70 Key Features Released in 2024: Your Wishlist Meets Our Innovation
Here’s our biggest brag: In 2024, we delivered 20 features specifically requested by customers like you, plus 50 more innovations as part of our AI-focused
Products
Automation & AI
Leverage Conversational AI chatbots, custom workflows, ChatGPT and more
Omnichannel
Customers contact you on any channel, agents respond from one workspace
Integrations & Automations
Connect your existing systems and automate workflows without coding
Outbound Campaigns
Proactive messaging campaigns that drive engagement and conversions
BI & Analytics
Dashboards with drill-down insights to manage shifts and optimize performance
Voice Agents
AI voice agents that handle calls and transfer to your existing systems.
CommBox Voice AI
Handle customer calls instantly with a natural, AI-powered voice agent - available 24/7
Solutions
Solutions
CommBox for Digital Service
Provide exceptional service across all digital channels with humans and AI bots
CommBox for Sales & Marketing
Streamline acquisition, lead generation and customer engagements to win every deal
CommBox for HR
Win top talents with AI-powered digital engagement
INDUSTRIES
Resources
Blog
All the latest trends and innovations in CX automation
Customer Portal
Explore our resources, how-to guides, and training programs
Press Room
News articles, press releases and more
Customer Stories
Read how leading brands grow with us
Developer Center
All tools, information and APIs
Webinars & eBooks
CX best practices straight from the experts.
GENERATIVE AI EBOOK
Read the guide and leap into the new era of AI customer service
Company
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