Customer Service Integrations App Center

CommBox Telegram module allows you to connect your Instagram accounts, view your customer comments and reply to them from the unified inbox.  

Engage and support customers through the messenger app, integrated into the CommBox platform. Connect your AI bot to the messenger channel and automated interactions 24/7.

The CommBox REST API allows you to integrate and perform queries to CommBox systems. The API is based on REST principles. It supports GET, POST,

This module allows automatic user authentication via Active Directory (LDAP), so representatives do not need to type another password while logging in to the system.

Connect External Contacts to your exchange server global contact list

The forms module allows customers to sign forms during a conversation with your representative. It is a co-browsing tool that enables representatives to monitor and

This module tracks all customer activities on your website and the various apps installed on it (e.g. chat) using a specific embed code. It provides

The Web Syndication app lets you connect RSS / ATOM syndication feeds as channels. It also offers Google Alerts integration to help you track and

Theme Channels are a generic type of channel that can mix conversations from all other channel types. With this module, you can use these channels

The Working Hours module allows you to set a particular channel to run at certain days and hours – for example, a chat service which

Beyond what is accessible via standard APIs, this module allows your system administrators to perform full-scale customization of the system at the client level. You

Choose your CommBox theme, you can choose from our theme list and set the right colors according to your brand’s voice. You can also create