VOICE BOTS, AI & AUTOMATIONS

Your Complete
CX Platform,
Now with Voice

Meet CommBox Voice Bots – AI that answers calls like your best agent, works 24/7, and seamlessly hands off to humans with complete context. Result: happier customers, lower costs, zero additional headcount.

Eliminate Call Center Queues

Give customers instant answers 24/7 with AI-powered voice automation—no hold times, no frustration while agents handle complex work. Result: higher CSAT, lower costs, zero additional headcount.

Offer Human‑Like, Multi-Language Conversations

Multilingual voice bots trained on your company data that understand customer intent, access your systems, and deliver accurate responses instantly – all while maintaining full compliance.

Route with a Seamless
AI-to-Human Handoff

Complex calls move instantly to human agents in a single click – with full conversation transcripts included. AI call summaries for voice bot conversations ensure agents have instant context and clear insights from each interaction so your customers never repeat themselves.

Deploy Quickly - No‑Code Plug & Play Setup

CommBox integrates seamlessly with your existing contact center setup without major infrastructure changes. Scale your call center operations effortlessly, handling more support volume with AI automation instead of additional headcount. More customers served, same support costs.

Top Use Cases

Appointment Confirmation

Technical Support Routing

Order & Delivery Tracking

Complete Voice Automation Platform

✓ Fully compliant with all automation capabilities and scripts	✓ Multi-language support with intent understanding
✓ Works on top of any contact center (Cisco, Genesys, Avaya)	✓ Enterprise-grade security
✓ CommBox provides number over Twilio technology	✓ Seamless routing to human agents when needed
✓ AI call summaries for voice bot conversations	✓ No changes required to your existing infrastructure