Introduction In today’s high-expectation environment, businesses must communicate effectively across multiple platforms to meet customer needs. Is enhancing customer experience and satisfaction central to your
Consider a world in which businesses can anticipate client requirements before they arise. Welcome to the age of AI-powered predictive analytics. AI predictive analytics enables
Generative AI. In the world of economics, there are fundamental principles that we rarely question or debate. We accept, without hesitation, that the forces of
Customer Service Chatbots. ChatGPT is a seriously hot topic. Professionals from all industries have been eager to weigh in on the debate that this impressive
Self-service support channels such as chatbots, online portals, knowledge base and FAQs are considered crucial for customer service. You might even say that they’re now
What is Google Business Messages? Google has recently released a new customer communication channel called Google Business Messages. This unique channel allows consumers to converse
Today, only a chatbot based on artificial intelligence (AI) can provide the fastest and highest quality communication with customers. These are automated systems that allow
Boost Sales with WhatsApp. Promotional WhatsApp Campaigns are one of today’s most efficient marketing tools. Over 50 million businesses use the WhatsApp Business platform to
Commbox Digital Signature. Digital signatures are a valuable resource in today’s digital environment. Companies use digital signatures for various purposes, mainly to optimize their paperwork
Chatbots For Business. Since 2020, especially during the pandemic, chatbots have been gaining popularity not only among large companies such as Okko, Porsche, or Burger
Commbox V8.4. Can you believe it’s almost 2022? Time flies when you’re busy working on transforming the customer experience with revolutionary features. As 2021 approaches
Predictive Lead Scoring. Predictive lead scoring is the process of assigning a value to each person who visits your website or interacts with your marketing
