI chatbots, custom workflows, ChatGPT and more

Omnichannel
Customers contact you on any channel, agents respond from one workspace

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Connect your existing systems and automate workflows without coding

Outbound Campaigns
Proactive messaging campaigns that drive engagement and conversions

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Dashboards with drill-down insights to manage shifts and optimize performance

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AI voice agents that handle calls and transfer to your existing systems.

CommBox Voice AI
Handle customer calls instantly with a natural, AI-powered voice agent - available 24/7

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CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots

CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal

CommBox for HR
Win top talents with AI-powered digital engagement

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Customer Experience

“Google My Business” – a New Feature You’ll Love, Now Available on Your CommBox

Google My Business. We are excited to announce that our customers can now integrate their Google My Business account with CommBox. What does this mean?

Building Online Customer Communities to Deliver Better Customer Support – 4 Things to Consider

Online Customer Communities. Did you know that on average, communities generate a 6,469% ROI for organizations? Amazing, right? Well, this is just the average. The

Ran Yosef CommBox CMO & Annette Franz discussing the importance of customer journey and personalization in the digital age

Ran Yosef CommBox. We’ve got Annette Franz here with us today. Annette is the founder and Chief Experience Officer of CX Journey, and she was

CommBox announces strategic partnership with Wecom to deliver omnichannel messaging solutions in Brazil

Wecom. CommBox, the fast-growing company in the field of omnichannel customer communications powered by AI is happy to announce that it has recently partnered with

8 Ways You Can Show Customer Appreciation and Why You Should Start Right Away

Customer Appreciation. When you show customers that you appreciate them, they will positively talk about your business. They will refer your business to their friends

12 Ways to Ace Ecommerce Customer Service

Ace Ecommerce Customer Service. Ecommerce businesses have been booming over the last few decades due to their accessibility and the power of globalization. It’s estimated

The Power of Localization in Customer Service – Why and How You Should Get Started? a Helpful Guide

Power of Localization. You might have heard the term localization brought up when discussing new products. Companies want to adapt and conquer new markets, and

Dos and Don’ts in Automation – 10 Things You Should Automate and 10 You Shouldn’t

Dos and Don’ts in Automation. Automation is the next big thing in business, and we are seeing it adopted at record rates. The goals of

Powering Team Collaboration by Using Business Automation Processes – a How-to Guide

Business Automation Processes. We’re in the digital age where competition between organizations is unparalleled. The digitally disrupted economy has paved the way for groundbreaking innovation

Why You Should Care About Effortless Customer Experience and How AI and Automation Can Help

Effortless Customer Experience. Customer experience is a top focus for organizations in the digital age, and for many businesses, it is their number one focus.

6 Best Customer Service Workflows You Can Easily Use to Deliver a Better Customer Experience

Customer Service Workflows. Put simply, a workflow is a sequence of tasks that need to be done to complete a goal. It’s the way that

CommBox Launched A New & Improved Software Version Update

Glil-Yam, Herzliya, Israel May 29th, 2020. CommBox Launched. CommBox the popular all in one customer support & messaging platform recently launched a new and improved software