Transform Your Digital Front Door: AI-Powered Patient Support
Launch AI assistants to automate routine inquiries and deliver personalized support 24/7 across digital channels. Radically improve patient satisfaction with CommBox – a secure, omnichannel customer service platform.
52%
Patient inquiries automated
25%
Reduction in operation costs
91%
Average CSAT
2x
Staff efficiency
Request a Demo
52%
Healthcare inquiries automated
35%
Reduction in call volumes
28%
Increase in patient satisfaction
25%
Reduction in operational costs
Top healthcare automation use cases
Appointment Scheduling
Automate appointment scheduling with no wait times to optimize clinic workflow, and improve patient access to care.
Reminders & Notifications
Slash no-shows and boost medication pickup rates with automated reminders that keep patients engaged and on track.
Prescriptions Requests & Refill
Automate refill requests to eliminate repetitive calls and get patients their medications faster to free up your staff.
Locating Services & Clinics
Help patients easily locate available healthcare services and navigate to clinics, improving self-service and access to care.
Remote Care–Messaging & Video
Offer remote care through messaging and video chat, enabling healthcare providers to connect with patients directly and securely.
24/7 Self-Service Care
Ensure around-the-clock availability for patients to access essential healthcare services across channel of their choice.
Appointment Scheduling
Automate appointment scheduling and management with no hold times to optimize clinic workflow, and improve patient access to care.
Reminders & Notifications
Send automated reminders and notifications to patients for upcoming appointments, reducing no-show rates and improving appointment adherence.
Prescriptions Requests & Refill
Automate prescription-related requests to improve patients’ access to medication. Reduce unnecessary calls and in-clinic visits, while focusing your staff on urgent tasks.
Locating Services & Clinics
Help patients easily locate healthcare services and navigate to clinics, improving access to care and patient satisfaction.
Remote Care–Messaging & Video
Offer remote care options through messaging and video chat, enabling healthcare providers to connect with patients conveniently and securely.
24/7 Availability
Ensure round-the-clock availability for patients to access essential healthcare services and support, enhancing patient satisfaction and convenience.
Take it from the industry leaders
"With CommBox, our 4,000 agents and 1,400 clinics experienced instant improvement. We automated 52% of patient inquiries while improving satisfaction rates."
Head of digital at Clalit Health
Enterprise-Grade Security & Compliance
Electronic Records (EHR) means greater efficiency- and that you need enterprise-grade security and compliance:
Zero wait times
Route calls to digital channels to cut call volumes and offer instant human service.
10x Agent productivity
Manage all patient communications in a single, AI-powered omnichannel inbox.
Boost patient Satisfaction
Deliver personalized experiences that patients appreciate, backed by your CRM data.
24\7 digital healthcare
Resolve over 50% of patient inquires by leveraging AI agents for self-service