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12 Ways to Ace Ecommerce Customer Service
Ecommerce businesses have been booming over the last few decades due to their accessibility and...
How to Use In-App Notifications (Properly) to Deliver Outstanding Customer Experience
In-app notifications can be a great way to utilize a call to action (CTA) and...
The Power of Localization in Customer Service – Why and How You Should Get Started? a Helpful Guide
You might have heard the term localization brought up when discussing new products. Companies want...
Is Tiktok for Business Already Included in Your Marketing Strategy? Here Are 5 Reasons Why It Should Be
The social media platform TikTok has over 800 million monthly active users and over 1.6...
Focusing on Employee Experience Should Be a Top Priority When Drafting Your CX Strategy
Customer Experience (CX) has become a major focus for businesses recently, and it's no accident....
How to Use Predictive Analytics (The Right Way) to Improve Customer Experience – 3 Expert Tips
Predictive analytics brings together several disciplines to empower companies to gain insight into their data...