Lead Generation & Sales
One Powerful Platform
Conduct seamless communication between marketing, sales, IT, customer support and your customers anytime, anywhere, wherever it is most convenient through bots, email, chat, video, voice, SMS, social media and through other digital channels.
Some of Our Happy Customers
CommBox Platform Features
Getting the band together has never been easier, no longer just a call center management software. Easily add new customer communication channels and simultaneously manage all your brand assets and online conversations through a single, unified view.
The most symphonic customer management system for teams. CommBox offers an ultimate inbox and outbox for teams. Omnichannel by design, all channels and conversations are in one place, making SLA compliance, assignments, tagging and routing super easy.
It’s like auto-tune but with bots. We have developed machine learning algorithms that automatically generates business rules and actions to improve omnichannel customer service and artificial intelligence conversation.
It’s customer service playback. Our service management software is equipped with analytics and reporting system allowing you to monitor every aspect of your communications, optimize your entire workforce to make better decisions and save.
CommBox is a flexible and open platform. We have already integrated CommBox with most of the common enterprise systems. Integration with your existing internal systems is done quickly and easily, both on the server and the client sides.
Seamless Omnichannel Integrations
CommBox easily integrates with existing CRM systems, contact center systems and other internal systems to provide a unified desktop that your agents will be delighted to use. Integration of new channels is done quickly and easily, and your internal systems will be automatically updated when a new channel is added. The integration includes our Smart Inbox, intuitive softphone-like controls, conversation tabs, screen pop for digital channels, automatic interaction, and more.