CommBox Sub Processors
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Mandatory Sub-Processors
| Subprocessor name | Nature of processing | Location of processing |
| AWS (Database and internal servers) | Hosting services and storage | EU (Ireland |
| Google Inc. | Infrastructure & Security | Ireland Denmark Belgium Netherland Finland |
| Hubspot | Customer Support | U.S Germany |
| WP Engine | Hosting services | U.S Netherlands |
| Atlassian | Customer support and operations | U.S Ireland Germany |
| AllCloud | Cloud services and monitoring | Ireland |
| EY – Ernst & Young (Israel) Ltd | Financial Consulting | EU |
| DealHub LTD | Billing | USA, Israel |
| Monday | Project management | EU |
| Marketing and HR Communications | USA | |
| Comeet | HR Communications | EU |
| Cloudflare | Security & Performance Optimization | Global |
Feature (Optional) Sub-Processors
Updated: March 2026
| Subprocessor name | Applicable Component | Nature of processing | Location of processing |
| Amazon Web Services (AWS) | Voice – Amazon Connect | Communication channel | United Kingdom Germany |
| Meta | Facebook, Instagram, Messenger and WhatsApp | Communication channel(s) | Sweden Ireland Denmark |
| Telegram | Telegram | Communication channel |
United Kingdom |
|
|
Youtube, Play Reviews, Gmail, Google My Business, Google Translate |
Communication channel(s) |
Ireland Denmark Belgium Netherland Finland |
| Microsoft |
Office 365 (Mail) |
Communication channel(s) |
Ireland Netherlands |
| Vonage |
SMS provider |
Communication channel |
Germany Ireland |
| Telemessage |
SMS provider |
Communication channel | France |
| Twilio |
Voice chat services |
Communication channel |
USA EU |
| Salesforce |
Integration |
Add-on Integrations & Services |
USA |
| Oracle Corporation | Integration | Add-on Integrations & Services | United Kingdom |
| SAP Solutions | Integration | Add-on Integrations & Services | United Kingdom |
| Priority Software | Integration | Add-on Integrations & Services |
Israel |
| Zendesk | Integration | Add-on Integrations & Services | EU |
| SysAid | Integration | Add-on Integrations & Services |
EU |
| Danet Communication | Infrastructure & Security | CDR services | EU |
| Pinecone Systems | AI services | Storage | USA |
| Open AI | AI services | Summary of conversations and intentions, knowledge base resources | USA |
| Anthropic | AI services | Summary of conversations and intentions, knowledge base resources |
USA |
| Docebo | Learning Management System (LMS) |
Communication channel(s) / Training platform |
Germany (EU – Frankfurt) |