Careers
Join the CommBox team!
CommBox is seeking passionate and driven individuals who are excited to shape the future of customer service through cutting-edge AI and automation.
If you thrive in a collaborative environment where your ideas matter and you’re empowered to make an impact, join our innovative team and help us revolutionize the way businesses interact with their customers.
Global
Customers
Employees
Israel and US
Backed by
PSG Equity
Open Roles
Billing Specialist
About The Position
About the Role
CommBox is a leading B2B SaaS company delivering intelligent communication and automation solutions to enterprise clients across Israel, EMEA, the US, and LATAM. We are looking for an experienced and detail-oriented Billing Specialist to join our Finance & Operations team. In this role, you will be the operational backbone of our revenue cycle — managing enterprise billing, collections, and financial accuracy as we scale globally.
What You’ll Do
• Manage end-to-end enterprise billing and collections on a daily basis, ensuring timely and accurate invoicing.
• Process and reconcile payments, including chargebacks, refunds, and disputes, with a focus on resolution speed and accuracy.
• Review payment entries and account balances to ensure correctness across all billing records.
• Analyze billing data proactively to identify discrepancies, prevent erroneous invoices, and improve billing processes.
• Partner closely with the Sales team on new deals, renewals, and contract-related billing requirements.
• Collaborate with the Finance team on contract structuring, new deal onboarding, and tax-related billing matters.
• Serve as the primary point of contact for enterprise clients on all billing and payment inquiries.
• Prepare financial and administrative reports related to accounts receivable, collections, and billing performance.
Requirements
What We’re Looking For
• Minimum 5 years of experience in a Billing Specialist, Accounts Receivable, Collection Specialist, or Finance Operations role.
• Solid understanding of billing platforms, payment processing systems, and financial management tools.
• Proficiency in Microsoft Excel — including pivot tables, VLOOKUP, and data reconciliation.
• Strong verbal and written English communication skills; ability to manage client-facing correspondence professionally.
• Exceptional attention to detail with the ability to manage multiple priorities simultaneously.
• Familiarity with NetSuite — a significant advantage.
• Experience in a high-tech, SaaS, or startup environment — a plus.
Why CommBox
• Work at the intersection of finance and cutting-edge SaaS technology.
• Be part of a high-growth company with global operations and enterprise-grade clients.
• Collaborative, transparent culture with direct access to Finance leadership.
• Opportunities to drive process improvements and automation in billing operations.
Apply for this position
Headquarters
We work in a creative and dynamic environment, where the presence of nature embraces us, providing the perfect inspiration to get those creative juices flowing.
- Glil Yam, Israel
- U.S 401 Park Drive, Suite 204, Boston, MA 02215
Our Culture
The values that define us
Creative Innovation
We love finding new and exciting ways to use technology to improve people’s lives. Our goal is to be innovative in ways that make a real difference for humans.
Making an Impact
We want to make a positive difference in the world and create experiences that truly matter for people.
Togetherness
We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.
Customer Centric
We believe in working together as a team, including our employees, partners, and investors. By joining forces, we can achieve more and create better outcomes for everyone.
